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Wipro Reviews

3.1
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Wipro CEO IT Business, Executive Director, and Director T. K. Kurien
T. K. Kurien
2,460 Ratings
  • Low quality body shop somehow snagging major accounts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Oracle Applications Consultant in Boston, MA
    Former Employee - Oracle Applications Consultant in Boston, MA

    I worked at Wipro (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Worked there as an Oracle consultant. Several major accounts in North America, they will always have work or a project for you somewhere. I was on the bench for a few months during my 4 years there, but was paid, and management actively looked out for my interests. Onsite teams are great people to work with and there is definitely a team spirit and solidarity absent from a lot of American consulting companies where it is every man for himself. The fact that I was frequently the only non Indian on the team was never an issue and I was made to feel at home (unlike other foreign national dominated consulting companies were it was made very clear that as an American I was not a insider). As an Oracle software specialist, I had access to lots of training and resources at Oracle university.

    Cons

    Very bureaucratic, to the point of loosing business and employees because of it. Even though I was an American local hire, all of my HR was handled from India. Poorly. They made amateur mistakes in my payroll (occasionally not depositing it on time) and screwed up my w4, leaving me owing the IRS 4K in taxes the next April. Getting expenses reimbursed was a nightmare. On some occasions had to fight for months to get them reimbursed. At one point, I relocated for a long term client, and my relocation was pre-approved by my manager, but then HR refused to reimburse and I was stuck with a 3.2 K bill. Starting salary was decent for role/experience level but then I didn't get any raises or promotions in 4 years despite multiple promises to do so. The expense reimbursement process was a nightmare. It would take weeks and even months to get an expense reimbursed and this despite having a company credit card (which was no different than a personal cc except that it had the Wipro name on the front). I relocated for a long term project and the relocation expense was pre-approved by my manager, but then HR refused to reimburse it stating various policy issues and I got stuck with a 3.5 K bill (at that point I was stuck, having committed to that job by relocating to another city). There managers don't care about anything other than increasing head count on any given project. That candidates are inexperienced or completely unqualified for a role is irrelevant as long as they can get them in a billable position (almost all of their projects are Time-and-Materials). A "Ten newbies can do the same thing as one experienced person" attitude prevails among their account managers and engagement partners, leading invariably to disastrous results. The situation gets worse on projects with signifcant offshore teams, where they stick their unknowing clients with large numbers of interns (so called WASEians) and recent graduates (which they call freshers) who don't know anything at all and barley speak English, the idea again being that head count will somehow compensate for knowledge. Whoever is onsite has to clean up all the messes and bear the brunt of the client's wrath. Their health care plan is terrible with a 4000 deductible and no coverage before that. I got a decent retirement package, but that seems to be an exception, most of my colleagues had nothing similar.

    Advice to Management

    Get out of the body shop mentality and try to become a real service/consulting company by investing in talent and focusing on quality not quantity. You can't have a company operating in the US be totally run from India, invest in local employees and treat them as a real resource. Teach you employees in general and your managers in particular to avoid sloppiness and streamline your expenses and you evaluation process. Invest in people and people will invest in you.


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