24 Hour Fitness

  www.24hourfitness.com
  www.24hourfitness.com

24 Hour Fitness Reviews

Updated December 15, 2014
Updated December 15, 2014
533 Reviews
3.2
533 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
24 Hour Fitness CEO Elizabeth Blair
Elizabeth Blair
78 Ratings

Review Highlights

Pros
  • Hourly pay is in line with other positions, free gym membership (in 164 reviews)

  • There is a free gym membership with the job and discounts for family and friends (in 82 reviews)


Cons
  • I worked there for years, and the only raise I ever got was when minimum wage went up (in 29 reviews)

  • Some of the upper management didn't seem qualified to run a large corporation (in 24 reviews)

More Highlights

126 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Company with a great vision

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 24 Hour Fitness

    Pros

    Good environment, many growth and promotion opportunities

    Cons

    When sales are bad, no one is happy and no one gets promoted.

  2. 1 person found this helpful  

    Membership Counselor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness

    Pros

    -Members are great and makes your day go by faster
    -Great co-workers
    -Amazing gym

    Cons

    -Non-commission
    -Expected to sell personal training as well (not getting paid for it)

    Advice to ManagementAdvice

    Reward your membership counselors, or give them a high hourly pay.

  3.  

    Happy with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer in San Bernardino, CA
    Current Employee - Personal Trainer in San Bernardino, CA

    I have been working at 24 Hour Fitness

    Pros

    Always evolving to get better. Friendly atmosphere.

    Cons

    Could work on better marketing on the personal training side of the business but better than some of the other gyms IMO.

    Advice to ManagementAdvice

    I probably don't know more than our management team but I would like to see a more sustainable marketing strategy that will keep the flow of new clients at a steady rate.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company for entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at 24 Hour Fitness part-time (less than an year)

    Pros

    Basic training, sales incentives for front desk, meet a lot of people, great job for while in school.

    Cons

    Low pay, repetitive, can have some people that are a handful depending what shift you work.

    Recommends
    No opinion of CEO
  6.  

    Service rep. Chill environment. Very easy job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX

    I have been working at 24 Hour Fitness part-time (less than an year)

    Pros

    Free membership, lots of interacting with members, flexible scheduling.

    Cons

    Policy changes, minimum wage, and if it get slow its really boring.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great company for great performers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Manager in San Diego, CA
    Current Employee - Fitness Manager in San Diego, CA

    I have been working at 24 Hour Fitness full-time (more than 5 years)

    Pros

    You are paid on performance. Fun place to work, never boring

    Cons

    frequent change in management, superiors are fired often producing a sense of fear that trickles down.

    Advice to ManagementAdvice

    Perform well and you will do fine. This isn't a clock in clock out 40hrs per week type job.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company for a single person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer III in Houston, TX
    Former Employee - Personal Trainer III in Houston, TX

    I worked at 24 Hour Fitness full-time (less than an year)

    Pros

    Lot's of potential to grow with the company.
    They make sure people are properly trained.

    Cons

    Because the gym is 24 hours it requires you to have a flexible schedule. Unfortunately, they've lost good employees because their schedule can't adjust.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    group x instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 24 Hour Fitness part-time (more than an year)

    Pros

    Great benefit of membership to all locations for convenience.

    Cons

    No further compensation for increasing memberships

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    LOTS o room for growth, compensation lacks a bit...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Manager in San Diego, CA
    Current Employee - Membership Manager in San Diego, CA

    I have been working at 24 Hour Fitness full-time (less than an year)

    Pros

    Lots of room for growth and tons of development! Leadership team is very much involved with the team!

    Cons

    Compensation for the job is a bit lacking. sales type job, but no commission is paid.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great Company For Part-time College Kids

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Santa Cruz, CA
    Current Employee - Customer Service Representative in Santa Cruz, CA

    I have been working at 24 Hour Fitness part-time (more than an year)

    Pros

    Flexible hours, great coworkers, free gym membership/discounts

    Cons

    Emphasis put on selling product, but will only give commission to the trainers (wasn't always policy), but not much else wrong otherwise.

    Advice to ManagementAdvice

    Consider giving employee of the month or other incentives to boost morale and enhance productivity

    Recommends
    Positive Outlook
    No opinion of CEO

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