AARP Reviews

Updated August 9, 2015
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4.0
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AARP CEO Jo Ann Jenkins
Jo Ann Jenkins
12 Ratings

Pros
  • Work life balance is a real thing here (in 17 reviews)

  • Competitive pay and great benefits (in 11 reviews)

Cons
  • There is never any bad news from senior management (in 6 reviews)

  • Group decision-making stalls/delays objectives - or random high-level decisions don't make sense but must be implemented anyway (in 5 reviews)

More Pros and Cons

65 Employee Reviews

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  1. Tax Aide Assoctiate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer Income Tax Assistance Associate in Washington, DC
    Current Employee - Volunteer Income Tax Assistance Associate in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AARP (More than a year)

    Pros

    Love helping the community, Great way to use my skills with my Accounting Degree. I love to be able to tell clients good news and to save them money.

    Cons

    We had to work long hours so we can get all of our clients complete each week. We could use more volunteers to help it go more smoothly. Equipment and training could be better because our location is the last to receive our laptop.

    Advice to Management

    Would love to have more volunteers at our location, the equipment we get has glitches every year and it has impacted the time it takes to complete our clients returns.


  2. Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good culture, great coworkers and environment

    Cons

    Lack of product development experience


  3. For the most part, great organization!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Fellow in Washington, DC
    Former Intern - Fellow in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AARP as an intern (Less than a year)

    Pros

    Met some great people here who are willing to help with career advice. It was also refreshing to see how everyone was passionate about the advocacy work AARP does. Also, the pay is good (especially for DC).

    Cons

    Not enough work for interns. Extremely bureaucratic. Often difficult to meet with supervisors. Don't expect a job after interning here- it rarely happens.

    Advice to Management

    The organization can seem a little stale. In order to keep it fresh try to create some entry level positions for recent graduates with fresh ideas and outlooks!


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  5. Helpful (4)

    It depends who you work for...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AARP full-time

    Pros

    Work/life balance (depending on your manager), cafe in the building, location.

    Cons

    The whole "telephone" game of communication - C-level tells SVP, SVP tells VPs, VP talks to Director, Director tells Manager, Manager tells Analyst...it slows down the process of actually getting the work done and causes disconnects. The amount of meetings held at AARP is more than I've seen at any previous employer - when are we supposed to actually do the work??

    Advice to Management

    Figure out the re-org...we are coming up on one year and although at the all staff you said it was finalized, it really only was finalized for the C-Levels and the SVPs...maybe some VPs. The rest of us are still waiting and working with old job titles and descriptions.


  6. State Office Professional Staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great pay, great benefits, meaningful work. Staff are very smart, savvy people; volunteers are awesome!

    Cons

    A lot of micromanaging by the National organization so that staff often cannot address the highest priority issues within the state. Frequent "restructuring" and turnover at the national level can be disorienting.

    Advice to Management

    Give the state offices some leeway to create customized programs within the state, especially if the office is consistently performing well on the national priorities. More investment is needed to develop the chapters into effective partner organizations.


  7. Helpful (1)

    Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Washington, DC
    Current Employee - Project Manager in Washington, DC

    I have been working at AARP full-time (More than a year)

    Pros

    Great salary, benefits, workable hours

    Cons

    A lot of internal change


  8. Helpful (2)

    Good benefits, wonderful co-workers, but has lost its way

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Administrator Analyst in Washington, DC
    Former Employee - Systems Administrator Analyst in Washington, DC

    I worked at AARP full-time (More than 10 years)

    Pros

    At the level of the work-team, this is a wonderful place to work. The workers are engaged at that level and are hardworking. The benefits are some of the best I've seen, especially the fact that there's still a pension, which is nearly unheard of these days.

    Cons

    This is an organization that has lost its way. It no longer has a cohesive mission, although it certainly thinks it does. Changes in management at all levels have made little difference to some long-entrenched cultural issues that degrade the excellence of the work and the workplace.


  9. Helpful (1)

    Great organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Advisor/Analyst in Washington, DC
    Former Employee - Research Advisor/Analyst in Washington, DC
    Recommends
    No opinion of CEO

    I worked at AARP (More than a year)

    Pros

    Great work/life balance, fantastic 401k and pension benefits. Highly organized company.

    Cons

    Not enough oversight of directors and/or team leads.


  10. Helpful (2)

    Contract position

    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Neutral Outlook
    No opinion of CEO

    Pros

    Great job, but not every contractor there is so lucky

    Cons

    Huge organization with redundant systems; company just had a major buyout. Still consolidating. Under new management.


  11. Social Media Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Communication and Social Media in Lansing, MI
    Former Intern - Communication and Social Media in Lansing, MI
    Recommends

    I worked at AARP as an intern (Less than a year)

    Pros

    Paid. Freedom to find what works from the group up.

    Cons

    Necessary to be in the office one day a week when the job could easily be done from home. Could use a few more hours a week.

    Advice to Management

    More direction for the program.



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