3D Systems

www.3dsystems.com
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3D Systems Reviews

Updated November 24, 2014
Updated November 24, 2014
20 Reviews
1.0
20 Reviews
Rating Trends

Recommend to a friend
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3D Systems President, CEO, and Director Abe Reichental
Abe Reichental
20 Ratings

Review Highlights

Pros
  • He's saying all the right things about work/life balance, entrepreneurship, teamwork, etc (in 6 reviews)

  • Working with the new, cool technology as many of the reviews state (in 6 reviews)


Cons
  • Also there is an everyday changing schedule that makes a work/life balance nearly impossible (in 4 reviews)

  • Poor compensation package and dismal performance by upper management (in 5 reviews)

More Highlights

20 Employee Reviews Back to all Reviews

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  1. 2 people found this helpful  

    Excuses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    I worked at 3D Systems full-time (more than a year)

    Pros

    Solid commercial products
    A few highly talented colleagues that have it together and keep it interesting

    Cons

    Poor compensation package and dismal performance by upper management.
    Poor treatment of colleagues with low morale.
    High turnover rate that leads to a chaotic work environment.
    Forget about bonuses and raises while working at this company, you'll get excuses instead.

    Advice to ManagementAdvice

    Instead of manufacturing excuses for your employees and customers, deliver on your promises. Value your employees as a valuable asset.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Currently at rock bottom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at 3D Systems full-time (more than a year)

    Pros

    Exciting industry to be working in
    Lots of freedom with R&D expenditures

    Cons

    Toxic culture - morale is LOW
    Everyone is a manager - There are probably 30 VP's

    Advice to ManagementAdvice

    3DS has a lot of potential to be a great company. The acquisition spree seems to be slowing down, and the dust is finally settling. Employees took the brunt of the impact of the acquisition spree. Most of the solid talent has left the company and it will take years to build back up.

    HR needs to step up and offer competitive benefits. The current benefits are a joke and will not attract or retain talent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Creation without execution!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Rock Hill, SC
    Former Employee - Anonymous Employee in Rock Hill, SC

    I worked at 3D Systems (less than a year)

    Pros

    The employees are great and provide an added value to the organization. The technology is fascinating.

    Cons

    Where do I begin?!? The company really lures skilled individuals in, but can't seem to retain them. 3D does its best to drive talent away. There is absolutely nothing this company does that another company isn't doing better. The management team is non-existent. Oh, you need to get travel expenses approved? Better contact the CFO. This sums up the management style. Most companies fight over conference rooms for meetings, but the few conference rooms at 3d often go unused. That is because there is absolutely no cross functional communication between any department within the company. I never thought I would say this but I craved a meeting while I was there. Everyone was on a completely different page and it showed through execution. I have never step foot in college but I truly feel like I could steer this company in a better direction than what it's heading in now. It truly is a sad sight to see a company with so much potential be run in to the ground. Ugh....

    Advice to ManagementAdvice

    1. Invest in your people. They have the true power to steer the organization in any direction they choose.
    2. Offer your employees a work/life balance. Drive for change and be more dynamic. You can accomplish alot more with a lowered financial impact.
    3. Communication!
    4. Communication!
    5. Create cross-functional excellence across all departments.

    This company is in need of a complete overhaul in order to stay competitive. Right now, they are okay because the competitive market isn't strong at the moment, but give it a few years. If this company had any competition, they would fail.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Look somewhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Andover, MA
    Current Employee - Anonymous Employee in Andover, MA

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    Some of the technology.
    Most of the people who are not trying to impress Abe.

    Cons

    The upper management that is not interested in growing the company organically or putting out quality products.
    The project managers that don't have a clue about the technology, leadership or how to manage a project.
    The crazy schedules.
    Poor benefits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Substandard for a Hi-Tech Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 3D Systems full-time

    Pros

    3D printing is HOT. Everybody knows something about 3D printing and wants to know more. It's fun to be part of the new movement.

