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eGain Jobs & Careers in Slough, Berkshire, South East England, England

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2 days ago

Pre-Sales Consultant – new

eGain Communications Slough, Berkshire, South East England, England

The role of the Pre-Sales Consultant is made up of two areas: • The first is to provide support for the Sales team and Partners during the sales… Glassdoor


eGain Reviews

84 Reviews
2.6
84 Reviews
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Ashutosh Roy
54 Ratings
  1. 1 person found this helpful  

    Great people, lack of trust in those outside of US limits growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
    Former Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)

    I worked at eGain full-time (more than 10 years)

    Pros

    Team camaraderie
    Really good group of people to work with
    Good UK offices
    Flexible working hours

    Cons

    Don't really care about their workers
    You're not getting a free lunch unless you are in sales!
    Career progressions limited by not being in the US
    CEO controls all, limiting autonomy, company growth. Big brother mentality.
    Entrenched middle and upper management means it's hard to get a promotion as everyone senior has been there for 10+ years

    Advice to ManagementAdvice

    Empower your team with budgets and responsibility and then see how they handle it. Don't assume that those outside of the US are out to cheat you. The market is different and you have to work in a more European manner.

    Neutral Outlook
    Disapproves of CEO

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