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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Career Opportunities
I have been working at XeroxPros
good benefits package. true diversity throughout the company. partner benefits avail.
the possibility of relocating to other states/regions.Cons
mgmt does not care about the front-line associates. (in Managed Services or Tech Services)
customer service takes the backseat to cost cutting.
the red-tape of working for a large company is truly exhausting.
its easier to ignore a problem than to go through what it takes to fix a problem.
Xerox seems like a high-tech, forward thinking company, when in reality the systems and software they use to run the company are hilariously out-dated and redundant.Advice to ManagementAdvice
your middle managers and those below them are all yes men.
your front-line employees are in direct contact with your customers and get no support from their direct management teams. Managers is too busy cascading emails all day or just don't care to actually do something constructive towards a solution.
what ever happened to preventing a problem we can all see very clearly will happen?
"no, no, we'll take care of that later." (yeah, its not their work environment, so they don't care)Doesn't RecommendApproves of CEO