8x8

www.8x8.com
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8x8 Reviews

Updated October 18, 2014
Updated October 18, 2014
10 Reviews
3.0
10 Reviews
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Vik Verma
10 Ratings

10 Employee Reviews Back to all Reviews

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  1.  

    Great for sales, OK for other roles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Administrative Assistant in Sunnyvale, CA
    Former Contractor - Administrative Assistant in Sunnyvale, CA

    I worked at 8x8 as a contractor (less than a year)

    Pros

    Lots of perks for the sales team when they made quotas or won internal competitions! Sales people won bottles of alcohol, exotic trips, catered lunches. Work-life balance was great. Personal growth was limited within the sales team.

    Cons

    Offices had spider problem. Office culture was becoming more rigid with intelligence testing for new hires and badge systems to track individuals' clock-in and out times.

    Advice to ManagementAdvice

    Embrace the silicon valley culture and trust your employees!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    8x8

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Exwcutive in San Jose, CA
    Current Employee - Account Exwcutive in San Jose, CA

    I have been working at 8x8 full-time

    Pros

    Good to use as a stepping stone

    Cons

    The OTE keeps going down every year

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Sales Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at 8x8 full-time (less than a year)

    Pros

    Great people to work with.

    Cons

    Company is not marketed well.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    not what I expected but its okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 8x8 full-time

    Pros

    Friendly co-workers and fast turn around to get things done if you know the right people. Very friendly CEO (Vik) and a great Human Resource Team.
    The solution works and does what its suppose to. I'm happy that i'm at a company where I'm not fielding complaint calls the entire day
    Everyone works together for a common goal

    Cons

    Needs more processes and procedures in place for this company to run like a large company. There is a disconnect between different departments thru some of the automated process.
    Frontline employees do everything possible to make customers happy but sometimes upper management and policy gets in the way.

    Advice to ManagementAdvice

    Don't let your actions and decisions contradict our own priorities.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    good opportunity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at 8x8

    Pros

    great place if you are highly motivated

    Cons

    wish the company was bigger

  7.  

    Good enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Number Porting Specialist in San Jose, CA
    Current Employee - Line Number Porting Specialist in San Jose, CA

    I have been working at 8x8 full-time (less than a year)

    Pros

    Learned a lot in enriching my customer service experience.Team work and Work environment.

    Cons

    Low salaries and some unprofessional team members.

    Recommends
  8.  

    Good solution, horrible leads. No brand recognition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at 8x8 full-time (more than a year)

    Pros

    Great unified communication solution. Awesome for companies with geographically displaced workforce.

    Cons

    Virtually impossible to consistently hit quota within first year. Major disconnect between marketing and sales. Low base pay

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Friendly corporate culture but shallow management overly concerned with stock price and growth at almost any cost.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in San Jose, CA
    Current Employee - Sales in San Jose, CA

    I have been working at 8x8 full-time (more than a year)

    Pros

    Friendly environment, good compensation, ESPP plan, health benefits day one, daily snacks. Company is seemingly open to new ideas but needs more practice in implementation.

    Cons

    Mostly run like start-up with typical growing pains of a startup including loose structure and processes, ineffective Customer Support, small once-a-year 401K match, lack of inter-departmental communications, overly frugal in wrong areas, lack of values, lack of business and personal maturity prevail.

    Advice to ManagementAdvice

    Have clear long-term vision and mission and impart to employees.
    Spend more time and money on processes, R &D, and customer support.
    Hire more visionary, seasoned, and mature executive management.
    Care more about your customers and employees.

    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    8x8

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Inside Sales in Sunnyvale, CA
    Former Employee - Inside Sales in Sunnyvale, CA

    I worked at 8x8

    Pros

    The company pays good money and the products they offer are selling well in the current economic climate. Overall good place to be.

    Cons

    This position requires long hours. It is basically expected that you work 10-12 hours a day and should try to work some hours over the weekend (telecommute on weekend).

    Advice to ManagementAdvice

    Advice to prospective employee: Management is very aggressive to fill new sales positions. Initial underperformance is not tolerated and you will be replaced. Working long hours for the first few months is mandatory to make it.

    Recommends
    Approves of CEO
  11.  

    Great pay... crack the whip... good product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Account Executive
    Former Employee - Enterprise Account Executive

    I worked at 8x8 full-time (more than a year)

    Pros

    Commission and Salary structure rewards hard work

    Cons

    Micro management and strict quota guidelines

    Advice to ManagementAdvice

    consider revision some comp quotas

    Recommends
    Positive Outlook
    Approves of CEO

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