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thePlatform Reviews

4.2
44 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Jamie Miller and Marty Roberts
10 Ratings
  • Good people & benefits, questionable management, no room to move

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Washington in Seattle, WA
    Former Employee - Washington in Seattle, WA

    I worked at thePlatform

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Most of the employees at thePlatform are smart, easy to work with, and fun. There are routine morale events such as company lunches, quarterly art walks around items rented from the Seattle Art Museum, birthday celebrations, etc. Salaries are competitive and the work space is top notch. The product is cool, cutting edge, technically challenging, innovative.

    Cons

    I worked in Consulting Services (CS) so this review is specific to that group. thePlatform is a very flat organization with little transparency into leadership decisions. There is no career path or upward mobility for project managers, solution architects (SA's), or Customer Solution Engineers (CSEs). A couple SAs were promoted to management while continuing their SA work, but those promotions were silent, unannounced, and appointed (as opposed to open to multiple internal applicants). No project manager, as of Feb 2015, has been in the CS group for more than three years. During my 3+ year tenure the PM role in CS experienced the highest level of turnover in the company: at least 11 PMs left or were let go. For perspective, when I left in Feb 2015 there were 6 PMs (3 FT, 3 Contract). Training was difficult to get approved, the review process in my group lacked formality and was winged, and optimism about future career or professional growth non-existent and difficult to discuss.

    Advice to Management

    Management needs to understand that a good salary isn't all there is to job satisfaction for must employees. They should seek input from their employees about what they need and implement a path to help those who want greater challenges and responsibility. The high turnover rate in the PM role in CS is an unfortunate symptom of how things currently are.

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