Aéropostale

  www.aeropostale.com
  www.aeropostale.com

Aéropostale Reviews

Updated December 16, 2014
Updated December 16, 2014
573 Reviews
3.2
573 Reviews
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Aéropostale CEO Thomas P. Johnson
Thomas P. Johnson
219 Ratings

Review Highlights

Pros
  • The only thing good about working here is the employee discount (in 43 reviews)

  • Aero also gives employees a great discount (in 39 reviews)


Cons
  • Upper Management did not provide a work life balance (in 20 reviews)

  • I've worked with several girls who have been in Sales for YEARS and still get paid minimum wage (in 33 reviews)

More Highlights

302 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great store management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aéropostale part-time (less than an year)

    Pros

    Great Store Management
    Friendly and helpful Managers and crew members
    Easy to request days off
    Flexible schedule
    Discount!!!!! 40% for Ambassadors
    30% every one else
    50% off once a month to be used on ; two tops, two bottoms and two accssories
    accelerated discounts!

    Cons

    Low pay- minimum wage
    Aero did not give store managers time-and a half for holidays. This mattered because the store managers become very close asociates
    Random store closing

    Advice to ManagementAdvice

    Please give all employees time and a half. You have the day off, show some appreciation.

    Recommends
    Neutral Outlook
  2.  

    Being a key holder and responsible for making volume goals each day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Pittsburgh, PA
    Current Employee - Sales Lead in Pittsburgh, PA

    I have been working at Aéropostale full-time (less than an year)

    Pros

    The workers are great and atmosphere can be really fun

    Cons

    Floorsets are no fun and it's a lot of responsibility. Z

    Recommends
    Positive Outlook
  3.  

    Excellent to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Ambassador in Carmel, IN
    Current Employee - Brand Ambassador in Carmel, IN

    I have been working at Aéropostale part-time (less than an year)

    Pros

    I work for Aeropostale in Carmel, Indiana at Clay Terrace. I must say, I have never worked for a company with as much flexibility as Aeropostale. At our store, we always get the chance to interact with our customers, rather than ignore them. The other people I work with are thought of as a family rather than co-workers. At the end of the day, I always feel as if I have the work I have completed served a purpose, rather than just another task that had to be completed. The company also treats its employees very well, with many benefits. I enjoy working for Aeropostale.

    Cons

    I do not have any cons about working for Aeropostale. Apply. You will not regret.

    Recommends
    Positive Outlook
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  5.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aéropostale

    Pros

    You get a huge discount on the all of the clothes. The training is really efficient and helps you do your job to the best of the ability. I love working for Aeropostale. The managers are really nice and encouraging. Even the District Manager.

    Cons

    I would love to have more hours but the job only maxes at around 30.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Overall great work environment, fun, and relaxed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Christiansburg, VA
    Current Employee - Sales Associate in Christiansburg, VA

    I have been working at Aéropostale part-time (more than an year)

    Pros

    Take care of employees.
    Flexible scheduling for those in school.
    Don't want to hassle customers to death.
    Great employee discount

    Cons

    Low Pay
    A little strict on dress code

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    AERO REVIEW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aéropostale

    Pros

    Culture, team, opinions are encouraged

    Cons

    Management at times, more classes and time to take them, sometimes asked for unnecessary reports/information which wastes time from actual projects

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great managers, great executive leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer in New York, NY
    Current Employee - Designer in New York, NY

    I have been working at Aéropostale full-time (more than 3 years)

    Pros

    Love the people they are like family. You can't really find any better place to work if you are looking to work with good people with big hearts and who love their job.

    Cons

    Not the most creative place for a designer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    It's Missing a little something.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead Manager
    Current Employee - Sales Lead Manager

    I have been working at Aéropostale part-time

    Pros

    A lot of communication. They have obviously been trying to better there marketing techniques. They have a great training program if used correctly.

    Cons

    Not enough payroll hours to train, execute marketing, provide outstanding customer service, completely daily activities, etc. Job culture is tasking oriented although they are attempting to move to a company known for great customer service.
    Like many jobs, there are many places where training is not consistent and therefore many associates and managers miss out on proper training.
    No raises.

    Advice to ManagementAdvice

    -Give raises. You can lose good people if you aren't willing to reconsider their compensation.
    -Be consistent with management. The quality of training, customer service, tasking and many other factors shouldn't vary so widely.
    -Get some of your corporate partners in a store now. It's important they know how many of our malls actually look day-to-day so that some company directives are more realistic. Have high goals is important but we mustn't be out of touch.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Excellent opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Cedar Rapids, IA
    Current Employee - Store Manager in Cedar Rapids, IA

    I have been working at Aéropostale full-time (more than 5 years)

    Pros

    Gives you a lot of responsibility to run the store, but corporate also takes responsibility for things that may go wrong, instead of blaming issues on the storeline employees. Truly a team effort! There is always something new and exciting going on, so it never gets boring. As store manager, you can really set the tone for your store, so you have the power to make changes to get the environment that will get the results. The company also invests in your training through a career development program, workshops, and quarterly management meetings. There is also an incentive trip to Florida every year for the top 100 store managers (based on a points system). The bonus plan is also pretty great!

    Cons

    Hiring can be difficult, as well as getting employees bought into the business so they want to work with you toward store goals. Going through a transition can be exhausting while you are trying to set the expectation. It is very easy to burn yourself out when getting carried away with all that can be done.

    Advice to ManagementAdvice

    Keep focusing on our areas of opportunity, and helping us get new people into the store. Make sure not to get away from what brought employees to Aero which is the awesome culture of teamwork, respect, integrity, and compassion!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Inefficiencies and Fellow Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Smith, AR
    Current Employee - Sales Associate in Fort Smith, AR

    I have been working at Aéropostale part-time (more than an year)

    Pros

    -Best coworkers I've ever had.
    -Friendly management.
    -Motivated hardworking staff.
    -Work well with my university upper-level studies and my second job schedule.

    Cons

    -resource wastefulness (excess plastic and coupons)
    -inefficient supply (receiving large amounts of product that isn't selling versus product that sells well (sales are too predictive) and too much of a particular size for example 15 small light hoodies is not an efficient distribution of sizes)
    -too long to receive a raise above minimum wage

    Advice to ManagementAdvice

    Streamline supply efficiency, maybe provide a forum for store manager feedback to fix potential ineffiencies that are costing the company money.

    Negative Outlook
    No opinion of CEO

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