ACE Group Reviews

Updated August 21, 2015
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ACE Group Chairman & CEO Evan G. Greenberg
Evan G. Greenberg
4 Ratings

Pros
  • There are many talented individuals who are willing to help you learn if you seek them out (in 3 reviews)

  • Competitive salary and great benefits, respectful work atmosphere, professional and thoughtful leadership, customer-focused (in 2 reviews)

Cons
  • There is not one person VP all the way to the CEO that has a clue of how to run an IT organization for a company (in 3 reviews)

  • There is virtually no turnover in this select group but very high turnover in the ranks beneath them (in 2 reviews)

More Pros and Cons

13 Employee Reviews

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  1. Helpful (1)

    ACE CRS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriter in Alpharetta, GA
    Current Employee - Underwriter in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at ACE Group full-time (More than 3 years)

    Pros

    Not much good to say. All the employees are leaving

    Cons

    Management treats employees poorly. Low pay, Unprofessional management, stressful work environment. Everyone there is looking for another job.

    Advice to Management

    Get management training, treat your employees fairly


  2. UNFAIR PRACTICES WITHIN ACE INUSRANCE GROUP ORGANIZATIONS

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance in Philadelphia, PA
    Current Employee - Insurance in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ACE Group (Less than a year)

    Pros

    Managers most polite and cordial

    Cons

    Made several attempts approximately 15 applications without any positive feed backs..ACE responses back to me..not the candidate to fill the position. If you meet all the criteria's and qualifications/ accomplishments why the rejections time and time again. EEOC is not treated applicants FAIRLY..I plan on fighting this to the higher Superiors. As far as the employees already working with ACE they were given the opportunity to be employed.

    Advice to Management

    POOR Management within the organization,.. HR DEPARTMENT MAKES THEIR OWN RULES


  3. Helpful (2)

    AVP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Generally good people throughout the company. Bonus structure was good.

    Cons

    Poor management skills - especially within the Administration department. It is unfortunate since the majority of the company is well run. The SVP operates the department as though it were a military unit. People were afraid to speak when he was around - it was an awful environment.

    Advice to Management

    Do a 360 degree assessment for management to get a true sense of leadership capabilities. This could help ensure employees stay in the company - people don't leave companies, they leave bad management.


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  5. Unimpressed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Collinsville, IL
    Current Employee - Account Representative in Collinsville, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ACE Group (Less than a year)

    Pros

    So far, all I have experienced is leadership leftover from Fireman's Fund. For this reason, I have no pros. I will say, the CEO has stated this company is based on meritocracy but I have yet to see it.

    Cons

    Fireman's Fund Leadership that is poor, inefficient and works with a bully mentality. So far, not so good.

    Advice to Management

    Time to say goodbye to the old regime and bring in some fresh blood. Allow the "front line" employees to have a voice on how to attract and maintain talent. ACE is headed for a fall if things stay as is; this is indicative of the mass exodus of many talented individuals that have been smart enough to find other opportunities.


  6. Helpful (3)

    Not Woman Friendly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Analyst in Philadelphia, PA
    Former Employee - Senior Financial Analyst in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    All the programs for advancement exisit (rotation programs/internships/mentoring). International opportunity. Company culture favors younger employees, interns, etc.

    Cons

    A word of caution for young female professionals: Once you get to a certain level, you have to work 2x as hard as your male peers to get the same recognition. I've worked very hard, got the degrees/certificates/etc, but over the past 5 years I've seen too many frat boys with faux-hawks surpass me in promotions and higher salary for the same or lesser accomplishments & credentials. Pay scale information was once available to employees but now only managers have access. The company takes advantage of female employees and routinely compensate women below their paygrades; taking advantage of the tendency of women not aggressively negotiating salary. Even if you ask for the raise, all the textbook trends prevail; men are promoted on potential and women are denied promotion until after years of proving themselves. Senior management mentions inclusion and diversity along with the ACE Women's Forum, but it is all window dressing. One of the highest-ranking females recently left the company in June 2015, so there really is no representation or mentorship left from women in the "c-suite" unless you count the executive sectetaries. It's a scape-goat to say that the lack of female senior management is because ACE women simply do not "work as hard" or "earn" the role as their male counterparts in this "meritocracy". An inconsistent arguement when women are now world leaders and CEOs of companies many times the size of ACE, and yet somehow women haven't reached these levels at ACE. Move to a company that has a deeper commitment to fair wage practices (hard to find, but they do exist) and transparent promotion and compensation policies. Make sure you are recognized for your efforts!

