ADP
3.4 of 5 1,646 reviews
www.adp.com Barcelona, Spain 5000+ Employees

ADP Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.4 1,644 reviews

                             

91% Approve of the CEO

ADP CEO Carlos A. Rodriguez

Carlos A. Rodriguez

(648 ratings)

69% of employees recommend this company to a friend
227 Employee Reviews Back to all reviews
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    Great job if you don't have a life outside of work.

    Payroll Specialist (Current Employee)

    ProsPay is decent, office is clean and you are provided with all the tools needed for the job, benefits start upon hire. I enjoy how close I've gotten with my co workers, your team becomes like a family.

    ConsOkay so I've got a lot of problems with ADP. First of all the management is ridiculous, it's so political you seriously have to be in your management's clique in order to be treated like a human being. They micromanage EVERY little thing you do. I'm talking timing breaks, checking your browsing history, and treating you like you are a 5 year old child. I've complained to directors and HR about the management and have gotten no where. The company hires you on and throws a thousand training classes at you for onboarding with a near impossible deadline to actually retain information, then expect you to just be perfect and figure it out. God forbid you make a mistake because let me tell you it will go all the way up to senior management and end with your job being threatened in a 1 on 1 meeting. The schedule is ludicrous you never know how long you will be at work, It could be 8 hours, it could be 16. I have stayed the night in the office before because by the time we were done it was 4 in the morning and needed to start work again at 6am. If you have animals, or children you can bet they won't see you anymore. Everything is about stats and client surveys, when the client isn't happy instead of talking to employees and finding out why things aren't working and why we aren't productive they just shame you for not being up to standards and ride you until you finally do what they want. You sign your life away to this company and they could give a rats behind whether you succeed or quit. I was promised complete support in being promoted and promised to be allowed the time to take necessary classes and tests to get to that point. Everytime I have applied to take my FPC exam and paid the 400 dollars to enroll, time comes for me to leave my desk at 4pm for the study group and I'm told no because there is work to be done. I feel like I'm walking on egg shells all day long, you never know who you are going to make mad next. I have NEVER in my life seen so many adults crying on the job! I mean people literally are so stressed out they sit at their desks and cry like babies. How is that okay?! If you like to be treated like garbage, overworked, threatened, and micromanaged for a somewhat decent salary of 40-70k a year then this is the place for you!

    Advice to Senior ManagementWe are humans people, please understand we have children at home waiting for us. We have dogs that haven't gone to the bathroom since 6am. Everyone tries so hard to make things run smoothly and we receive to gratitude what so ever. management NEEDS to be figured out with this company.

    – I'm not optimistic about the outlook for this company

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    Fall from greatness

    Major Accounts District Manager (Former Employee)

    ProsBest sales training, period. Good benefits (used to be great) and great earning potential if you can overcome service and product shortfalls and don't fall victim to arbitrary quota and territory changes.

    Consfor many years, this was a great place to have a career. However under funded service and implementations on products rolled out too soon killed market credibility and removed the passion and belief for those with a conscience that were trying to sell it.

    Advice to Senior ManagementYou wanted to change the face of the sales force to lower your cost of acquisition rather than invest in satisfying clients and increasing demand. Congrats- you succeeded!

    No, I would not recommend this company to a friend

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    Project Manager

    Project Manager II (Current Employee)
    Newtown, PA

    ProsWork from home, stable employer.

    ConsPoor work-life balance, growth opportunities are non-existent (the best way to get more pay and get ahead is to leave and then come back in). Annual bonus is awarded based on division and individual performance - don't expect much.

    Advice to Senior ManagementThe recent push and removal of "middle-management" was poorly orchestrated and has decreased morale and increased the turnover. Two months ago I would have recommended ADP, now I would not.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    I had a bad experience not because of ADP but because I disliked sales.

    SBS District Manager (Current Employee)
    Fort Washington, PA

    ProsYou can qualify for trips when you hit certain numbers. As you build your business the % of commission increases. It is also a fast paced environment that is never boring.

