ASDA Reviews

Updated August 24, 2015
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ASDA President and CEO  Andy Clarke
 Andy Clarke
27 Ratings

Pros
  • The 10% discount comes in handy (in 23 reviews)

  • Flexible hours, local to my house at the time (in 17 reviews)

Cons
  • lack of communication between management to section leaders to colleagues (in 13 reviews)

  • As 1 manager said to me" this company, doesn't like full time staff" (in 10 reviews)

More Pros and Cons

73 Employee Reviews

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  1. Graduate Retail Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Management Trainee in Glasgow, Scotland (UK)
    Current Employee - Graduate Management Trainee in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at ASDA full-time (More than 5 years)

    Pros

    The people at ASDA are by far the biggest pro and each of the 6 stores I have worked in take the concept "team" very seriously. There is also ample opportunity for coaching from experienced members of management around any area of the job.

    Cons

    Training is diabolical - very much a ticky box exercise. On the graduate scheme there is little to no opportunity to shape your own path - your roles, the duration you hold them for and their location are very much dictated to you by the regional teams. This only worsens after you have completed the scheme. Post re-structure, there is even less opportunity for advancement and competition is even more fierce for any step up - you really have to ingratiate yourself with the right people. Saddest of all is seeing the atmosphere drain out of our stores since the re-structure in 2014, particularly in the Section Leader and colleague populations - I hope the company find their way again soon for the colleagues' sake.

    Advice to Management

    Network like your career depends on it - because it does! Value your Section Leaders and make them your top priority - they are your eyes and ears on the ground and are, in my opinion, the most dedicated of the colleague population. Resilience and self-awareness will be your strongest assets in this job.


  2. Just awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eastbourne, England (UK)
    Former Employee - Anonymous Employee in Eastbourne, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ASDA (More than 3 years)

    Pros

    10% discount that must literally be it, there's no other benefits to this company. Perhaps sharesave if you can afford it which colleagues with families often can't.

    Cons

    Deleted me off the system 3 days before I left, so I couldn't use my discount card or clock in. I've witnessed them selling out of date meat to families to try and beat waste budgets, although couldn't say anything because they have a social media policy in which you are fired for slandering them in any such way. I was not long ago told that I can be spoken to like rubbish because I'm a colleague but must treat managers with the upright respect (by a manager of course).

    Advice to Management

    You have colleagues there who have been at ASDA for 20 years and now want to leave because of the attitudes of up and coming management and new changes giving supervisors a lot of authority. You are a multi-million pound company don't be stingy on hours because you're killing staff motivation and driving your company into the ground!


  3. No support for part time workers at Head Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Leeds, England (UK)
    Current Employee - Marketing in Leeds, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good town centre location in Leeds

    Cons

    I was made redundant from ASDA last year, with the driving factor being my part time 3 day a week contract after returning to work after maternity leave. The company handled the whole process terribly,and even after over 10 years at the company, where I had some good times, after the way they treated me, I would not recommend working at ASDA to anyone. Maybe this is why they are doing so badly at the moment!

    Advice to Management

    Part time workers often work over and above their hours to get their job done and show more commitment than full time employees. I would look at being more flexible and not dismiss them at the first opportunity.


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  5. Abysmal management, treat staff unfairly, do not value customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at ASDA full-time (More than 3 years)

    Pros

    Good work once trained if your left to your job Work with some fantastic people across multiple backgrounds

    Cons

    Steal holiday pay if your holidays are not put in Stuck working both weekend days the past 2 years with them 'looking for a replacement'. Written warnings for doing things as managers do although they don't get disciplined. Written warning for less than a week off over a year although stores absence rate is much higher than my own. Changing your shift pattern without contract change, then 9 months later telling you to go back to your contract hours regardless of how that would affect you Breaching daily rest rule on contracts Massive lack of staff but forcing more experienced colleagues out of the door. Telling you that you cannot have specific holidays as they have no cover, yet when anyone goes on holiday they have no cover, Be given multiple peoples jobs to do including you own.(e.g. work your racking and process it, then take dates off another department, then do markdowns, then work delivery) Being asked to tidy the shelves when the racking has not been worked all day. Not allowed to talk to other colleagues on department even if working. Please note that the recent restructure made the majority of managers redundant (some with over 20 years service at the company) and the ones kept now have to cover sections of the shop instead of single departments

    Advice to Management

    Raise pay Hire enough staff and REPLACE PEOPLE WHO LEAVE! Learn to VALUE YOUR CUSTOMERS and staff! Ensure your managers treat EVERYONE! fairly!


