ACS International

  www.acs-intl.com
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ACS International Reviews

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2.6 24 reviews

57% Approve of the CEO

ACS International CEO and CTO Milan S. Patel

Milan S. Patel

(7 ratings)

24% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It is a good work experience

    Anonymous Employee (Current Employee) Houston, TX

    ProsIt provides good pay. Good benefits and nice people.

    ConsThe hours and the time off.

    Advice to Senior ManagementLearn the basics of the job.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Not a great place to work

    Vice President (Former Employee)

    ProsHigh Pay. Health benefits were competent when compared to others in the industry. Retirement benefits were weak. The key factor in working for ACS is to come in with a contract.

    ConsPoor working conditions. Very little opportunity for growth or advancing your knowledge regarding industry and technical issues. Very much a "good old boys club".

    Advice to Senior ManagementThe company needs to focus on getting a more informed and engaged work force. ACS makes it very difficult to accomplish goals.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    This job is so repetitive I felt like I was working on an assembly line

    Customer Care Agent (Former Employee) Cary, NC

    ProsTraining is the best part of the job. It was like going to comedy relief everyday while methods were highly effective for learning also. With the large group of employees, you were bound to find a small group that you could really 'click' with which made the job more tolerable. Managers are also in the same boat with the lower level employees so many are able to relate to challenges and can be helpful. EEO employer.

    ConsThe shifts are scheduled at odd hours which can pose some difficulty for parents. The work is repetitive, some areas are congested and dirty, and some of the managers are uneducated and present themselves as such. EEO employer.

    Advice to Senior ManagementFor those managers who disrespect employees with disparaging remarks, try something different, try kindness. You'd be surprised with how it makes you feel at the end of the week and the improved performance of your unit.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not a great place for me

    Systems Administrator (Current Employee) Atlanta, GA

    ProsBenifits are not bad and people are easily approchable

    ConsNo proper communication from Senior mgmt.
    Always surprises.
    No information sharing

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Short-lived

    Customer Care Assistant (Former Employee)

    ProsThe company is financially strong and has a bright future

    ConsThe rewards don't translate to competitive pay or advancement opportunity.

    Advice to Senior ManagementBecome more involved in the upside triangle support system that's touted as critically important.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    fun place to work, very low pay.

    Advisor (Current Employee)

    ProsFun helping customers with problems.

    ConsVery low pay, too much control.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Poor Training

    Financial Aid Officer (Current Employee) Tempe, AZ

    ProsAdvancement Possibilities within the company.

    Consquick to discharge for various reasons.

    Advice to Senior ManagementBetter training program

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Stable ...but at the prices of your values?

    Anonymous Employee (Former Employee) Torrance, CA

    ProsGreat people to work with
    Stable ...doing well financially

    ConsNo work/life balance
    Lack of understanding of technology

    Advice to Senior ManagementStop micromanaging - set the vision, measure results

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