APL Reviews

Updated April 9, 2015
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2.0
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Kenneth (Ken) Glenn
5 Ratings

Pros
  • Co-workers and work/life balance (in 4 reviews)

  • Interesting business, good people, good work life balance (in 5 reviews)

Cons
  • Singapore HQ is desperately trying to plug the holes but things to continue to decline (in 9 reviews)

  • North American side is in near total collapse (in 4 reviews)

More Pros and Cons

13 Employee Reviews

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  1. Helpful (1)

    The company is going through a major reorganization and its future is uncertain.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at APL full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    - Professional environment in most departments.
    - Traditional corporate structure.

    Cons

    Certain changes that the company undertook in 2014 were understandable given the volatility of the market. However, the company is not transparent and its mission and vision are lost under cost savings measure.

    Advice to Management

    Be more transparent so every employee has a clear understanding of their role in the company.


  2. Helpful (4)

    APL - On the Decline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Denver, CO
    Former Employee - Customer Service Representative in Denver, CO

    I worked at APL full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    APL used to be one of the top five brands in the international shipping industry. We were legendary for providing the best customer service in the industry. The pay and benefits were good, and we (Customer Service) were respected for what we did for the company and empowered to do our jobs

    Cons

    Leadership has almost run the company into the ground. They largely ran blind, not seeking or listening to feedback from below. They mismanaged IT infrastructure projects, wasting tens of millions of dollars. Then they had the genius idea of trying to turn a Cadillac brand into a Walmart brand, at a time when almost the entire industry was losing money.

    Advice to Management

    Sell what's left of the company's assets to someone who can better manage the company.


  3. Helpful (4)

    Sinking ship (pun intended)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at APL full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay, good benefits. There are a lot of places in the world you can work if you're willing to be flexible and move around. They used to have robust training programs (no more).

    Cons

    This company was once the pride of the industry, and the people reflected it. The company was innovative and customers loved them. That is no more. After years of BLEEDING money, the company has gone through many "re-organizations" and the organization is all but flat - leaving little room to advance. Cost has become the single minded focus, at the expense of training, development, and retention of talent. Jobs at all levels were churned due to a combination of firing and fleeing. Nepotism, and especially a "good old boys club" mentality, are rampant.


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  5. Helpful (3)

    Death Throes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Scottsdale, AZ
    Current Employee - Analyst in Scottsdale, AZ

    I have been working at APL full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company still retains a legacy of pride and success with many long-time employees who take enormous pride in their work. Was once a top company to work for and maybe the top company in the industry. Over 100 years old. Pay not bad and people were friendly and work hard. Decent benefits. Company has seemed to try to maintain its workforce and atmosphere in very difficult times.

    Cons

    North American side is in near total collapse. Operations, customer service, and commercial operate at very sub-par levels and customers are fleeing in droves. Awash in red ink. Dying a slow, agonizing death. Horrific management decisions have all but destroyed a once great company. Recently North American President left, and many managers have been fired. Singapore HQ is desperately trying to plug the holes but things to continue to decline. Talent looking elsewhere if they haven't left already. No opportunity unless you want to move to Singapore.

    Advice to Management

    If you want any hope and retaining the talent you have left, institute some type of leadership development program to give some semblance of growth opportunity or the end is near. May be too late.


  6. Stay Away Applicants!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operational Clerk in Denver, CO
    Current Employee - Operational Clerk in Denver, CO

    I have been working at APL full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    When I stared, the pay was much higher than average and benefits were top notch. Lots of support from supervisors, and a modicum of protection from a union.

    Cons

    However, in the four years I've been employed here, we've gone through two restructurings, laid off thousands in staff and have now relocated all operational and support jobs out-of-state, at half the Denver-based salary with no relocation package provided. The bureaucratic processes involved in shipment and division of duties in departments leave customers and staff frustrated, and the presence of a union created tension between departments. What was once a dream job has become dead-end and depressing, with apathy, laziness and backstabbing running rampant among employees and staff, and very little regard for customer need or company bottom line.

    Advice to Management

    Merge with another company, sell, do whatever you have to do- just put this failing company and angry customers out of their misery.


  7. ambiguity

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Scottsdale, AZ
    Current Employee - Manager in Scottsdale, AZ

    I have been working at APL

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great people. challenging operating enviornment and constant change (if you consider that good). Multinational locations if you get a chance to move.

    Cons

    Not run like an american company, more like what it is a Singapore based company. Job security directly tied to what have you done today.


  8. Work culture

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA

    I worked at APL

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good pay. Good people around you.

    Cons

    Overworked - no life balance

    Advice to Management

    Value your employees


  9. No career growth opportunities in US anymore. All good opportunities and promotions are in Singapore, not in US.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT
    Former Employee - IT

    I worked at APL

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    It still have some decent benefit. I am sure this will change now they have relocated to Phoenix.

    Cons

    This was a very good company to work for. Excellent pay, benefits, and training oppotunites. But this is no longer the case since NOL bought APL..

    All good opportunities, projects, training,and promotion happens only in Singapore, not in US. US employees' key roll is to keep day to day business running. We rarely have any more opportunity to participate in any new initiatives which only take place in Singapore.

    We also see gradual erosion of benefit.

    Advice to Management

    Opportunities should be opened to all employees not just for Singaporeans.


  10. Helpful (1)

    IT jobs going overseas

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director In IT in Oakland, CA
    Former Employee - Director In IT in Oakland, CA

    I worked at APL

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    great pay and some good people trying to do the best with what they have

    Cons

    i.) Owned by the Singapore Government
    ii.) Very political environment
    iii.) Jobs going out of the US
    iv.) just good enough to get the job done

    Advice to Management

    APL ships goods and products into the US. Their customers sell directly to US consumers or to US companies that sell to US consumers. By depleting the US work force you are cutting off the hand that feeds you. Henry Ford's model was to employ his customers and they will have pride in their product and buy the product. It is a self-perpetuating model where the company, the employees, and the country all benefit from goods, services, and stimulating the economy. The less jobs there are in the US, the less goods that the US will consume and the less will need to be shipped into the US.


  11. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Singapore (Singapore)
    Current Employee - Analyst in Singapore (Singapore)

    I have been working at APL full-time (Less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Work life balance. That was why I came here. But later I found it was not worth to abandon my previous company.
    There are some experienced n great directors.

    Cons

    No systematic thinking in this company.
    Backward system.
    Huge office politics: seat rotation enforced by new boss, keep things to themselves, cannot argue rationally, ppl tends to care their face too much.
    See no hope.

    Advice to Management

    If want to win, find root cause and change bravely. Creat good culture.



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