AIG Reviews

Updated August 29, 2015
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2.0
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AIG CEO Peter Hancock
Peter Hancock
28 Ratings

Pros
  • There is a great potential for work-life balance as long as you work out an agreement with your manager (in 53 reviews)

  • Work-From-Home option given (if needed) (in 30 reviews)

Cons
  • Work life balance: It's slowly getting better (in 15 reviews)

  • Senior management doesn't care too much about their subordinates (in 30 reviews)

More Pros and Cons

223 Employee Reviews

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  1. Steer Clear

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    Decent benefits package for insurance coverage and number of vacation days.

    Cons

    Forced performance ranking. There is a rigid quota system that determines how employees are ranked. As a result, some employees get trapped in the lower tiers even if they're doing their jobs adequately. Good efforts are de-emphasized and weaknesses accentuated at review time in order to justify a low rating and meet the quota. Once a person gets a low ranking, it's almost impossible to rise above it the next year. The system is inherently unfair.

    Advice to Management

    Read the human resources literature on forced ranking. Then drop a system that most management experts decry as inherently flawed. While you're at it, replace the head of human resources, who has been quoted in the press as being a firm believer in this egregious practice.


  2. DO NOT WORK IN NYC HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time (More than a year)

    Pros

    Some of my coworkers were cool people. The facilities are nice and I like the area of the Water Street Office. They also have a cafeteria that was good in a pinch. pretty good pay and bonus. They also are flexible, allowing you to work from home when needed.

    Cons

    I worked in global HR in the water street location. I went through 2 or three restructurings and I was only there a year and a half. I had 3 different managers and completely no direction. They are not organized and the place overall is just miserable. It's not one of those places where you love to come to work. In HR there is no effort to keep their employees happy and upper management all hate the global head which trickles down to everyone else. HR is very political and it's really hard to change positions without having someone's ear on the recruiting team. The structure is extremely hierarchal and literally everyone is making up their daily duties as they go. No one quite knows what to do and it was probably one of the worst jobs I've ever had. Not to mention my manager was a complete nut, very inappropriate and in the end downright nasty. If you are thinking of taking a job in the HR department please think twice. Don't go through the bs I went through, just don't do it.

    Advice to Management

    Invest in training your back office managers on how to manage. Change the Global Head and it should trickle down the hierarchy. Remember a happy workplace is a successful and profitable workplace.


  3. Mixed Experience

    Current Employee - Anonymous Employee in Devon, PA
    Current Employee - Anonymous Employee in Devon, PA

    I have been working at AIG (Less than a year)

    Pros

    Good pay, strong brand name

    Cons

    Disorganized at times, anxious employees


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  5. AIG

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Large, global brand with very good benefits.

    Cons

    Unclear strategy about where the company is heading and it's turning back into a very political place now that the financial crisis is far enough in the rear view mirror.

    Advice to Management

    The company needs a clearer strategy that employees can rally behind. The strategy needs to be tangible and then tactical goals need to be defined in each of the areas that relate to the overall strategy, and employees can relate to and impact.


  6. QA Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Lead in Elizabeth, NJ
    Former Employee - QA Lead in Elizabeth, NJ

    I worked at AIG full-time (Less than a year)

    Pros

    Lots of new projects, opportunities to grow as an engineer. The company also provides pension plan for employees which is a unique offering compared to other companies

    Cons

    1. Heavy reliance on documentation that impedes smooth workflow overall. 2. Not very good base salary pay masters

    Advice to Management

    1. Need to improve on overall team collaboration tool to assess the progress of the overall project 2. Reduce the flurry of documentation to allow teams to complete their tasks


  7. Helpful (2)

    Oversized and Awkwardly Disjointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in New York, NY
    Former Employee - Program Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AIG full-time (More than a year)

    Pros

    Best benefits in my career (savings plan, fully vested in 90 days), nice people who are smart but just need good leadership, volunteering events and real commitment to charity, generous bonus, great for interns to get some entry level experience

    Cons

    Too big to function. So many duplicate positions. Hundreds of managers but no leaders (which causes lack of direction, vision, clear division of responsibility). Inefficient processes. Outdated technology (Windows XP was still being rolled off in some teams as of July 2015). A new data group was recently formed to streamline reporting. Instead, they added more spreadsheets where they track their own work and force the rest of the company to do the same. (I.e. They added overhead and need to be streamlined themselves)

    Advice to Management

    Simplify and untangle the mess ASAP. Exercise your own advice by implementing real change that employees can feel in their daily processes. And for crying out loud, update the 80 pine workspace - it's not 1970 anymore.


  8. Helpful (3)

    It really is too big

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Houston, TX
    Former Employee - Director in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 5 years)

    Pros

    There is a lot of change, and that can provide good learning opportunities and growth. The location is good and parking is reasonable.

    Cons

    The culture is highly political and the structure and processes are extremely bureaucratic. You really cannot do anything without first getting approval from your boss and with more strategic decisions, New York. I mean anything. This obviously stifles creativity and innovation. There has been a lot of leadership turnover and corresponding layoffs. The layoffs have been executed in spurts creating distrust and making employees territorial.


  9. Helpful (2)

    Fraud Investigator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Investigator in Houston, TX
    Former Employee - Fraud Investigator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work from home position. Little supervision.

    Cons

    Laid off with 80 others over a conference call. Given one day notice.


  10. Former Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time

    Pros

    Great Place to work years 1-3.

    Cons

    Limited Growth Opportunities, and low commission payouts

    Advice to Management

    None


  11. Helpful (2)

    Content

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Referral Coordinator in Dallas, TX
    Current Employee - Referral Coordinator in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AIG full-time (Less than a year)

    Pros

    This company is located in a good location in the Dallas Metro area. This is also a good entry level position for those starting out in the healthcare administration field.

    Cons

    There is no room for advancement. Alot of the positions require a big workload with little pay. Also management is not knowledgable of the job duties of their employees & to hide the fact: they seem to look down on their staff.

    Advice to Management

    Know the daily duties of the position you are managing.



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