Western Dental Services Jobs & Careers in Santa Clara, CA

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Western Dental Services Reviews

57 Reviews
2.2
57 Reviews
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Western Dental Services Chief Executive Officer Simon Castellanos
Simon Castellanos
10 Ratings
  1.  

    Embarassed to say I work at WD!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Coordinator in San Francisco, CA
    Current Employee - Patient Care Coordinator in San Francisco, CA

    I have been working at Western Dental Services full-time (more than an year)

    Pros

    40 hour week. Big company.. So you have rights! Gain a lot of knowledge (patient care coordinator) good place to start at.

    Cons

    Because WD Accepts all insurances, expect to deal with all kinds of people. You will be exhausted. Company is too big to care about patients or staff. Roaches. knats. Grimey equipment. Ridiculous software. Obsurd expectations. Drs are jumping from one operatory to the next leaving unanswered questions. Gossip in every office I've been at. Extremely unprofessional. There IS training on how to address patients in a kind manner but it's never enforced.
    Ultimately, it's more about the money than the service.

    Advice to ManagementAdvice

    Promote people within the company who have been there for YEARS and have an actual understanding of how the company functions. Update equipment and software. Get rid of open bay operatories. Do not train employees through computer modules. Get rid of everyone's disgusting attitude by compensating them well and not over booking.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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