ARRIS Reviews

Updated April 9, 2015
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Robert J. Stanzione
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23 Employee Reviews

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  1. Packer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at ARRIS

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It has a great vision great

    Cons

    Unfortunately it is being undermined

    Advice to Management

    It's time to put your act like management

  2. Poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Beaverton, OR
    Current Employee - Anonymous Employee in Beaverton, OR

    I have been working at ARRIS full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    work-life balance is good here.

    Cons

    Like other reviewers mentioned, this company doesn't develop employees. This has a lot to do with the poor middle management (ie., Director, Sr. Director, and even VP) who are lack of leadership and direction. You could be told to do one thing and the decision was flipped in the next 20 minutes because another Sr. manager truncates the decision and your manager has no clue what his/her earlier instruction was.. they don't bother to explain you the changes either, because you are just a working bee here while they are not.

    Advice to Management

    Learn to be a leader and care for your employee's career development rather than step up by using your staff's good performance

  3. It is not what you know, but who you know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    management team very considerate of family obligations. Disemination of information from the top brass of business performance is frequent.

    Cons

    some organizations are good at giving the upcoming leaders opportunities to grow meanwhile others organizations are only interested in self preservation.

    Advice to Management

    Create more opportunities across the board for employees grow in different areas of the businesses. Need mentorship programs.

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  5. As a contract technician, you are there to serve generally temporary needs and expect no loyalty in treatment.

    Former Contractor - Network Technician in Los Angeles, CA
    Former Contractor - Network Technician in Los Angeles, CA

    I worked at ARRIS as a contractor (More than a year)

    Pros

    Gaining experience in broadcast facilities.

    Can stay busy if willing to travel.

    Most of the other contractors are good people and down to earth.

    Cons

    Arris boasts about their future and appreciation for their support techs, but provide no professional appreciation.

    No benefits.

    Tell you on Friday you don't have work next week.

    Advice to Management

    If you're installation side is of importance to you, try treating your contractors better and you will keep the optimum talent around.

  6. Helpful (2)

    Not a very challenging place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Horsham, PA
    Current Employee - Senior Manager in Horsham, PA

    I have been working at ARRIS full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Is very people friendly. Very relaxed work hours. Most managers are open to discuss flexible work schedules

    Cons

    Promotions are very hard to come and totally depends upon your manager. You might find folks under different managers at a higher grade than you but with lower skills and experience. Not a very motivating place to work. Management does not truly know how to reward high performers or take action on low performers. Very top heavy. More mangers than actual worker bees. No clear product or solution strategy.

    Advice to Management

    Management should try to get the product or solution strategy across to all employees as soon as possible.

  7. Helpful (3)

    Moto Bureaucracy Crushing What's Left of Arris

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS

    Pros

    Merger has resulted in increased Retail Bottom Line For ARRIS

    Cons

    The old Moto organization still exists and is jambed with people who do nothing but generate paper and meeting requests to justify their positions. This increased burden is smothering the efficiency that made ARRIS profitable.

    Advice to Management

    Stand-up for he standards that made ARRIS a success. Pull the Moto organization up to ARRIS standards instead of letting them drag ARRIS down into a bureaucratic mess that doesn't accomplish anything.

  8. Helpful (2)

    Not so happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Beaverton, OR
    Current Employee - Anonymous Employee in Beaverton, OR

    I have been working at ARRIS full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There is a good work life balance at this company which is great and a lot of the employees are great.

    Cons

    There is not an opportunity for career growth here. Also, all decisions must be made at the senior level, giving mid and lower level employees no real authority, and thus lack of motivation.

    Advice to Management

    More transparency and better communication. With the company getting larger, it needs to stop acting like a small startup and more like a larger organization, it needs to empower more members of the organization.

  9. Helpful (3)

    A company not managing transition well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Horsham, PA
    Current Employee - Engineer in Horsham, PA

    I have been working at ARRIS full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company does very well at training employees. The Motorola side of the business had an awesome resource with Motorola University, a lot of which is now moving into ARRIS Academy. Most of the managers support formal classroom training so there are lots of opportunities to improve your skills. ARRIS has some very smart technical people, so if learning technology is a goal for you, finding a mentor is fairly easy.

    Employees generally are friendly and the company has a good reputation with most customers. The stated company values are fairly generic and vanilla, but

    Benefits are strong, salaries are average but the company has a bonus system tied to overall performance.

    Cons

    Too many of the senior leaders are micro-managers and staff and promote people just like themselves. Entire swaths of the organization are paralyzed because employees don't risk doing anything until approval comes down from above.

    Even though the company advertises open positions internally, there is a lot of pressure to for managers to not take internal candidates and poach other departments.

    Layoffs shortly after ARRIS purchased Motorola went too far. Work / live balance has really suffered over the past year, and management does a poor job managing priorities and making decisions on what initiatives should be dropped. The old ARRIS bit off more than they could chew gobbling up Motorola and have under-whelmed the integration at every step of the way. A lot of internal systems just don't work well, so expect a lot of manual stuff in whatever position you take.

    Advice to Management

    Do some management house cleaning at the Stanzione staff level and one layer down. Get rid of the micro-managers and start empowering the smart people you really have. Offer some people on both sides of the organizations some paid site transfers to speed up the culture integration. Hire a real IT staff and get off of the Microsoft platform.

  10. Helpful (6)

    Cable side in Horsham used to be Motorola, before that General Instrument ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Management in Horsham, PA
    Former Employee - Technical Management in Horsham, PA

    I worked at ARRIS full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Solid cable technology that defined the industry when it was GI, nice facility in Horsham, PA

    Cons

    Original GI management (Ed Breen et al.) left years ago and with them the dynamics and leadership that built an industry. Motorola bought the place around 2000 and as long as they left it alone it was successful, when they started to interfere it went downhill. When Motorola was running with two highly compensated CEOs, the obscenely over-compensated meat puppet who was running the mobility side came in, accomplished nothing except selling it off and was hailed as a brilliant leader. Now it belongs to Arris and they laid off a lot of the people who were part of the core team. I assume it will be be purchased by Walmart in the near future, all engineers will be laid off and replaced with out-sourced part time labor until the national cable plant grinds to a halt at which point the executives will sadly grant themselves huge bonuses and blame the economy.

    Advice to Management

    You're overpaid and under-talented, how do you sleep?

  11. Helpful (2)

    Bad news for Motorola..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARRIS full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with.

    Cons

    Lack of direction from Arris Corporate management.

    Advice to Management

    Not enough thought was taken into the Motorola acquisition. Management didn't seem to have a plan in place before acquisition. The process of absorbing Motorola was probably too much for Arris to handle. There are too many good people who are left idle and not fully utilized to their potential. A waste of everyone's time.

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