Xerox Jobs & Careers in San Francisco, CA

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3 days ago

E-Discovery Client Services Manager (SF) – new

Xerox San Francisco, CA

_**: The Client Manager is an ambassador of behalf of XLS to our clients. Every interaction with corporate clients, law firms or a collaborative… Glassdoor


2 days ago

Part-time Insurance Associate – new

Xerox Menlo Park, CA

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces… Glassdoor


Xerox Reviews

1,750 Reviews
2.4
1,750 Reviews
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Xerox Chairman and CEO Ursula M. Burns
Ursula M. Burns
937 Ratings
  1. 1 person found this helpful  

    Run by graduates of Ebenezzer Scrooge University

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSE  in  San Francisco, CA
    Current Employee - CSE in San Francisco, CA

    I have been working at Xerox full-time for more than 10 years

    Pros

    Customers are great, job is challenging, and good vacation time.

    Cons

    Management only cares about money, 7 years no pay raise, but management gets bonuses. Benefits cost more each year, everything cost more each year, but nothing to help keep the same lifestyle. They claim they have an incentive program, but it is based on calls per day and money spent on repairing machines so they encourage making machines unreliable so techs have more calls and can make their expense targets. They've put trackers in company cars (only for techs, not anyone else) and expect you to be at your first call at 8am not caring how far away they have given you a call. I've had calls 50 miles away as my first call, I'd have to leave at 5am to make it with traffic and they send you the call in the middle of the night so you do not know about it till you turn your phone on. They have promotions available but will not let you apply for them.

    Advice to ManagementAdvice

    Quality cost money. Numbers are only indicators, they are not gospel. When you drive your targets by numbers all you get are numbers, not true performance. Techs give you the numbers by what they report, not what then do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO