3D Systems

www.3dsystems.com
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3D Systems Reviews

Updated February 17, 2015
Updated February 17, 2015
14 Reviews
2.0
14 Reviews
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3D Systems President, CEO, and Director Abe Reichental
Abe Reichental
14 Ratings

Review Highlights

Pros
  • He's saying all the right things about work/life balance, entrepreneurship, teamwork, etc (in 6 reviews)

  • Working with the new, cool technology as many of the reviews state (in 6 reviews)


Cons
  • Also there is an everyday changing schedule that makes a work/life balance nearly impossible (in 4 reviews)

  • Poor compensation package and dismal performance by upper management (in 5 reviews)

More Highlights

14 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Needs serious reform

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    A great market sector to be in at the moment. Internal reorganization is in progress.

    Cons

    Currently very disorganized. Communication between departments lacking. Company not investing in current employees or assets, but instead on an endless acquisition spree. Salaries not competitive. Continual exodus of top talent.

    Advice to ManagementAdvice

    Invest in what you have or you will keep losing your best employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Over worked, under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist
    Current Employee - Product Specialist

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    Depending on your job, the hours have a little flexibility. The things you work with can be exciting and new.

    Cons

    Does not seem to have much room for growth. The company is micromanaged so hard work does not always pay off since the person approving your raise has no idea what you actually do. The turnover rate is extremely high but the new hires are hard to come by leaving the other employees with the work. We hire temps that do not possess the highly technical skills needed for certain jobs leaving even more work for the other full time employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 8 people found this helpful  

    The recent positive reviews are corporate plants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    Lots of smart and good people working on fascinating technology. Good sense of camaraderie among the employees.

    Cons

    Bad management at mid to senior level, shoddy products due to terrible decision making and deadlines, engineering support spread too thin due to the company's unwillingness to hire replacements after fleeing talent. Whenever a promising manager is hired there is a short period where he or she talks about change. Then they are fully indoctrinated into the company, given the kool-aid, and positive change is suddenly less important than towing the company line.

    Advice to ManagementAdvice

    Well, there's not much management can do due to our CEO's micromanaging the company with a ruthless and iron fist. Company culture is at an all time low. Spend less time hiring celebrity spokespeople and writing laughably bad, corporate-jingo laden company newsletters and focus more on quality and providing the tools your teams need to be effective. Stop selling and shipping products you know are broken. Clean house of destructive managers rather than trying to reshuffle them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Celebrity With A Drug Habit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than a year)

    Pros

    Great health insurance. fast paced interesting work with interesting people.

    Cons

    Empty promises, Machiavellian/sloppy management, nepotism, no real plan except be everything all at once. Incredibly high turn over rate. Some people at the company are just plain weird (which could be good or bad for you depending).

    Advice to ManagementAdvice

    Seems like problems come from the top on down. Convince Abe to slow down and tighten up operations a bit.

    No opinion of CEO
  6. 5 people found this helpful  

    3D is a great space to be in, but there are plenty of other and better companies to join.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than a year)

    Pros

    Cutting edge 3D printing, software and scanning technology. Ability to WFH (at least in my case) if proven to be able to get the job done. Strong relationships with colleagues based on business unit.

    Cons

    Terrible management and lots of empty promises. Opportunities for advancement only seem to exist if you are a family member of a top executive. Training is almost non existent, and expectations of revenue and deliverables does not match at all to available resources.

    Advice to ManagementAdvice

    Work with your employees more, and do not refer to them as human capital. For all the money that's invested in acquiring other companies, almost none of that seems to trickle down. We're treated as numbers, not as valued personnel. Make decisions and stick to them, but measure you're own expectations when you pivot and expect everything to immediately fall in place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Could be so much more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rock Hill, SC
    Current Employee - Anonymous Employee in Rock Hill, SC

    I have been working at 3D Systems full-time (more than a year)

    Pros

    3D Systems has cool technology. Some projects are interesting and the work is usually challenging. There are many smart people.

    Cons

    Total lack of cohesive direction from senior management. Very much a "run here, now run back, now run over there!" kind of place. No one has any authority to do anything, and everything bottlenecks into around 5 people at the top. The atmosphere is toxic with cynicism.

    Advice to ManagementAdvice

    Similar to the other reviews, senior management needs to give authority down the chain. Setting a strategic direction and actually sticking to it in an organized way would go a long way to getting employees behind it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 6 people found this helpful  

    Not a great place at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supvervisor in Rock Hill, SC
    Former Employee - Supvervisor in Rock Hill, SC

    I worked at 3D Systems full-time (more than a year)

    Pros

    The only pro to working at 3D systems is working w/ the technology. It has its benefits, but that is about where it stops.

    Cons

    3D Systems expects employees to eat, sleep, and breathe 3D Systems. I worked at 3D systems for a little over a year and a half. I was brought up the rank quickly and given positions of leadership. The management from the top down is absolutely lost. They are unreasonable and unrealistic at best. If they actually took the time to look into things they would realize their employees are raping them of the very money they are losing. They are lost on any and all operations control and management. They want to pride themselves on being the best in manufacturing when they can't develop a product correctly. Why not learn from other companies like GE, Ford, General Motors? To be successful you must learn from mistakes. They make the same mistakes over and over

    The place is so micromanaged as well. When you have the CEO coming around to ask an assembler why they are using a certain piece of hardware its kind of self-evident. During my tenure at 3D we had the VP of engineering resign, 3 more key engineers to our project resign, and of course they let the one's not smart enough to leave take the reigns and run the show.... not a place for real growth and development.

    Advice to ManagementAdvice

    Until Abe Richenthal is resigned there is no hope for 3D systems. He is the poisonous venom that is dragging their stock value down.

    Set realistic goals and maybe get someone who is experienced running global operations in the company.

    Listen to your employees. Treat them with dignity and respect and they'll pull you out of the rut that 3D finds themselves in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 7 people found this helpful  

    Quit spending money and invest in what you have!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at 3D Systems full-time (more than 3 years)

    Pros

    - 3D printing is a new and exciting field.
    - They gave me my very own computer to work at!
    - Some how they still offer healthcare.

    Cons

    I joined 3D Systems through an acquisition. Not a big surprise because like many other companies that have been bought out, 3D enjoys doing this and not taking the time to fully integrate anything. If your like me and read all of the other glassdoor reviews you will see that there are quite a lot of similar problems within the company and not a lot of time to devote fixing them.

    My first complaint is the lack of management and leadership within the company. This company if focused on one thing and that's making money. You get into management by putting up with the same crap you have for the past 5+ years. If your one of the lucky few that can stand it that long you will realize that everyone must bow down because you have now been promoted. This is truly the kind of attitude that is displayed. A true leader will realize that he needs his employees to have his own job and without them his position would be gone. That is not the case at 3D systems. Management often makes you feel like you're easily replaceable and if you speak up you will be gone.

    My second complaint is not allowing time for proper training to take place. Look 3D we get it, you want to buy every company that owns a 3D printer and saturate your name all over the market. How about investing into these companies you buy and offering them some real training for growth. This will not only increase your chances of making more money but also increase your longevity as a company and the employees that stay aboard.

    My third complaint is there is no time for anything. Projects often have extremely tight time lines and often lack the time for any real engineering or design. Mistakes are made by everyone and they filter on down the line till management can scold the person that screwed up. Also there is an everyday changing schedule that makes a work/life balance nearly impossible. You will come in in the morning and not be able to tell your wife that you can make it to dinner by 6 because something has come up.

    My fourth and final complaint is the lack of a good company culture. No ones time is valued and because of this people bicker and fight like its 6th grade. The company culture suffers the most because of the decisions made from the top down. No one is cares about anyone below them and will do whatever it takes to try and climb the ladder.

    My advise. If you are a person that needs a jobs, sure take it. But if you're the type of person that wants to grow your career and develop great ideas that eventually create well thought out products, 3D is not for you.

    Oh and have fun being paid a good $20,000 less then you should be, guess that's what happens when you buy out a company every week.

    Advice to ManagementAdvice

    - Stop micromanaging everyone!
    - Value your employees and take into consideration that you may have 50+ people with great ideas below you that need to be listened to. Again, you wouldn't have your job without them so please show them you value them.
    - Understand the fact that people have lives, lives outside of work. Working your employees 14+ hours a day for months isn't productive. Show a little work/life balance.
    - Learn how to treat your employees as good as your customers. You wouldn't have any customers without your employees. Think about it.
    - Seriously invest in training and give your employees time to do so. This will increase your your long term growth potential and will make your employees want to stay.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Lots of tension in everyday life, decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - R&D in Andover, MA
    Former Employee - R&D in Andover, MA

    I worked at 3D Systems full-time (more than a year)

    Pros

    Get to learn about new cutting edge technology
    Pay is good

    Cons

    Management absent most times
    Company would rather buy other companies and technologies rather than invest in internal development
    CEO would rather be TV personality rather than good boss
    With all the cool things 3D Printing can do, 3D Systems focuses on overcharging customers and printing nick-nacks
    Lots of unhappy employees

    Advice to ManagementAdvice

    Be more present in each location, having too many headquarters spreads managers too thin.
    Work harder on internal communication, lack of employee communication between different locations.
    Focus on empowering employees and employee happiness. Unhappy employees fester and spread unhappiness.

    Doesn't Recommend
    Disapproves of CEO
  11. 6 people found this helpful  

    Conceited CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 3D Systems full-time (more than 5 years)

    Pros

    Great business segment with huge upside potential.

    Cons

    Conceited CEO and CFO. Questionable financial reporting.

    Advice to ManagementAdvice

    Empower your employees!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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