ARC Document Solutions

  www.e-arc.com
  www.e-arc.com

ARC Document Solutions Reviews

Updated November 24, 2014
Updated November 24, 2014
61 Reviews
2.8
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ARC Document Solutions CEO and Director Suri Suriyakumar
Suri Suriyakumar
25 Ratings

Review Highlights

Pros
  • Very little mandatory overtime--good work/life balance (in 5 reviews)

  • Flexible work environment, very pleasant co-workers (in 8 reviews)


Cons
  • Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor (in 5 reviews)

  • It seems like upper management has no idea what is going on in the field and does not know how to run a sales organization (in 2 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Representative in Raleigh, NC
    Current Employee - Business Development Representative in Raleigh, NC

    I have been working at ARC Document Solutions full-time (less than an year)

    Pros

    Flexible schedule, decent base salary plus car allowance, spiffs and commissions, there are a lot of ways to make more money by selling certain products or services, small rep to manager ratio means more individual support and coaching

    Cons

    Not enough training on specific product lines and services, not a lot of vacation time, insurance is good but expensive

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions

    Pros

    Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor

    Cons

    Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor

    Advice to ManagementAdvice

    Please hire and provide training

  3.  

    Great company to work for before downsizing started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager in Irvine, CA
    Former Employee - Production Manager in Irvine, CA

    I worked at ARC Document Solutions full-time (more than 3 years)

    Pros

    There are opportunities for advancement

    Cons

    The reprographics industry is slowly disappearing

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Promotes from within the organization, you can grow professionally.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at ARC Document Solutions

    Pros

    Company is flexible with work schedule, nice work environment, people are great, many have been around for more than 15/20 years and grew with the company. Always new projects going on, if you are the type to put in the time/effort you can get somewhere in this company.

    Cons

    Company compensation/benefits and morale down due to tough economic times, many layoffs, cost cutting. Some internal systems need to be upgraded, some locations have it better than others.

    Advice to ManagementAdvice

    Lots of cost cutting going around yet Sr. Execs still receive salary increase, it would be nice to spread some of that reward back down the ladder to bring up morale.

    No opinion of CEO
  6.  

    Personally, it is one of the best jobs that I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at ARC Document Solutions

    Pros

    There is a good work / life balance.
    It is a comfortable atmosphere where everyone gets along with each other and works well together.
    Management maintains an open door policy.

    Cons

    Salary ranges are not competitive.

    Recommends
    Approves of CEO
  7.  

    Good Family Values Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in Austin, TX
    Current Employee - Account Executive in Austin, TX

    I have been working at ARC Document Solutions

    Pros

    great culture, management trusts me to do my job

    Cons

    compensation and benefits not competitive

    Advice to ManagementAdvice

    Increase salaries to keep talent around

    Recommends
  8.  

    Great company to work for, tight on funds, but none the less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at ARC Document Solutions full-time (more than 8 years)

    Pros

    I've been afforded the opportunity to advance my skills through training, and have gained the confidence to tackle pretty much any task. I started as a driver, and was promoted to a finisher in large format colour, and grew from there.,

    Cons

    Tough times with coworkers, almost makes you want to look else where, as there seems to be no way to get certain people under control, and stop with the insults.

    Advice to ManagementAdvice

    Listen to whats happening. People love working here, but the unfairness with how some are treated by others, has not gone un-noticed. The pay scale still doesn't change, yet you want more and more and more out of each one of us...... We're all wearing out, either we need help, or something has to change.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Amicable ambience to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions full-time (more than 3 years)

    Pros

    Enroute a growing career ladder providing ample opportunity to innovate, learn, implement & self development.
    Flat hierarchy and flexibile environment.
    Appreciation & acknoweldgement for Performers.
    On time salary disbursal.

    Cons

    Process management is not stringent.

    Advice to ManagementAdvice

    Should attempt for global accredations

    Recommends
    Positive Outlook
  10.  

    Growth platform to learn execute & evolve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Semi Support & Developer in Calcutta (India)
    Current Employee - Semi Support & Developer in Calcutta (India)

    I have been working at ARC Document Solutions full-time (more than 3 years)

    Pros

    Relaxed work environment with ample scope and time to learn New technology,managed Printing System ,Cloud Computing and delivering time-critical information whenever client want it, wherever they want it, in whatever form they want it. One is exposed to latest technology and tools ,hands on ,testing and best part the transparency and enthusiasm with which Management evaluates analyzes and incorporates those.
    Very Compassionate and empathetic approach towards handling employees and their needs in terms of Professional life growth and learning.

    Cons

    Lack of well Defined Process leading to all Departments working individually delivering their best not accumulated contribution towards company's Vision Mission and Goal.
    Strategic plan & a better way of handling incident management is needed.

    Advice to ManagementAdvice

    Better Strategies for Client Handling,Incident management case handling and adopting a DMAIC(Define | Measure | Analyze | Improve | Control ) lifeCycle towards handling any technical and Non techniocal Issues is really needed urgently to reach that height of objective and capturing better Client Market and establishing ARC as Supreme in terms of Print management Solution Provider and to deliver our customers' time-critical information whenever they want it, wherever they want it, in whatever form they want it..

    Recommends
    Positive Outlook
  11.  

    Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in Warri, Delta (Nigeria)
    Current Employee - Business Development Manager in Warri, Delta (Nigeria)

    I have been working at ARC Document Solutions full-time (more than an year)

    Pros

    The position I had and the kind of work

    Cons

    Store manager and materials stuff

    Advice to ManagementAdvice

    My advice is to look over his work more better

    Recommends
    Positive Outlook

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