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Whole Foods Market Reviews

1,436 Reviews
3.7
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Whole Foods Market co-CEOs John Mackey and Walter Robb
John Mackey and Walter Robb
532 Ratings
  1.  

    Cult of personality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whole Foods Market full-time

    Pros

    Great pay for the work. Excellent benefits - many are based on service hours (hours worked,) so it definitely pays to stay with the company. For the most part, the team members and leadership are friendly and supportive.

    Cons

    As with any company, bad leaders get through the cracks. I've worked at several locations and for many leaders. WFM is all about proper "fit" for a job, so when there are interviews for leadership positions, the interview panel will take into consideration not only the candidate's skills and qualifications, but also personality and whether or not they think that particular person will mesh well with others in leadership on that team. While this is a great thing, in general, it's also a really handy way for a leader to engage in and conceal favoritism. It can result in leaders who are totally unprepared for their positions, and that can and does lead to bad team morale.

    One other con - While there is a lot of talk about an "open door policy," that only applies if leadership wants to hear what you have to say. Many times, I've seen team members with valid issues with their leader not taken seriously or, worse, seen as a problem child, because they dared to criticize leadership. Leadership considers it "sour grapes" or simply a lack of understanding about the way things work, and brush off the criticism in that way. However, when leadership criticizes a team member, it must be taken as valid, and that team member should take steps to correct the issue. It's a double standard.

    Advice to ManagementAdvice

    Practice what you preach. Listen to your team members. If team members are telling you consistently that there is a problem with a certain leader, pay attention.

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