ADP

  jobs.adp.com
  jobs.adp.com

ADP Reviews

Updated December 17, 2014
Updated December 17, 2014
1,978 Reviews
3.5
1,978 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
828 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 155 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 58 reviews)


Cons
  • What your work/life balance looks like depends on the position held within the company (in 50 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 42 reviews)

More Highlights

272 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    The promotion that set my career back by 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Charlotte, NC
    Former Employee - Sales Executive in Charlotte, NC

    I worked at ADP full-time (less than an year)

    Pros

    Fortune 500, industry leader, highly competitive interview process, high quality of people, usually

    Cons

    It's their way or the blackball. Told repeatedly that my management style was exactly what the sales division needs. Developed a sales team, used my "cutting-edge" approach, took a slow start with average results before my team started to trust me, adapt my style, and success followed. 3 weeks later I was asked to resign for "refusing to be an ADP team player. You do NOT want to be a part of this clone factory!

    Advice to ManagementAdvice

    Wake up. You're clinging to mgmt styles that worked in a strong market in the 80s, but you refuse to adapt to industry changes and you deserve to fail.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Beware of team layoffs en mass in acquisitions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY

    I worked at ADP full-time (more than 5 years)

    Pros

    The company manages based on the bottom line for profits which is good for stock holders, No one can fault them for managing for making profits

    Cons

    If you are employed by a company that is acquired by ADP, be conscious of the fact that your position (or entire department) may be at risk, as a duplication of another department within the corporation. One day (without notice) each person on your team may be called in to a conference room and told: "Your position has been eliminated", you are eligible for rehire, but that rarely happens. Good bye!. Hopefully you will be offered a severance package, and some assistance from a third party company with resume and job placement services as well.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at ADP

    Pros

    Incentives people office support and networking

    Cons

    Turnover management product service issues with clients over promising

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Underwhelmed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SBS District Manager in Phoenix, AZ
    Former Employee - SBS District Manager in Phoenix, AZ

    I worked at ADP full-time (less than an year)

    Pros

    There is freedom in the role being that it is outside sales, with the exception of the mandatory weekly meetings and/or call blocks. If surrounded by the right group of people and right leadership, working at ADP can be incredibly fruitful and lucrative.

    Cons

    The office has very little support, loyalty, and most importantly, culture. Among the Small Business Division, there are a couple SEs that really know what they're doing, but ultimately, being placed with one of them is all up to chance.

    Advice to ManagementAdvice

    Recognize the leaders you have that are willing to fight for their team and start promoting them to improve the retention rate and office culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    No work/life balance, extremely long hours, no structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Good benefits, fair pay (but not excellent), nice coworkers

    Cons

    Long hours, limited career growth potential, poor training/support, lack of structure

    Advice to ManagementAdvice

    Listen to employee feedback, listen to client feedback, fully weigh impact of decisions/changes before implementing them

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Mixed feelings about ADP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Support Specialist in Florham Park, NJ
    Current Employee - Client Support Specialist in Florham Park, NJ

    I have been working at ADP full-time (more than 3 years)

    Pros

    ADP is a great company to have on your resume. The benefits are great, especially the amount of time off that is provided.

    Cons

    In my department there is very little room for advancement. It is also not re-assuring that all jobs for postings for my department are outsourced to El Paso, TX or the Philippines.

    Advice to ManagementAdvice

    Get your act together and get rid of internal politics. Listening to the associate survey would also benefit us. I haven't see anything done internally as a result of the survey for the past 3 years.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Innovation Lab is failing and Silicon Alley is aware. On my!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in New York, NY
    Current Employee - Developer in New York, NY

    I have been working at ADP full-time (less than an year)

    Pros

    Super smart people
    AMAZING benefits
    Salary is awesome. There is no way other companies can event compete on this level (note: start your negotiations on the HIGH end, you'll most likely get it)
    Office in convenient Chelsea neighborhood (near F train, short distance from Union Square 4,5,6,N,R trains
    Office plans are to fix up 4th and 5th floors and add a rooftop deck which is supposed to include BBQ grills, wi-fi, a bar.
    There are titles, but loose roles/responsibilities so you can create your own role (if you're given senior management support)
    Making a grand effort to scale Agile Scrum

    Cons

    Bullying in meetings
    On manager level, serious clashes between long time "ADPers" and newbie hires who don't understand the culture
    Technical Managers hiring ex-colleagues at former to replace ADP employees
    Hiring smart people with Agile experience but middle managers have NO EXPERIENCE with Agile and feel threatened to loosen up control and let the development teams self-manage
    In the last 5 months, a number of people started to leave
    No clearly defined roles
    Teams are expected to coordinate with 5 other Scrum teams, all in offices in different locations
    Roughly 12 UX Designers have nothing to do all day because the project they were hired to work on lost support from senior management. Some of these folks support families.
    Human Resources in this office is way outnumbered by the growing low morale and bullying. Its so sad to see. hope she gets some help from NJ office.
    **I realize that my review is the opposite of the majority of positive ADP reviews. i invite you to go to LinkedIn, type in "ADP", set the filter for NYC office, see your common connections and start asking questions. You'll get the real story. It's that simple.

    Advice to ManagementAdvice

    Honestly question if Agile is the correct method for your projects. There are some really great people in this office who have good intentions, unfortunately they are managed by bullys.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    SBS San Diego is a zoo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS Senior District Manager in San Diego, CA
    Current Employee - SBS Senior District Manager in San Diego, CA

    I have been working at ADP full-time

    Pros

    work/life balance is great once you have proven yourself.
    incentive trips are really amazing

    Cons

    your opportunity is not protected and your biggest competition are the people sitting next to you, not other payroll companies.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Small business sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SBS District Manager
    Former Employee - SBS District Manager

    I worked at ADP full-time

    Pros

    Great benefits and salary for an entry level job

    Cons

    Sales cycle is a little shady

    Advice to ManagementAdvice

    Worry about product knowledge before pushing reps into the field before they are ready

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    New leadership a refreshing change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at ADP full-time (more than 8 years)

    Pros

    New CEO brings a progressive approach to the company with a focus on achieving high-performance through diversity, teamwork and restored respect for the Associates.

    Cons

    Culture under new CEO will take time to change. Associates and mid-management still focused on individual agendas to the detriment on the company, other business units and associates. Mid-management parochial and highly resistant to change.

    Advice to ManagementAdvice

    Continue on path of new leadership team.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

Work at ADP? Share Your Experiences

ADP

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.