ACE Group

  www.acegroup.com
  www.acegroup.com

ACE Group Reviews

Updated October 2, 2014
Updated October 2, 2014
37 Reviews
3.3
37 Reviews
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Evan G. Greenberg
8 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    A hamster wheel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nope in Phila, PA
    Current Employee - Nope in Phila, PA

    I have been working at ACE Group full-time (more than 10 years)

    Pros

    I've made a handful of life long friends while working here. I genuinely enjoy what I do and helping people.

    Cons

    No opportunity for advancement. A good ol' boys club. Everyone in a position of authority has worked with each other for at least 15-20 years, so they all protect each other. The general manager is arrogant, pompous and a megalomaniac. He's single-handedly driven some of the best and brightest employees away from this company. He berates employees in such a casual fashion as one might sip coffee and remark about the weather. He has also proven himself to be completely unethical when dealing with clients. Hourly employees bear the brunt of the workload while salaried employees, expected to work a minimum of 50hrs, barely put in 6 hours a day. Also, racist, homophobic, sexist comments are frequent and accepted as "boys being boys" here. And any complaints will be viewed as you being a trouble maker. I fully expect them to see this and figure out who I am, and am prepared for the petty, childish backlash.

    Advice to ManagementAdvice

    Clean. House. Immediately.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great company, if you are not in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACE Group full-time

    Pros

    Company is profitable. Ummm thats about it

    Cons

    I don't have enough room and time to describe what is wrong with the company. The IT organization is the worst of any company I'v ever worked at. There is not one person VP all the way to the CEO that has a clue of how to run an IT organization for a company. They just spend hundreds of thousands of dollars bringing in outside experts to help them. So much lost talent in IT where the upper mgt never listens. All the mgt just keeps bringing in their friends who are as incompetent as they are. And all the offshore contractors they use....thats for any other day.

    Advice to ManagementAdvice

    Fire every VP up to the global CIO in IT. Bring in leaders who actually know something.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    DON'T WORK FOR THIS COMPANY!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ACE Group full-time

    Pros

    Cannot think of one pro for this organization

    Cons

    They are stuck in the 1980's! Mind set so far behind the times it is amazing they have computers on desks. It is the old boys club and not a team environment. Very disheartening

    Advice to ManagementAdvice

    Get with the times! Get your head out of the sand and realize that your so mentally behind the times in what a work environment should be

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Worst corporate culture amongst top tier insurance carriers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Claims Specialist in New York, NY
    Former Employee - Senior Claims Specialist in New York, NY

    I worked at ACE Group full-time (more than an year)

    Pros

    Benefits are currently quite generous but expect changes to come as the ACA and competitive influences persist.

    Cons

    The ACE culture has changed rather radically for the worse in the past 3 years. The company used to value intelligence, independent thought and innovation. It respected the talents of it's employees and promoted on tha basis. The new ACE champions hierarchy, mediocrity and managerial duplicity. Example, ACE was recently sanctioned for using an employee unconnected to a case to approach the plaintiffs in order to communicate in their native langauge even after the Judge had cautioned them to refrain from such activities. Just google it. This companies management lives along the grey line and sooner or later this will infect the entire organization.

    Advice to ManagementAdvice

    There are no receptive ears at ACE.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Great place to work if red tape and nepotism are your cup of tea.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ACE Group full-time (more than an year)

    Pros

    Heavily invests in educating UWs on the company's product offerings.

    Cons

    Low pay. Too much red tape and nepotism. Expectations can easily become inconsistent with the compensation and the title. Management makes promises they cannot keep.

    Advice to ManagementAdvice

    Become more progressive in implementing a meritocracy. Transition away from using politics and nepotism to promote internally.

    Doesn't Recommend
    Positive Outlook
  7.  

    Very bad, they do not show any interest in grooming their own pool of talent within the company (Singapore).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Telemarketer
    Current Employee - Telemarketer

    I have been working at ACE Group

    Pros

    Hip and fun! They have very interesting D&D and their team building session (usually Bowling within Telemarketing Department once per year) is generally very well organised & fun. Although they have listed office dress code, most wear very casual dress/clothings throughout the weekdays.

    Cons

    Poor remuneration/salary scheme, commission is very pathetic... Telemarketers (in Singapore branch) generally are very poorly paid and they are not entitled for performance & year-end bonus.

    Communciations between departments are generally bad and there is no sense of unity. Everyone wants to have a say in the company but they are almost avoiding responsibility when questioned.

    They keep hiring new staff but they do not care to groom talented individuals from the bottom.

    Last but not least, the work load is very punishing.

    Advice to ManagementAdvice

    Please reward all Corporate Sales Agent & Telemarketers handsomely or else company will lose talented sales person to other rival companies. Do hire QC people who are certified with insurance certificates and who are experienced in sales to ensure fair evaluations of each call. There should be a proper channel opened so that telemarketers are encouraged to give feedbacks.

    Managements shall always apply the five basic principles from Sun Sze (Art of War): Mission, Method, Leadership, Terrain & Climate to handle staffs and businesses alike.

    Doesn't Recommend
    No opinion of CEO

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