Aéropostale

www.aeropostale.com

Aéropostale Reviews

Updated January 24, 2015
Updated January 24, 2015
611 Reviews
3.2
611 Reviews
Rating Trends

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Approve of CEO
Aéropostale CEO Thomas P. Johnson
Thomas P. Johnson
225 Ratings

Review Highlights

Pros
  • The only thing good about working here is the employee discount (in 43 reviews)

  • Aero also gives employees a great discount (in 39 reviews)


Cons
  • Upper Management did not provide a work life balance (in 20 reviews)

  • I've worked with several girls who have been in Sales for YEARS and still get paid minimum wage (in 33 reviews)

More Highlights

118 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fun atmosphere, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Indiana, PA
    Former Employee - Sales Associate in Indiana, PA

    I worked at Aéropostale

    Pros

    The company as a whole was a good company to work for. It was fun and laid back until new management took over.

    Cons

    Management was terrible and lacked experience and motivation. She was rude to all employees and would talk about some employees behind other's backs. Turned into a high-school-like atmosphere very quickly.

    Advice to ManagementAdvice

    Treat your employees with respect and there will be a lower turn over rate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    It was ok

    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Aéropostale part-time (less than a year)

    Pros

    fun , great start off job when your young

    Cons

    pay is terrible and hours come very rarely

  3.  

    Interview was fun until I started working and the manager was a total nightmare.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Aero Ambassador in Rockaway, NJ
    Former Employee - Aero Ambassador in Rockaway, NJ

    I worked at Aéropostale part-time (less than a year)

    Pros

    Good employee discounts on already cheap clothes, nice co-workers

    Cons

    Manager was always yelling at someone for "not doing enough", was rude and racist (told us to keep an eye on two muslim guys during a busy day when they were just shopping like everyone else), Store was filthy, Manager was unprofessional and had favorites, Hours for minors went exceedingly long and on school days stayed till after 12 am, always had problems with payment.

    Advice to ManagementAdvice

    Hire people who actually know what they are doing and are professional.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    ok pay

    Current Employee - Sales Associate in North Barstow, CA
    Current Employee - Sales Associate in North Barstow, CA

    I have been working at Aéropostale

    Pros

    you get free clothes every month from aeropostale to promote brand.

    Cons

    not really good pay or hours.

    Advice to ManagementAdvice

    Pay better and give more hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    I was sold a dream

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Aéropostale (more than a year)

    Pros

    My DM is very nice; discount is very good. Relatively attainable bonus plans (but a challenge none the else with such low price points)

    Cons

    Where do I even start?! It is an obscene amount of work for the pay! I have worked an average of 50+ hours a week since starting; price changes and floor moves are an everyday thing, without much notice to prepare it, get it done, or even get additional people in (usually one day notice). Regional manager has unrealistic expectations and she's rude!

    Floor sets happen about twice a month but there's not enough payroll allotted to complete them, so as a manager you have to work 15 to 20 hours STRAIGHT to complete and still work your shift the next day. Managers quit without notice (cheap management comes with a price: unprofessional and lazy).

    No holiday pay or sick time available, no 401k... Overall, a cheap and disorganized company! Hard to make money when everything costs 10$!

    Advice to ManagementAdvice

    Hire more capable managers; you'll have to pay a little more, but they will last longer

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Horrible, avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Myers, FL
    Current Employee - Sales Associate in Fort Myers, FL

    I have been working at Aéropostale part-time (less than a year)

    Pros

    They give you hours sometimes, but usually only if they really like you.

    Cons

    Their employee discount is hilarious. You get one or two discounts per month, and past that, you get no additional discounts.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Slave Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aéropostale

    Pros

    Hires unqualified teenagers, gives break SOMETIMES

    Cons

    Disorganized, unprofessional, horrible treatment of employees

    Advice to ManagementAdvice

    Create a sense of teamwork

    Doesn't Recommend
    Negative Outlook
  9.  

    Holidays Get Crazy

    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Aéropostale part-time

    Pros

    Co-workers, discounts and the retail experience overall

    Cons

    On-Calls, 3 hour shifts or closing till 3 AM that seem to never end. Also ridiculous expectations from the district leaders for the details and visuals of the store.

  10.  

    Better jobs available elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead Manager in Muncy, PA
    Former Employee - Sales Lead Manager in Muncy, PA

    I worked at Aéropostale part-time (more than a year)

    Pros

    Can work around your class schedule.
    They prefer not to do that though. Overall there aren't many pros for this company.

    Cons

    Management is not compassionate. District managers don't help like they're supposed too. Way to much drama. Don't think that your college education is more important than your part-time job. Schedule you for unreasonable hours with no break. Very hard to move up within the company. They don't give out any raises.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great pay, horrible work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Los Angeles, CA
    Current Employee - Store Manager in Los Angeles, CA

    I have been working at Aéropostale full-time (more than 5 years)

    Pros

    Great pay, people you work with are like your family. Benefits are amazing and you gain a lot of knowledge working for Aero.

    Cons

    Too many tasks company asks of too much and not enough payroll. They work you to the bone and expect so much but payroll is a huge problem. They want you to only focus on the customer but do not give you any extra payroll to fill the sales floor. Absolutely impossible.

    Advice to ManagementAdvice

    Give an extra 4 hours a day in the mornino every morning to fill the sales floor to be able to focus on getting REAL with the customers.

    Recommends
    Positive Outlook
    Approves of CEO

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