ADT Security Services Reviews

Updated March 9, 2015
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5.0
54 Reviews
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ADT Security Services CEO Naren Gursahaney
Naren Gursahaney
272 Ratings

54 Employee Reviews

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  1. Great atmosphere and directly helping customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Technology Innovation in Boca Raton, FL
    Former Intern - Technology Innovation in Boca Raton, FL

    I worked at ADT Security Services as an intern

    Pros

    Communication, environment, location, community, leadership

    Cons

    Stale, tools, equipment, clunky pay periods

    Advice to ManagementAdvice

    more technical innovation

    Recommends
    Positive Outlook
    Approves of CEO
  2. Intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADT Security Services

    Pros

    Awesome hands on experience, Great work culture!

    Cons

    Not much to do in Boca

  3. Terrific company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Phoenix, AZ
    Former Employee - Operations in Phoenix, AZ

    I worked at ADT Security Services

    Pros

    Work life balance and hours

    Cons

    You have to work nights

    Advice to ManagementAdvice

    Recognition

    Recommends
    Neutral Outlook
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  5. Business Analyst Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Boca Raton, FL
    Current Employee - Business Analyst in Boca Raton, FL

    I have been working at ADT Security Services

    Pros

    Benefits, location where headquarters is, friendly interns and employees, completive workload, need to multitask.

    Cons

    Need to ask for help on your own, some people are not willing to help.

    Recommends
    Positive Outlook
    Approves of CEO
  6. I love ADT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emergency Dispatch Operator in Jacksonville, FL
    Current Employee - Emergency Dispatch Operator in Jacksonville, FL

    I have been working at ADT Security Services full-time (less than a year)

    Pros

    Great pay
    The training is one of the highlights. It's amazing. Treats employees fairly and with respect
    They make all of the rules clear
    Easy to move up in the company
    Way too many things to name

    Cons

    All the cons are no different than any other job
    The hours are long, but they have part time.
    Boring/Repetitive work
    A lot of the customers are rude

    Advice to ManagementAdvice

    Stay amazing

    Recommends
    Positive Outlook
  7. Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADT Security Services

    Pros

    great CEO, great CIO, great CMO

    Cons

    Need more results focused culture

    Recommends
    Positive Outlook
  8. ADT Security Services-Emergency Dispatch Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emergency Dispatch Operator in Knoxville, TN
    Current Employee - Emergency Dispatch Operator in Knoxville, TN

    I have been working at ADT Security Services full-time (less than a year)

    Pros

    Compensation
    Time off accumulation
    Benefits are wonderful
    Paid each week
    Cafeteria in office and media rooms to use on breaks

    Cons

    Others say it is boring or not enough pay, I think it is great for monitoring

    Recommends
    Positive Outlook
    Approves of CEO
  9. Ive basically only done customer service and cashier positions, but all open to new things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADT Security Services

    Pros

    I just personally love cleaning , I'm very neat person , its second nature to me because I grow up in a home where leaning came first .

    Cons

    None that I can really think of.

    Advice to ManagementAdvice

    None at the moment, but im sure ill have some soon.

    Recommends
    Positive Outlook
  10. 2 people found this helpful

    Be aware sales representatives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residential Sales Representative in Melbourne, FL
    Current Employee - Residential Sales Representative in Melbourne, FL

    I have been working at ADT Security Services

    Pros

    Huge commission if customers buy top of the line and have good credit.
    Great exercise from door to door and dog chases.

    Cons

    Just because you make a deal doesn't equate to a great paycheck. You may make $0 to $305 depending on what you give the customer.
    You get paid on install and not that week either. You have to wait 2 weeks after install to get paid.
    No base salary, wouldn't be bad if the commission was a set amount.
    Be prepared for 70+ hour work weeks. With 30 hours toward driving and prep talks.

    Advice to ManagementAdvice

    Stop the time waisting motivational talks every day.
    Start knocking earlier.
    Create more detailed training.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Great sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADT Security Services

    Pros

    Freedom of schedule, co-workers, training and products.

    Cons

    Sales was commission only pay and leads were terrible at times.

    Advice to ManagementAdvice

    Management was really helpful. No complaints with them. The setup was if you succeed they succeed. So training, availability and help were always there.

    Recommends
    Positive Outlook
    Approves of CEO

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