    Cons

    - Departmental management is almost totally unresponsive; Executive management mostly unapproachable
    - Pay is way, WAY below comparable - even lesser hi-tech jobs
    - No stock options or RSU at time of hire or as bonus; No ESPP
    - There is almost zero professional business or logistics infrastructure (reporting, tracking, shipping, pay, etc.)
    - Colleagues are complacent; low sense of urgency, little sense of ownership or accountability; people simply don't respond if they don't want to or don't like what's being asked. Urgent issues get ignored, go unresolved.
    - Poor sense of team, camaraderie
    - Product lines and business units heavily 'silo'ed'; very little cross pollination, resource sharing, collaboration. Often times competing with each other.
    - Not customer focused ... zero return policy infuriates customers and partners
    - Products are late to market, and then of poor quality
    - Low caliber product management
    - Arrogance at VP level
    - Hard to work with according to partners, suppliers
    - Open concept work environment forced on employees is highly unproductive, inefficient
    - Poor internal, customer and partner communication
    - No employee product discounts

    Advice to ManagementAdvice

    - Learn best practices from leading hi-tech employers
    - Provide comparable pay
    - Immediately implement ESPP
    - Offer quick vesting stock to new employees and as incentive to existing employees
    - Provide employees with at cost product discount
    - Invest in leading edge infrastructure

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 6 people found this helpful  

    3D systems is stuck in one dimension!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service / Production Manager in Rock Hill, SC
    Current Employee - Field Service / Production Manager in Rock Hill, SC

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    Working with the new, cool technology as many of the reviews state. It is very neat when the machines actual perform as they are advertised. This is all the way from the little cube to the big production printers

    Cons

    The machines don't work. Many pockets of poor leadership and lack of accountability exist. Very conceited CEO and his little clique. The VP of operations doesn't know how to run operations and just follows the CEO like a little lost puppy dog. The fiscal losses the company experiences are astonishing to say the least. Employees are expected to eat 3D, Sleep 3D, and breathe 3D. The CEO wants 3D to be your lifestyle.

    Advice to ManagementAdvice

    Listen to middle management and empower them to make decisions. They are the company's future. Bring in new, fresh ideas and engineers. You keep hashing out and re-inventing the same thing over and over. Look at larger, more successful companies and learn from their mistakes. They have invested billions into solving the mistakes 3D is making. Why push for delivery of something in 3 months that would take GE, Boeing, NASA, or any other company of that caliber 12-18 months. Your customers would love a product that actually worked instead of of having to spend another 5 hours of each day talking to support.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 6 people found this helpful  

    Horrible company, period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than a year)

    Pros

    Some cool technology at first, but that quickly gets old.

    Cons

    I have no clue where to start with this...

    This company wants you to live, eat and breathe 3DS. You could work 80+ hours a week and every day your lead will ask you, "How late can you stay?" There is NO work-life balance. If you say no to more work you feel like youre going to be fired. If you cant work mandatory weekends management wants to charge you sick or vacation time if you miss anything over 40+ hours. No one remembers the OT you put in, but they cant forget the two times you were late, 3 years ago.

    Micromanagement from hell. I think this company invented the term from the way managers act. Uninformed people making redlicious decisions that never make sense, from the top down. At any time there are at least 3 people telling you what to do and one of them isnt even your boss.

    I've witnessed managers belittle employees in front of other employees but when employees stand up for themselves its chopping block time. Never take an issue to HR, theyre useless in this company and amount to absolutley nothing.

    I pray you dont come in under a temp service. If you do, expect to be there well over a year before youre hired, IF youre hired. In the time you will be given empty and false promises of when your official hire date actually is. If youre lucky enough to be a direct hire, be prepared to wait just as long. This company doesnt care at all for the individual, just how much money the upper management can line their pockets with.

    Build, build, build - thats their motto. All that matters is the numbers. Doesnt even matter if you dont have parts, build it, stack it in the floor and build some more!

    The CEO is an absolute idiot. Manages his employees with fear and disrespect and that attitude flows down hill right to the bottom. Be ready to be told youre replaceable on a daily basis, have your job threatened on a daily basis and be amazed at the idiots running the show.