    ConsI disliked the boiler room atmosphere and the hard sell. We would try to convince business owners to use our service when they didn't need it just so we could hit our numbers. Their mentality is throw as much stuff against the wall and see what sticks.

    Advice to Senior ManagementDon't micromanage your sales reps. Also come up with a strategic plan, going door to door because 'every business' needs payroll is not an efficient strategy.

    No, I would not recommend this company to a friend

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    educational

    Anonymous Employee (Former Employee)

    Proscompensation and education. they make certain you are educated, although they have been getting away from their training values. making a lot of things "self" learn

    Conslowsy managers....but 1/2 have left the dept since last year. typicaloffice politics. not what you know but who you know

    Yes, I would recommend this company to a friend

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    Brain Washed

    Manager (Former Employee)
    Detroit, MI

    ProsThe people are great and help make the job bearable

    ConsLeadership is full of favoritism and nepotism and out of control. Job expectations are unreasonable! All roles in this company take years to master. There is no value for knowledge, skill level or tenure.

    Advice to Senior ManagementIncrease your employee appreciation and encourage family time! Your staff works around the clock, every holiday, productivity goals are ridiculous and the stress and pressure will ruin them. Stop outsourcing all of your US jobs and create them state side!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Empty promises

    District Manager (Current Employee)

    ProsGreat awards and trips if that's what motivates you. They go out for drinks regularly. Mostly Millennial's who like to party hard, so fun for those who enjoy that.

    ConsPromised expenses and vacation time were removed. Turn over is really high. Sales folks are stressed from the work load. You are micromanaged. Told can work from home several days a week, and now told have to be in the office everyday, even though have a pipeline 7 times over quota within 4 months.

    Advice to Senior ManagementDon't over promise and then not give. It's better to have integrity.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    OK

    Account Executive (Former Employee)
    Allentown, PA

    ProsIt is a job and if you need one, are somewhat competent you can do well. All you have to do is show up on time and make phone calls. They provide adequate training that enables you to get the job done.

    ConsIt's can be a depressing place to work because of the Morale. Although things are done to help promote morale they need to do a better job. Honestly it's a simple fix..

    Problem: The team that I worked on had horrible morale as did others in our department.

    Reason: The reason for this was because they had the entire department on one floor. The problem is that we sold the same product but the other teams obtained their leads in a different way.

    Problem: You are doing the same job as someone else, but the other person has a competitive advantage. Has the same comp plan as you. Thus, makes more money than you, And you work harder. To pour salt on the wound their wins/goals achieved are celebrated the same as yours.

    Advice to Senior ManagementSeparate the teams. ie have them on different floors. I don't care if I have to work harder than someone. I just don't want to be reminded daily, that we do the same thing and deals are handed to them on a silver platter. Thus, they are making more money than me. AND Hearing them BRAG ABOUT IT.

    Seriously, if I have to hunt for my deals and close them vs. someone who does not have to hunt for them. They just have to close them, who do you think is going to have more sales?.... More specifically, We are talking about inside salespeople making a living calling current customers and offering new products vs. inside salespeople making a living having outside salespeople giving them leads, which how the teams were grouped.

    No, I would not recommend this company to a friend

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    Under compensated with poor management who were relationship managers and never hunters

    District Manager- SBS Outside Sales (Current Employee)
    Jersey City, NJ

    ProsGreat Training great place to learn and get tough skin and build connections and a network

    ConsPoor leadership with many leaders who never hunted for accounts and were always in relationship management roles and cannot coach sales reps.... How can you teach if you've never done ?

    Advice to Senior ManagementHave relationship managers manage those type of "sales" people and have hunters manage hunters

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Not all what it was cracked up to be

    Payroll Tax Representative (Former Employee)
    Alpharetta, GA

    ProsOnsite restaurant
    Onsite ATM
    Lake in the back of the building
    Lots of eating socials

    ConsThe team I was on showed favoritism
    Everything was manual
    Team Lead acted as manager vs manager

    Advice to Senior ManagementNone

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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