    Advice to Management

    -Payscale ranges should be visible to ALL employees. -Remove the "meritocracy". This creates competition among employees, yes, but it also cannabalizes talent as employees sabotoge each others' merits and breaks down communication and teamwork. -Make diversity and inclusion part of the corporate business plan. Currently organizations such as the ACE Women's Forum (AWF) run on volunteers and donated funds and treated as a "hobby"; like a book club or social group. The CEO needs to take this more seriously or else there will continue to be a talent bleed as experienced employees leave for better opportunities, work/life balance and inclusive culture. My ratings are from the standpoint of a woman; if you are a young, white, male workaholic, you will move quickly up the ranks.


  7. Professional Associate (Formerly a Financial Intern)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Associate - Underwriter in Philadelphia, PA
    Former Employee - Professional Associate - Underwriter in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ACE Group full-time (Less than a year)

    Pros

    If you like a clear-cut schedule, repetitive tasks and no room to be creative, work here.

    Cons

    No room to be creative. No upward mobility. No ability to feel human. Sitting inside all day.

    Advice to Management

    Empower your employees. Remember they are human beings.


  8. Helpful (2)

    Stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Phila, PA
    Current Employee - Financial Analyst in Phila, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ACE Group full-time (More than 3 years)

    Pros

    Have systems in place to work from home with relative ease. Fantastic Profit Sharing Plan Fabulous 9% 401(k) match

    Cons

    Although everyone has the ability, no one is allowed to work form home. Expected to work and be on call 24/7 Finance and IT hierarchy structure makes little to no sense. This is because ACE is a company that grew through acquisitions, but never made the acquisitions change their systems or financial functions over to centralized departments.

    Advice to Management

    I have worked at ACE for years and have had 5 different managers and Vice Presidents. Stop promoting the inept.


  9. Helpful (6)

    A hamster wheel.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nope in Phila, PA
    Current Employee - Nope in Phila, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at ACE Group full-time (More than 10 years)

    Pros

    I've made a handful of life long friends while working here. I genuinely enjoy what I do and helping people.

    Cons

    No opportunity for advancement. A good ol' boys club. Everyone in a position of authority has worked with each other for at least 15-20 years, so they all protect each other. The general manager is arrogant, pompous and a megalomaniac. He's single-handedly driven some of the best and brightest employees away from this company. He berates employees in such a casual fashion as one might sip coffee and remark about the weather. He has also proven himself to be completely unethical when dealing with clients. Hourly employees bear the brunt of the workload while salaried employees, expected to work a minimum of 50hrs, barely put in 6 hours a day. Also, racist, homophobic, sexist comments are frequent and accepted as "boys being boys" here. And any complaints will be viewed as you being a trouble maker. I fully expect them to see this and figure out who I am, and am prepared for the petty, childish backlash.

    Advice to Management

    Clean. House. Immediately.


  10. Helpful (2)

    Great company, if you are not in IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at ACE Group full-time

    Pros

    Company is profitable. Ummm thats about it

    Cons

    I don't have enough room and time to describe what is wrong with the company. The IT organization is the worst of any company I'v ever worked at. There is not one person VP all the way to the CEO that has a clue of how to run an IT organization for a company. They just spend hundreds of thousands of dollars bringing in outside experts to help them. So much lost talent in IT where the upper mgt never listens. All the mgt just keeps bringing in their friends who are as incompetent as they are. And all the offshore contractors they use....thats for any other day.

    Advice to Management

    Fire every VP up to the global CIO in IT. Bring in leaders who actually know something.


  11. Helpful (1)

    DON'T WORK FOR THIS COMPANY!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at ACE Group full-time

    Pros

    Cannot think of one pro for this organization

    Cons

    They are stuck in the 1980's! Mind set so far behind the times it is amazing they have computers on desks. It is the old boys club and not a team environment. Very disheartening

    Advice to Management

    Get with the times! Get your head out of the sand and realize that your so mentally behind the times in what a work environment should be



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