    Advice to ManagementAdvice

    Care about your employees first. Take care of them, theyll take care of you. Abe should get more involved with his own company. Managers should listen to their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    Needs to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than 3 years)

    Pros

    Cool technology. Unfortunately, that's about it.

    Cons

    Micromanaged to subatomic levels. No real strategy. Buying companies is not an end game.

    Advice to ManagementAdvice

    This actually advice for Avi. Either trust your management to do what their titles imply or replace them. Simple.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 6 people found this helpful  

    Business Machines Style Company Doing Its Best Impression of a Start Up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    Having access to some cool technology. But that wears off pretty quick, see Cons

    Cons

    Read the other Glassdoor comments they are all true. This isnt a global conspiracy against this company, its really that bad. Working at 3D Systems is like being a Milk Cow, and having to pay for the experience. I could probably right a thesis on the problems here, but ill keep it short.

    When you are a product of an acquisition at 3DS this is how it goes. First they get rid of all the redundancies in accounting, IT, and marketing etc. Then after a period of time you get a wave of people who leave because they cant take it anymore. The people who stick around are resilient 'A' team players and say to themselves " I can do this, It has to get better ". It doesn't get better, and eventually those people leave after they are completely broken and demoralized.

    This is a great loss, because new people come along who are typically less skilled and more desperate than those they replaced. Eventually diluting the talent with people who are compliant, and C grade engineers

    Pay is terrible, If you used to work for a company where the pay was good and you were acquired. The next few years of your life will be a slow agonizing strangle hold on your financial well being as you settle into a pay scale prescribed by cost of sales and profit for your business unit. And don't forget, you are expendable, there are plenty of people who want watch plastic squirt onto a tray waiting to take your place.

    Want to work in sales ? Get ready to fight and compete against your own coworkers and different business units. I know an entire sales team that completely hates each other. Oh and BTW, we are cutting your pay by 30 % and your goals are tripled.

    Advice to ManagementAdvice

    Let business unit leaders make their own decisions
    Trust product managers to make their own decisions
    Stop the micro management
    Kill bureaucracy where ever its found
    Shell out the cash for talent - Let an engineer who makes wafer processing machines take a look inside one of your printers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 7 people found this helpful  

    Acquisition Nemesis Syndrome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 3D Systems

    Pros

    Interesting technology. A great line of printers at your disposal. Learn about the tech.

    Cons

    The title of my review says a lot. 3DSystems acquires a lot of companies. It can. It has billions at it's disposal. Most, if not all, of these companies are relevant in moving 3DSystems in either a consumer, professional, or industrial direction. These companies are aquired and "integrated". This process, as I've learned, spawns much more seller's remorse than I've seen in the past. This trickles down. A number of factors contribute to this from my perspective. 3DSystems has a very multinational dispersion of operating locales (not many focussing on the same aspect of similar markets) and there is a constant struggle for semi-integrated companies to incorporate newly acquired companies. The older companies are also affected, as Marketing is tasked to take advantage of the latest, trending acquisition. This would be perfect, if only there was a clear management scheme. It is chaotic. Starting at the CEO, who is very hands-on. which slows things down. Everyone is afraid of him. His style and personality are legendary inside the company. What's worse is that because he treats his executives and their underlings so poorly, it sets a precedence. The people below them get "justified" dictatorial, empowered, many times disrespectful treatment. It is sickening. This is accepted behaviour, and is not negotiable. It's no doubt linked to how "in-the-spotlight" printing is today. "If you don't like it, leave" is obvious. They have the economy on their side right now, and they know it.

    HR and IT are not good. Scarce. Come in, get to work, and call IT if you need help. That's great if you're in Rock Hill, SC, which is where IT is. Same with HR.

    You will grow little. You will be hired to produce. No education projects or plans. You may learn about 3DPrinting, which takes 2 weeks if you pay attention. Then you're done.

    Pay is what you'd expect from a hot-topic, buy-everything company. Very low.

    Benefits are sub-par.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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