ARAMARK

  www.aramark.com
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ARAMARK Reviews

Updated August 18, 2014
Updated August 18, 2014
627 Reviews

3.0
627 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ARAMARK CEO Eric J. Foss
Eric J. Foss
174 Ratings

Review Highlights

Pros
  • Good work-life balance if you are in the right account, good 401k program and benefits (in 16 reviews)

  • Ability to learn various aspects of contract management; opportunity to work in different lines of business (in 12 reviews)


Cons
  • It has a horrible work life balance (in 16 reviews)

  • The upper management that wasn't at the direct location was never seen (in 25 reviews)

More Highlights

182 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not the best job for entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead  in  Houston, TX
    Current Employee - Lead in Houston, TX

    Pros

    Good company benefits for full time employees

    Cons

    Reduce hours during the summer

    Advice to ManagementAdvice

    Pay employees their worth not pennies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Mostly positive

    Current Employee - Food Service Director  in  San Francisco, CA
    Current Employee - Food Service Director in San Francisco, CA

    Pros

    OK pay and benefits. Co Workers interesting

    Cons

    didn't support promotion and working in jails hard on the "Soul"

    Recommends
  3.  

    It all depends on who the manager is, really

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Knoxville, TN
    Current Employee - Cashier in Knoxville, TN

    Pros

    Request offs were always permitted
    Flexibility with schedule
    Fellow college students are a better group of customers than the general public
    Coworkers are either fellow college students or really easy-going people. Coworkers that knew what they were doing and were reliable made the work environment.

    Cons

    Pay raises were once every year and usually consisted from $0.05 to $0.15. Once had a raise that was just $0.01. I worked for this company for 4 years and never came close to $8.00/hour, although people hired in with no experience would receive $8/hour.
    Football Saturdays means no parking and no reliance on management, because they're all pulled to work the stadium.
    Forcing employees to upsell to college students who barely make above minimum wage at their own jobs: not the best idea.
    Upper management has no respect for how stores run. Every store is not a cookie cutter replica of the next one and some stores deliver better in areas that others don't.
    The ridiculous amount of times I would call managers for assistance with a problem (register not working, replacement/breaker not showing up) and hearing back several hours later grows old pretty quick.
    Supervisors ended up doing most of the work and had nothing to show for it (in terms of payment).

    Advice to ManagementAdvice

    Be willing to work with storekeepers about what they really do/don't need in their individual stores (meal plan items, amounts of product). They know their stuff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Student Employee Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice Manager, frequent training, state minimum wages

    Cons

    Too tight about working hours. Over employed

  6.  

    I had a very good work experience and I wish that I was able to stay longer.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Prep, Cook, Server, Cashier  in  Chicago, IL
    Former Employee - Food Prep, Cook, Server, Cashier in Chicago, IL

    Pros

    During my brief experience with this company I've witnessed a good working environment, team players, good customers, nice pay and benefits. Hands on training is excellent, management is fair when it comes to hours.

    Cons

    Some of the challenges of working with this company is long hours with short breaks, working nights and weekends if necessary, traveling when needed.

    Advice to ManagementAdvice

    Only advice I have is that I wish that they have judged me off the person that I am today and not the person that I was years ago.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    ok but not spectacular

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Richmond, VA
    Current Employee - Cook in Richmond, VA

    Pros

    easy to get hired (they have mass hiring events at campuses and facilities at least once a year); flexible with scheduling; there are SOME advancement opportunities (if you're willing to hustle); benefits are available, even if you start full time and reduce your hours - including health, dental, vision, and 401k. (but the benefits themselves are so-so, as i'll explain in cons).

    Cons

    as with any food service gig, there are a LOT of cons: i work in a dining services facility, where they're really lackadaisical about training. most training is done from employee to employee, not with management directly involved, so if you're unfamiliar with equipment or how to transcribe recipe info, then you're going to have to dig for help and answers, which is very hard when the dinner rush is ravaging your line; LONG HOURS - some facilities contracted with this company are open till the wee hours of the morning - and they do HIGH VOLUME and HIGH STRESS, so be prepared to work and sweat the whole time; if working on-campus, you get laid off during winter and summer breaks unless you're a supervisor or manager, which can be a real hardship if you've got bills to pay or gifts to buy around Christmas; health benefits are available, but are expensive and can cost you half your paycheck, depending on how comprehensive you want your coverage; advancement opportunities are available, but hard to track down - a company this size should have a training program for existing employees to prep them on new stations, new roles and responsibilities, and really help them advance from the ground up.

    Advice to ManagementAdvice

    TRAIN PEOPLE! It was a good thing I had tons of kitchen and restaurant experience before starting this job, because I was given virtually NO training on the job. it would help if managers and supervisors would have at least one or two training shifts for new employees, so they know what they're doing when it gets busy.

    OFFER ADVANCEMENT OPPORUNITIES FOR EXISTING EMPLOYEES: If an hourly cook comes to a manager and says "I'd like to earn a pay raise, take on new responsibilities, and become a supervisor or a sous chef," then have a program in place that can help them do that. you'll retain a lot more talent and help a lot of your employees with a training program designed to give motivated candidates a chance to advance.

    PAY YOUR EMPLOYEES MORE: this may not even be up to management (though they make recommendations for raises), but the pay for food service workers with this company is very low - just a smidge above minimum wage. advice to managers and HR - if you're actively seeking people who are experienced and have already demonstrated competency in this industry, then they deserve to be paid for their skill and productivity - more than $8 an hour.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    corporate centered not for all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Cook  in  Scranton, PA
    Current Employee - Lead Cook in Scranton, PA

    Pros

    good benefits, great work environment, good managers and decent team atmosphere

    Cons

    too much stretch between micromanagement details, making restaurant quality food, low to mid level pay ( for those coming in especially) and not enough labor to perform to expected standards. Supervisor cooks/chefs have no say in their employees reviews (which are done by managers who see basically none of their work life)

    Advice to ManagementAdvice

    Communicate, allow more feedback from supervisors, including employee reviews

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    This particular Aramark account, is completely unorganized and has no sense of direction or the ability to achieve goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Services Manager  in  Durham, NC
    Current Employee - Patient Services Manager in Durham, NC

    Pros

    I enjoy this job because they do a lot of staff recognition to boost on the job morale.

    Cons

    The senior leadership is not held accountable for their actions in the way they lead their leadership teams. Aramark is a company that encourages growth but with budget constraints our account is not into personal growth.

    Advice to ManagementAdvice

    Please become more organized in setting the expectations needed to achieve the goals of our contracts. Effective communication is needed with your middle level management team when handing down information.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Good company, hard to advance within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Food Service Director  in  Naperville, IL
    Current Employee - Assistant Food Service Director in Naperville, IL

    Pros

    Decent work life balance. They will schedule around your needs. They can make moves to get different areas covered.
    Large company with a good outlook.

    Cons

    Difficult to advance within the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    I've enjoyed working with the people but the work life balance is horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Director  in  Philadelphia, PA
    Current Employee - Human Resources Director in Philadelphia, PA

    Pros

    Aramark is large company and you can move anywhere with them and can be promoted easily. The medical, and vacation benefits are great.

    Cons

    There is a disconnect with the corporate office and the field. The salaries are very low. The saying is- you have to quit and then come back to get a better salary. The work-life balance is horrible, they continue to want more and more of out of the teams and do not deliver in the compensation. Communication on new processes is confusing and majority of the time inaccurate.

    Advice to ManagementAdvice

    Slow down and communicate thoroughly and accurate information. Pay your current employs well and maybe turnover would decrease.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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