ARC Document Solutions

  www.e-arc.com
  www.e-arc.com

ARC Document Solutions Reviews

Updated November 12, 2014
Updated November 12, 2014
58 Reviews
2.4
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ARC Document Solutions CEO and Director Suri Suriyakumar
Suri Suriyakumar
22 Ratings

Review Highlights

Pros
  • Very little mandatory overtime--good work/life balance (in 5 reviews)

  • Flexible work environment, very pleasant co-workers (in 8 reviews)


Cons
  • Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor (in 5 reviews)

  • Many times at 2 in night they will tell you to go and order to come at 8 in morning (in 3 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARC Document Solutions full-time

    Pros

    Good people to work with

    Cons

    Management lacking depth and/or knowledge

    Advice to ManagementAdvice

    Get people that have verifiable education in senior roles.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Onsite services biller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Biller in Costa Mesa, CA
    Former Employee - Biller in Costa Mesa, CA

    I worked at ARC Document Solutions full-time (more than 8 years)

    Pros

    Flexible with hours and they have a casual environment

    Cons

    Horrible management, Harassment, HR does nothing to help

    Advice to ManagementAdvice

    Managers could use more training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Lack of raises.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARC Document Solutions

    Pros

    Working environment is not bad, your fellow co-workers make it fun.

    Cons

    No raises, more work for less pay.

    Advice to ManagementAdvice

    Share the wealth!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Good pay, fine company, poor on training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative in Tampa, FL
    Former Employee - Business Development Representative in Tampa, FL

    I worked at ARC Document Solutions full-time (more than an year)

    Pros

    good co-workers, flexibility, chance to develop client relationships

    Cons

    Poor training, ramping up to the job at the beginning and after that was difficult. The manager that hired me never told me all of the services I would have to sell and was just hired themselves so they did not know much more than me.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great people, but none of which are motivated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in San Francisco, CA
    Current Employee - Business Development Manager in San Francisco, CA

    I have been working at ARC Document Solutions full-time (less than an year)

    Pros

    Great support and genuine people who work here

    Cons

    extremly low moral in Sales Department

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at ARC Document Solutions full-time (more than 3 years)

    Pros

    Compensation is competitive for similar positions.

    Cons

    Company culture is not progressive, virtually no training, little opportunity for promotion.

    Advice to ManagementAdvice

    Concentrate more on company culture, perfect products before releasing them, review modern business practices and move away from "old-school' business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    necessary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Tustin, CA
    Current Employee - Manager in Tustin, CA

    I have been working at ARC Document Solutions

    Pros

    fairly stable now that all of the majority of layoffs have been done. starting to get more info from the top but still a struggle

    Cons

    nepotism seems like upper management took select group to either keep on staff or promote when there were obvious to me better choices and solutions

    Advice to ManagementAdvice

    look around more closely for qualfied people to advance

    Doesn't Recommend
  9.  

    It used to be a good place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Color Services Specialist in Laguna Hills, CA
    Former Employee - Color Services Specialist in Laguna Hills, CA

    I worked at ARC Document Solutions

    Pros

    NOTE: This review refers to one of the companies that was acquired by American Reprographics back in 2002.

    If you are into Graphic Design, it is an excellent place to learn the next step, which is digital prepress and printing. And you learn new things every day. You get to work with the best commercial design and image manipulation software available - Illustrator, Photoshop, Quark, InDesign, etc.- and the best commercial printing equipment. (No offset, so there is no film, color separations or plates used here)
    Coworkers and managers were mostly nice people. You could get time off whenever you asked, with few exceptions.

    Cons

    Lost that "big family" athmosphere, which it had when it was an independent, regional company.
    Stress levels very high, due to tight deadlines, being shorthanded and layoff worries. But this may be true for the whole industry also.
    Because of being understaffed, overtime could go crazy, especially on night shift. This may be good (overtime pay) and bad (less family life/ social life).

    Advice to ManagementAdvice

    Getting rid of good people will only make matters worse for your company.

  10.  

    Tough company to work for because of conflicting business models.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in Walnut Creek, CA
    Current Employee - Account Manager in Walnut Creek, CA

    I have been working at ARC Document Solutions

    Pros

    American Reprographics Company is the leading reprographics company in the United States, providing business-to-business document management services to the architectural, engineering and construction industry, or AEC industry. It also provides these services to companies in non-AEC industries that also require sophisticated document management services. The company provides its core services through a proprietary suite of reprographics technology products, a nationwide network of locally-branded reprographics service centers, and more than 4,000 facilities management programs at customers' locations throughout the country. Service centers are digitally connected as a cohesive network, allowing the company to provide its services to more than 140,000 active customers both locally and nationally.

    Cons

    ARC professionals deliver a wide variety of products and services, nearly all of them involving specialized digital production techniques, proprietary technology. Because of the way ARC acquires and integrates new reprographics companies into the corporation, it can feel like you are going in a million different directions.

    Advice to ManagementAdvice

    Get in tune with your employees. Don't be so decentralized that you miss out on what is happening on the streets.

    Doesn't Recommend
  11.  

    Nice company where you can learn too much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Engineer in Calcutta (India)
    Current Employee - Quality Assurance Engineer in Calcutta (India)

    I have been working at ARC Document Solutions full-time (less than an year)

    Pros

    Salary on the last working day, management is easily accessible.

    Cons

    For leaves you will have to apply one month prior the leaves otherwise leaves will not be approved.

    Advice to ManagementAdvice

    Management should take steps for Employees grievances and should produce resources so that employees can get emergency leave without hiccups.

    Recommends
    Positive Outlook
    Approves of CEO

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