Aéropostale

  www.aeropostale.com
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Aéropostale Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.1 471 reviews

84% Approve of the CEO

Aéropostale CEO Thomas P. Johnson

Thomas P. Johnson

(186 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • Aero is pretty good to their employees, and great discount(in 36 reviews)

  • The only thing good about working here is the employee discount(in 34 reviews)


Cons
  • Upper Management did not provide a work life balance(in 17 reviews)

  • Not enough staff help because they hire little kids and pay them minimum wage(in 21 reviews)

90 Employee Reviews Back to all reviews
in
    • Culture & Values
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    • Approves of CEO

     

    Horirble

    Sales Associate (Current Employee) Independence, MO

    Prosselling is fun, and people love the deals so it's easy and peronsble

    Consthe managers are an absolute pain to work with, attitudes and unwilling to help.

    Advice to Senior ManagementIf you don't love your job, quit. No one should suffer for your unhappiness.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    First Job

    Sales Associate (Former Employee) New York, NY

    ProsI got to meet a lot of cool, amazing people that worked with me.
    For a first job it was really good pay at the time.
    Discount was cool too.
    Great introduction to the industry and retail.
    Good experience

    ConsTerrible work scheduling. Shifts would get cut or extended out of no where. The store would close at 10, sometimes the employees wouldn't go home till 12-1am. This was horrible I had an hour subway ride home at 12-1am! The managers didn't care!
    The managers kept changing, and the rules kept changing, and the expectations only grew. I never got a pay increase 6 plus months I worked there !

    Advice to Senior ManagementClose on time! People have lives and need to get home!

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    You have to take the bad with the good

    Sales Associate/Cashier (Former Employee)

    ProsThe discount here is very hard to beat, especially if you take advantage of the clearance rack. I have bought really great basics for $2 or less. Most of my coworkers were really energetic and great to work with. They made working there fun, and made the shifts go by quickly. Although I disliked most of my managers, there were a few that were really fantastic. They were supportive and really cared. Store standards were kept at a good level and it was not difficult to get on board and learn the ropes. If you are looking for a first time retail job in high school or want a part-time job in college, I would consider Aero because they really encourage a young, fun ambiance. If you are older, consider a retail store that caters to adults.

    ConsThis sounds like every other retail con review but management was a nightmare. The store manager was unprofessional and talked about inappropriate things like her love life. But if you wanted hours or to have a good shift, you had to smile and listen. Although I had a BA and applied as an assistant manager position, I was hired first as a sales associate (so I could learn the ropes before becoming manager) but then was passed over for someone who the store manager was close to. Later I found out that the store manager and that particular employee had a personal relationship before I had gotten there. There were other, great candidates as well, people who had been working there for years, but they were passed over as well. There was drama in the back, with managers crying or yelling at times. I knew this place did not fit with my working lifestyle but I stayed because I was having a hard time finding another job due to the recession. Aero gave me more hours than my last retail job. I left after I found a full time position in a school.

    Advice to Senior ManagementConsider workers for promotions who are consistent and hard working. Do not solely rely on your store manager's opinions. Regional managers, please do more to pay attention to what is going on in your stores. Be professional and do not play favorites.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Storeline Aeropostale

    Store Manager (Current Employee)

    ProsGreat policies in place, employee discount was nice, corporate had fair contests that motivated sales teams, fast paced environment, never a dull moment.

    ConsInternal promotions beyond assistant manager rarely happens, district and regional managers are more about the personal connection (favoritism) than in store successes, usually this favoritism results in drunken nights out, sleepovers, etc. DMs and RMs are not professional in any sense. Company is changing their hiring qualities from outgoing and great sellers to the cutest and best looking.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Visual Manager

    Anonymous Employee (Current Employee)

    ProsPaid vacation, personal days, monthly bonus opportunities, full benefits: dental, vision, prescription and medical. Work on your feet all day at a flexible relaxed company.

    ConsLate nights, weekend work. Limited internal promotions and forced job relocation unannounced (within reasonable distance) overtime paid at half your hourly rate.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    It was horrible.

    Sales Associate/Cashier (Former Employee) San Antonio, TX

    ProsThe only thing good about working here is the employee discount. I hated this job. I will NEVER work here again.

    ConsYou could work on folding a table of clothes for 10 minutes even an hour and it takes only one second for a customer to mess it up because they don't care. Management sucked, the hours sucked. I was supposed to be part-time but instead I got less than seasonal.

    Advice to Senior ManagementTreat all employees the same. You're there to do a job, not make friends half your age.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Worst managers ever & a bunch of fake people!

    Anonymous Employee (Current Employee) New York, NY

    Prosgood vacation days, decent salary

    Consunfair treatment to employees, gotta be careful who you say things to, bunch of fake people, favoritism...based on seniority & how well you play the game, poor managers who don't even know how to manage people at all. & company is doing very bad financially!

    Advice to Senior ManagementHR should hear what employees have to say about their managers and reviews should not be just one sided. Managers should also be evaluated as well....there's a lot of managers who are just with Aeropostale for a long time, it doesn't mean they know how to be a good manager.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I was a seasonal employee.

    Sales Associate/Cashier (Former Employee) Wilkes-Barre, PA

    ProsThe store offers an employee discount and it is an easy job to learn and grow accustom to pretty quickly.

    ConsThere seems to be a very quick turnover not only in sales associates, however in store managers as well. The particular store I worked for was pretty unorganized.

    Advice to Senior ManagementLeadership should be improved.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Get ready to work very hard in a little amount of time!

    Assistant Manager (Former Employee) Sacramento, CA

    Pros- Management pay is $$$
    - Close bonds (usually) with staff
    - Amazing employee discount

    Cons- No chance of management promotion until age 20
    - Company is failing, meaning no raises, high expectations, and everything "falls on the stores"
    - District/Regional managers are very snotty, dont work well with lower level employees, they feel superior in all aspects and a lot of the time you feel you dont have a say in your general well-being
    - As of 2014, the company has said that if they do not see results within your store, you take the risk of being fired. So good luck if your a manager!
    - You are expected to do SO MUCH in SO LITTLE TIME. It's very exhausting and frustrating!!

    Advice to Senior Management-Time off will depend on your store and it's volume, but generally they are pretty lenient. It also depends on your manager.
    - You are compensated very well! And benefits are for full-time employees who work 40hrs+ only
    - You get a great discount-- a 30% off all the time, a 50% off once a month, and another accelerated discount up to 70% off. Unfortunately, the clothes are cheap, ugly, and shrink SO EASILY! UGH!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Cons outweigh the pros

    Sales Associate (Current Employee) Orem, UT

    ProsGreat discount, fun environment, good if your people oriented, friendly co-workers (usually), management brings treats and expresses gratitude for your work, positive people, and they are very flexible when it comes to working around your schedule.

    ConsThe chance of getting promoted in this company is negligible, and there is never a chance of a raise ( you stay at minimum wage) . The management justifies never giving raises by giving you a 40 or 50% off clothes, but that doesn't help if you are a college student who needs money, not clothes. They often require you to hand out 100-200 coupons to friends and expect to get an amount back, and if they don't they will threaten to take away your discount or even fire you. When they have competitions to see who hands out the most coupons the reward is more shifts. I get about 3 shifts a month because they overhire, no exaggeration.

    Advice to Senior ManagementGive us something to work for. Give us a reason to respect you, and I don't mean gift cards or discounts. Give us shifts based upon if we are a good worker and do our job, not based on whether we sell to our peers at school. A shift should not be an incentive to do extra sales work to our friends. All that does is cause resentful feelings between the associates and management.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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