ACE Group

  www.acegroup.com
  www.acegroup.com

ACE Group Reviews

Updated October 20, 2014
Updated October 20, 2014
37 Reviews
3.3
37 Reviews
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Evan G. Greenberg
8 Ratings

6 Employee Reviews Back to all reviews

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  1.  

    Was there 15 years , last three were bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Underwriting in Chicago, IL
    Former Employee - Senior Underwriting in Chicago, IL

    I worked at ACE Group full-time (more than 10 years)

    Pros

    Decent benefits, nice co-workers, good 401 program

    Cons

    turning into another aig. Numbers drive everything including class selection.

    Advice to ManagementAdvice

    Don't be so greedy. Consider writing more classes rather than just stay with what you consider the most profitable. It better to have a wider moot of profitable customers than just a narrow column.

    Doesn't Recommend
    Negative Outlook
  2.  

    Clueless Technology Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Manager in Philadelphia, PA
    Current Employee - Technology Manager in Philadelphia, PA

    I have been working at ACE Group full-time (more than 10 years)

    Pros

    A challenging and financially rewarding place to work. If you are aggressive and deliver results you will move up. The 401k plan is outstanding for employees that have been around since 2006, but very average for newer hires.

    Cons

    This review pertains specifically to the IT organization. The Leadership consists of an absolutely clueless group of dinosaurs who have no business guiding a major F500 organization's Technical Vision. Many of them have no background in Technology, so not only are they not respected by the people that work for them, but the decisions they make have horrendous consequences for the organization. Case in point... In response to the Great Recession, the organization decided to outsource development jobs to reduce development costs. The result has been paralytic. The simplest of projects take 2-3 times longer and cost more than they did before. The vendors they selected can't deliver developers, so they are forced to go on the market to find the priciest consultants available. Result: more expense.. More stakeholder dissatisfaction... Longer development timelines.
    Second... To reduce operating costs, they decided to go to an open office concept. Their idea of open office is to not have assigned seats.. In a floor with only available seating for 80% of the staff. The result .. As you may imagine is chaos. Result: staff working from home, longer timelines, stakeholder dissatisfaction.

    Is it any wonder that staff are unhappy and the Business Stakeholders view IT as the place where projects go to die?

    It's never a good sign when the CIO doesn't even know how to create a PowerPoint presentation. I'll maintain his COBOL skills are of little use in 2014, if he can't relate with his staff nor understand the devastating consequences of the choices he's made for the organization are.

    Advice to ManagementAdvice

    Evan... It's time to view technology as a business differentiator and not as an operating expense. You can't be happy with the state of Technology at ACE. Get rid of Technical Leadership that have absolutely no clue how to run an IT Organization. Trim the fat.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    It's a commercial insurance company - So they don't care about marketing, which makes sense.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Associate in Philadelphia, PA
    Former Employee - Marketing Associate in Philadelphia, PA

    I worked at ACE Group full-time (more than 3 years)

    Pros

    Free coffee
    I think it is actually a decent place to work if you are in claims or have some other actual insurance related type position.

    Cons

    Marketing communications here is a sad place to be. No real growth opportunity. I think it is actually a decent place to work if you are in claims or have some other actual insurance related type position. For marketing communications, not so much. They don't spend much or care too much about marketing, and what they do spend seems to be waisted on unnecessary events that have no ROI tracking. It's old school marketing the whole way and there isn't much actual marketing going on at that. PR (one person) and events. The rest is just sales support.

    Advice to ManagementAdvice

    If you are part of management I'm sure it's not a bad place to be. Keep on keeping on I guess.

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    Not particularly interesting or great career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at ACE Group

    Pros

    The job provided for a reasonably nice environment- nice people, okay pay. Hours were also very reasonable, especially for New York.

    Cons

    Very little professional development, little opportunity for advancement, very little vision from management. Unsurprisingly, there is hiigh turnover among most positions.

    Advice to ManagementAdvice

    See cons: work on professional development, community building, career advancement opportunities, try to craft a clearer vision statement, professionalize risk management.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Don't bother

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst in Stamford, CT
    Current Employee - Business Analyst in Stamford, CT

    I have been working at ACE Group

    Pros

    Location and opportunity to advance career. There are a few talented people there but the rest are too busy playing politics to do anything worthwhile.

    Cons

    Politics, so much in fighting between groups

    Advice to ManagementAdvice

    Treat ALL employees equally, not just the ones willing to...

    Doesn't Recommend
  7.  

    It's about who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Singapore (Singapore)
    Former Employee - Anonymous Employee in Singapore (Singapore)

    I worked at ACE Group full-time (more than an year)

    Pros

    I enjoyed working for my boss, working with my team and my peers.

    Cons

    The global focus on the numbers is unrelenting. It is driven from the top down and the only thing that matters. This singular focus comes at the cost of other health factors of the business with lip service paid to culture and values. If you're connected to the right people you're safe regardless of your behaviour. Strategic HR is not visible, nor an advocate for employees.

    Advice to ManagementAdvice

    Get feedback from your staff and be prepared to act on it regardless of who knows who.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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