ADP Reviews

Updated June 20, 2015
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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
59 Ratings

Pros
  • Good work life balance if you are in the right department (in 155 reviews)

  • Allowed to work from home in poor weather - albiet - depending on your manager - some frowned upon the decision of working at home (in 58 reviews)

Cons
  • Work life balance is a challenge at times (in 50 reviews)

  • Lack of communication from upper management (in 42 reviews)

More Pros and Cons

174 Employee Reviews

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  1. MARSDM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MARSDM in Overland Park, KS
    Former Employee - MARSDM in Overland Park, KS

    I worked at ADP full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The ability to work with the payroll sales people. That was a way to leverage your success.

    Cons

    Selling the 401k is more consultative and there are a lot of moving parts so the one call close didn't work for the big accounts.

    Advice to Management

    Stop with the cheesy sales tactics. Come up with something original.


  2. Helpful (2)

    Great sales training but they don't care about you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Accounts District Manager
    Former Employee - Major Accounts District Manager

    I worked at ADP full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great place to learn. Training is great, you will have some great tools for your career.

    Cons

    They truly don't care about their employees. They only care about the #'s. When they made some changes in quotas and comp, they had a company -wide call and said we are prepared to lose 20% of our staff over this. Basically we don't care if you like it or not.

    Advice to Management

    Start to show more compassion for your employees, allow sales to build relationships with clients and don't look down upon building relationships. There should be a residual for clients who renew.


  3. Helpful (2)

    Director

    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Florham Park, NJ
    Former Employee - Anonymous Employee in Florham Park, NJ

    I worked at ADP

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I cannot come up with one pro.

    Cons

    The company tends to promote and retain employees based on age and gender

    Advice to Management

    Management must stop discriminating against seasoned employees in order to reduce headcount and in addition, to enhance their yearly bonuses


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    SPS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPS in Salt Lake City, UT
    Former Employee - SPS in Salt Lake City, UT

    I worked at ADP full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fun job, always busy, great people to work with. Management would sometimes bring in dinner when working into the night for long shifts. Team members tried to be there for one another.

    Cons

    No expectations outlined for new hires. Very little training on changed practices. Management style was unhealthy and unsupportive; sometimes completely absent. When they were around they micromanaged everything yet specific expectations were never outlined. Training was never available and the senior support was 1:30. Layoffs occurred on regular basis and employee moral was always low. I was laid off with many of my co-workers. There is NO work life balance with this company. Days are usually 12+ hours.

    Advice to Management

    No advise could solve the mess that has been made at that company.


  6. Helpful (1)

    No Direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sale Professional in Boise, ID
    Former Employee - Sale Professional in Boise, ID

    I worked at ADP full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Pretty good work environment / freedom

    Cons

    Low Pay, High pressure to sell, quotas set unrealistic, no perks or extras, management clueless

    Advice to Management

    Get your act together in terms of company direction, management training growth and quota targets. Also, if you want qualified people you need to up the pay and bebefits.


  7. Helpful (2)

    a human capital management company with bad managers

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Major Account Recruiter
    Former Employee - Major Account Recruiter

    I worked at ADP

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work from home. Good for entry level and mid-level talent.

    Cons

    Bad management style that is counter productive. Management lying to not accept responsibility for their mistakes. Lack of respect and professionalism. Manager not standing behind employees and cowering from situations instead of resolving the problems. No work/life balance.

    I accepted a job with a great manager. The week I accepted, the manager stepped down. The manager who came in, immediately pushed to meet numbers sometimes four times per day. Do you want to have your team tell you what they are doing or do you want them to get the job done? She was never responsive with serious issues until after they were resolved. So many reports were required that it took over four hours to complete each week, on top of the 12 hours per day that was an implied requirement. I won a contest for a very expensive prize that I never received that I worked well over 12 hours . After I left, I emailed her and asked when I would receive what I had earned. Shocker... She never responded. Oh, I was also asked to take a pay cut of over $20k to be a permanent employee. For such a large employer, the benefits are more expensive with less benefit than you can buy individually. During my time there, I found out that others were getting over $25k increases so everyone made the same, not taking into account experience, success, motivation to get the job done, or abilities. I was the fourth the leave the group in two weeks.

    Advice to Management

    Don't focus on and overly manage on numbers. Employees will produce more when they are not being constantly harassed and will, statistically produce more than your overly optimistic number. Respond to and work with your team to resolve issues. Focus on internal equity and apply compensation based on experience, tenure, and other tangible factors so you do not lose good employees. Give what you promise and be honest. Instead of focusing on the numbers, focus on how you can help your team to be successful. Don't complain that your job is so bad.


  8. Helpful (2)

    Seventeen years for what?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Developer III in Bedford, TX
    Former Employee - Training Developer III in Bedford, TX

    I worked at ADP

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits. Good pay scale, along with a wage review EVERY YEAR.
    Great employee camaraderie!

    Cons

    Corporate split, ADP sold the automotive division I was in.
    The new automotive div. has a new company name
    They pretty much cut any one with seniority and replaced those jobs with young new staff with lower wages. Really a dirty deal.

    Advice to Management

    You get what you pay for. Unfortunately there is no one left that knows anything about the clients and their business practices. Pretty much managed by a lot of mediocre programmers.


  9. Incompetent Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at ADP

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Moving ADP's office to Pasadena, CA to give the false impression that ADP uses modern technologies.

    Cons

    The senior management (VPs and Directors) are incompetent and rely on weaseling and their cronies to talk around their incompetence. Employee satisfaction rating from company's survey gets worse each year.


  10. ESR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Great pay, good hours, gym onsite, cafeteria onsite.

    Cons

    must know people to grow


  11. Sexual Harrassment Nightmare thanks to John Ayala

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Florham Park, NJ
    Former Employee - Team Lead in Florham Park, NJ

    I worked at ADP full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Opportunity to grow within a highly awarded and recognized company. Fair salary, benefits, and bonus opportunity. Lots of connections within the company to move from one department to another.

    Cons

    Serious Sexual misconduct among upper management, Lacking in management professionalism.

    I worked at ADP
    Doesn't Recommend
    Negative Outlook

    Pros

    Work/life balance, if you like working on your own

    Cons

    No field training, no support from upper management, all they care about is numbers. No Team work. Everyone fighting for same accounts. You spend fighting over same accounts more than actually working.

    Advice to Management

    John Ayala is a wreckless endangerment to female employees. If you don't play, you won't stay. I wanted a job, not an escapade with my married boss. You are an animal John Ayala.



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