ASDA Reviews

Updated July 1, 2015
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ASDA President & CEO  Andy Clarke
 Andy Clarke
24 Ratings

Pros
  • The 10% discount comes in handy (in 23 reviews)

  • Flexible hours, local to my house at the time (in 17 reviews)

Cons
  • lack of communication between management to section leaders to colleagues (in 13 reviews)

  • As 1 manager said to me" this company, doesn't like full time staff" (in 10 reviews)

More Pros and Cons

59 Employee Reviews

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  1. Helpful (1)

    Cashier at Asda

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Checkout Cashier in Glasgow, Scotland (UK)
    Former Employee - Checkout Cashier in Glasgow, Scotland (UK)

    I worked at ASDA

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Money was good compared to similar jobs. You were paid for the exact number of minutes you were there - if you got caught up and clocked out fifteen minutes late, they would add that, unlike many other places I have worked. Staff facilities were good. Rules about lunch breaks, holidays etc were generally followed.

    Cons

    Management never backed up the staff if it didn't suit them. Manager made me sell a woman Paracetemol over the legally accepted amount - I was told initially this was a fireable offence but then treated like a jobsworth when I tried to enforce it. If someone didn't turn up to relieve you, you were expected to wait until they said so, even if that meant staying an hour after your shift ended. Rules changed depending on who it suited. Again told that I must never, ever leave the till unattended - when I called a runner to fetch a replacement for a customer (something which is a huge part of their job...) I was told to stop being lazy and go get it myself, leaving till unattended for a few minutes, only to be told off by a 2nd runner on my way back for leaving. Management were also extremely clique-y and the environment was very toxic. Food hygiene rules utterly ignored - a pack of raw meat burst on my till, spilling meat juices everywhere, but once I'd cleared up the obvious evidence on the belt, I asked to wash my hands and they said not to bother, and if I was going to be really that fussy I could spray my hands with the industrial disinfectant. Training almost non-existent - shown the very basics for five minutes then made to work on a busy shift immediately. Overall the unhappiest I have ever been in a job.

    Advice to Management

    Focus on actually enforcing these 'legal' rules which we are trained in then told to ignore later. Not sure how to avoid the clique and awful environment as this was an individual store.


  2. avoid at all costs!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Emoloyee in Birkenhead, England (UK)
    Current Employee - Emoloyee in Birkenhead, England (UK)

    I have been working at ASDA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    10 percent discount after 3 months apart from that nothing!
    Seriously!
    Pay is rubbish for the amount of work thwy expect.
    even customers are picking up on the shocking quality of food items

    Cons

    Alot! Benifits dont really benifit the normal collegues, they guilt trip you into working shifts but refuse to do simple favours.
    pay is a joke! Lowest out of all tlhe supermarkets!
    progression is non existant unless your sleeping with a manager.
    And understaffed so you end up doing 3x the work for the same pay! My advice to anyone, is leave! Dont look back. The dole would be a better option

    Advice to Management

    Get off your lofty high horses and actually work! All you seem to do is paperwork. Also hire more staff. You cut thousands of managers and did nothing. People leave the business (lucky them) and you fail to replace them! Moral is at an all time low!


  3. Multi level Marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in London, England (UK)
    Former Employee - Sales Representative in London, England (UK)

    I worked at ASDA full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The Skills you can gain from it

    Cons

    Everything, no minimum pay, very long working hours (60-80 hours a week) doing door to door sales

    Advice to Management

    Stop pretending to be successful and feeding young hopefuls lies


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  5. Only if you need a job desperately

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Assistant in Birkenhead, England (UK)
    Former Employee - Customer Service Assistant in Birkenhead, England (UK)

    I worked at ASDA full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You will make good friends.
    10% discount

    Cons

    Full of cliques
    Managers think they're better than the rest
    The money isn't worth the workload
    Money is all that matters
    Stupid work hours and shifts
    It's easy to be criticised by management when something goes wrong but when you do something right they look past it and don't thank you

    Advice to Management

    Treat all staff better and start doing more work. Spend less time sitting in the office and think about store morale.


  6. Family business

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at ASDA

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    A few down to earth colleagues and managers

    Cons

    Bully culture even though you go through a 20 page online assessment on bullying

    Advice to Management

    Treat your staff with respect and follow your company values


  7. Overworked and underpaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Floor Assistant in Hamilton, Scotland (UK)
    Former Employee - Shop Floor Assistant in Hamilton, Scotland (UK)

    I worked at ASDA

    Doesn't Recommend
    Doesn't Recommend

    Pros

    None terrible place to work

    Cons

    Poor pay overworked expected to be phoned up on your day off and go in to work

    Advice to Management

    Pay people a living wage


  8. Avoid this Depot ASDA TEESPORT IC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASDA Colleague in Teesport, England (UK)
    Current Employee - ASDA Colleague in Teesport, England (UK)

    I have been working at ASDA full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    10% Discount card but by the way they go on about it and the risks involved with using it you would think it was 90%. I do believe the ASDA ethos is a brilliant thing but its not adhered to at all at Teesport.

    Cons

    Untrained, unprofessional, inexperienced and unapproachable Managers. No Leadership No direction. Managers spend far to long in meetings amounting to nothing other then revolving the same pathetic ideas over and over again. Managers are Teflon coated in that nothing ever sticks to them they constantly bully and discriminate against Colleagues but when investigated by another Manager they get away with it to do it again and again. As a Colleague you go through a process of hearings with these uneducated Managers who treat you in a unprofessional and unfair way normally ending in a final warning or termination of your contract. This is normally then told to everyone else as confidentiality does not exist Managers cant wait to tell colleagues what has happened in a investigation . For such a so called "GREAT" place to work the turn over of staff within Teesport in its 9+ years of been open is huge this in itself speaks volumes as to what sort of place it is. Health and Safety is a total joke it looks good on a paper but so much is covered up and hidden by dishonest Management and a Health and Safety Manager who is only interested in himself and his own career the colleagues mean nothing to him he has made colleagues afraid to report things because of his unprofessional and unfair handling of so many cases. Advice given or suggestions offered to him are just met with a negative and unprofessional response. I strongly believe that ASDA is a great company to work for and has invested a lot of time and money into making it so. Sadly they don't look into how depots are run they don't vet the calibre or quality of Managers who are suppose to practice and preach the ASDA "Values" i can only speak for ASDA Teesport IC i have worked here over 9 years since it opened and watched something that started so brilliantly become the awful place of work it is now.

    Advice to Management

    Head office needs to Investigate whats happening at Teesport and how badly its been Managed. Ask for volunteers to hold one to one meetings with across all 3 shifts and make sure they get to speak to the many people who do care about the success of the depot and will voice the truth not the colleagues who are normally picked for meetings like this who are afraid to voice their true feelings. PLEASE , PLEASE !! Help and make this depot the fabulous, productive and profitable place it could so easily become with the right Management, leadership and direction. I would like to add that our General Manager Mrs J.S. is the only person within Teesport who does believe and practice the so called ASDA Values but so much is hidden from her by the rest of her terrible Staff who stick together like glue to protect themselves. Its such a shame as with the right staff behind her strong beliefs and the trust the colleagues have in her this depot could be fabulous and everything else would just fall into place.....


  9. Treat you like rubbish!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Checkout Operator
    Current Employee - Checkout Operator

    I have been working at ASDA

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    10%discount Apart from that absolutely nothing, asda will leave you feeling degraded and undervalued,used and bullied.

    Cons

    *managment treat you like rubbish
    *no flexibility
    *no praise
    *clicky managment
    *poor management
    *disorganised

    Advice to Management

    Stop treating staff like rubbish, sort management. Sort out training. Understand asda is not a career for most who work there,so work life balance is important, not all people can work weekends but for Asda you have to.


  10. Asda chepstow distribution..modern day slave labour

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Operative in Chepstow, Wales (UK)
    Former Employee - Warehouse Operative in Chepstow, Wales (UK)

    I worked at ASDA

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good wage,and home time good staff saving scheme

    Cons

    Excessive pick rate which is ok if u under 30 ,the union which u pay ya subs to then realise they dont do nothing for u

    Advice to Management

    Were only human u know practice what u preach and see how u get on picking


  11. Poor Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Glasgow, Scotland (UK)
    Former Employee - General Manager in Glasgow, Scotland (UK)

    I worked at ASDA full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Fast paced and competitive environment with a previously great leadership model and beliefs.

    Cons

    Culture now changing into a Tell and Do environment rather than a Challenge and Involve team working ethic. I saw these changes taking place from 2010 to 2013. Where ASDA previously adopted a Servant Leadership Style within its Senior Team, getting things done with and through others WILLINGLY and WELL to now just GET IT DONE! Wages and productivity are continuously being squeezed and challenged to reduce prices, meaning more volume is being pumped into the shops with fewer hours to deliver a standards.

    Advice to Management

    Listen to your GSMs and stop stripping hours out through the so called 'Productivity Challenges' and allow colleagues to deliver the standards that customers previously came to expect.



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