  6. Current shop floor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Floor Assistant in Farnworth, Greater Manchester, North West England, England (UK)
    Current Employee - Shop Floor Assistant in Farnworth, Greater Manchester, North West England, England (UK)
    Doesn't Recommend
    No opinion of CEO

    I have been working at ASDA part-time (More than 3 years)

    Pros

    Wages are on time. The only thing I can put because I have to use to use twenty words minimum to put this.

    Cons

    Lazy management with strong blame culture. A lot of young students work here. Managers see this as a "dating platform". "Dating" being a loose term. Low staff retention means section leaders try to run departments with little training. They get blamed = So do you. The Social media policy is damage control. Can be fired for any negative "talk" of the company. Booking holidays needs 2 weeks notice. Holidays have been denied the day before requested date. Constantly. Can't progress past section leader unless you're "friends" with a higher up. Hard to get a full time contract. Passed an inspection by regional whilst dealing with an infestation.(they must have forgot this from the store to the car park) The store is spotless when we have a visit on(the parts you can see, anyway). Yet not the rest of the time. Waste gets thrown in the compactor without being reported to keep numbers down. Chilled goods don't follow the 20 min rule. Can be left out for 45 to an hour. Staff coming in drunk/hungover due to inflexible hours/holiday requests denied

    Advice to Management

    More spot inspections with no warnings being phoned through. Your "we are listening" survey begs certain answers by "structured questions" with agree/disagree with no box to mention what we think. You clock watch our brakes but have 45 for breakfast and an hour for dinner with coffee breaks in between


  7. Helpful (1)

    Horrible Bosses

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checkout Operator
    Former Employee - Checkout Operator
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It's a job Good for students 10% discount (although items are somehow still cheaper elsewhere) Wage arrives like clockwork There is a step on program to work your way up the company

    Cons

    Horrible bosses Horrible conditions Horrible customers Horrible pay (worst of the supermarkets) Horrible everything Everyone trying to cover themselves. They don't care about you. Constantly getting put down for shifts and not being told about it (so they phone you and are like "hey, you're supposed to be in today", and if you don't show up it gets classed as an absence.

    Advice to Management

    Stop funneling rubbish to your employee's. We are not stupid. Stop coming up with stupid ideas and actually do something (changing "self scan" to "fast lane" must have taken a hell of a lot of processing power)


  8. Rubbish place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Operative in London, England (UK)
    Current Employee - Retail Operative in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ASDA full-time

    Pros

    None terrible place to work

    Cons

    Too many confused management staff doing nothing. Worst work experience ever!

    Advice to Management

    Wake up


  9. sales assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Leeds, England (UK)
    Former Employee - Sales Assistant in Leeds, England (UK)
    Doesn't Recommend

    I worked at ASDA part-time

    Pros

    10% discount, high variety in day to day tasks, dynamic

    Cons

    bad management, highly demanding standards


  10. shop floor assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ASDA part-time

    Pros

    some nice friends to be made and can sometimes be a nice atmosphere but not very often and 10% discount card is good

    Cons

    I've been there over 5 years and it a horrible company to work, managers are 2 face and will lie to your face to protect themselves and won't admit and they get the reward from other managers. it life living hell working for the place, it was getting me down. they are expecting you to do more work than you can do. forget it! never felt so much happier to be gone

    Advice to Management

    try and be understanding instead of being 2 face and be honest, don't lie and everyone works in a different way. treat them as an individual


  11. Helpful (1)

    Disgusting company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at ASDA part-time

    Pros

    there are no pros in this company, the only reason i gave 1 star is because there wasn't an option for 0 stars.

    Cons

    -pay is awful in comparison to other supermarkets at £6.53 -'managers' and section leaders are not trained enough in their sections -disgusting management team -no tolerance for people with mental health problems -no such thing as a colleague voice don't listen to that nonsense -£12 a month for part-time employee trade union membership -unfair judgement of staff



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