iPass Jobs & Careers in Redwood City, CA

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iPass Reviews

50 Reviews
3.2
50 Reviews
Rating Trends

Recommend to a friend
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iPass President, CEO, and Director Evan Kaplan
Evan Kaplan
34 Ratings
  1. 1 person found this helpful  

    Nice atmosphere but product not necessary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA

    I worked at iPass full-time for more than a year

    Pros

    This is an ever-changing environment, mostly because the management is constantly shifting direction. They're doing the best they can: with a product that is rapidly becoming obsolete, they're struggling to maintain some relevance in the marketplace. They try to make it nice for employees: good benefits, Monday bagels, flexible schedules, nice people. When they lay you off (which is inevitable) you get a decent severance package.

    Cons

    Management really doesn't seem to know what they're doing. There is a sense of desperation, of flop sweat, and they changed the company's direction three times in a year. It can get a little high schoolish and cliquey, and there's lots of whispering behind people's backs. CEO talks and writes in incomprehensible corporate-speak loaded with bizarre metaphors. The product itself is really only relevant in Europe, where there aren't many free hotspots. In the US, there are a lot, so people don't need the product. If Europe goes into more free public hotspots, or when Google and Facebook release their Wi-Fi programs, there will be no need for iPass.

    Advice to ManagementAdvice

    Speak in plain English. Get some consultants in there who can help you diversify the product line, because right now, whether you're talking to IT, CFOs, business travelers, or consumers, nobody needs the product. Pay attention to competitors pricing--they can be more flexible and are more attractive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO