ASDA Reviews

Updated August 24, 2015
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ASDA President and CEO  Andy Clarke
 Andy Clarke
29 Ratings

Pros
  • The 10% discount comes in handy (in 23 reviews)

  • Flexible hours, local to my house at the time (in 17 reviews)

Cons
  • lack of communication between management to section leaders to colleagues (in 13 reviews)

  • As 1 manager said to me" this company, doesn't like full time staff" (in 10 reviews)

More Pros and Cons

84 Employee Reviews

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  1. Don't work here as a contractor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Doesn't Recommend
    No opinion of CEO

    I have been working at ASDA as a contractor

    Pros

    Working for such a large company will always look good on your CV.

    Cons

    As a contractor you do not get the staff discount, you aren't allowed to park on site and you aren't allowed to use the company store. They also don't make you feel very welcome. They will take their departments off for frequent away days / team builds but you have to provide your own stationery. The on site cafe / canteen is over priced despite being full of ASDA products.

    Advice to Management

    Treat your contractors more like your actual emoployee's after all, they are carrying out work important enough that you hired them!


  2. my opinion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Tyler, TX
    Current Employee - Customer Assistant in Tyler, TX
    Recommends

    I have been working at ASDA full-time (More than 3 years)

    Pros

    great working environment resonable rate of salaries

    Cons

    pressure, annoying boss strict deadlines. bad quality of the product


  3. Shop floor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great staff, they all try to be great team players (even given cons) scope for promotion (if required given cons) all staff want to work their best including shop management! Team leaders are trying their best! You just cant beat the amount of effort staff will put in. Great xmas parties, buffets regularly put on for different reasons well in with the community having regular community activity events or coffee mornings. Plenty charity events happening. When working well its a great atmosphere. 10% discount is quite good n the occasional colleague discount days they have where we get more didvount is even better.. great breakfast served from the canteen (always look forward to that)

    Cons

    1)Hours kept a minimum yet work requires more... 2)Told we have to take holidays when they want so they can save hours to fit in with the restrictions on hours.. 3)When a staff member is ill or on holiday it is rare that they will cover them so other already stretched staff are expected to take on yet more work. 4)With hours restricted, the little staff that are on have to prioritise jobs resulting in other jobs getting missed such as racking of over stock which then lead to stock going out of date in the back and later being wasted., restricted hours also lead to us rushing our jobs and date checks on shelves is not thorough leading to out of date stock still on shelves which customers have been known to point out to me and my collegues leading to embarrassment for us and asda, it also leads to high waste which then leads to staff being lectured on waste volume but it is the structure they have on hours that causes this and they have their selves to blame no one else!! Yet they dont seem to blame them selves.. 5)Hours restricted and jobs not getting done properly or not at all, leads to empty places on shelves resulting in customers commenting to us about it and again resulting in embarrassment for us and asda. 6)already stretched on our own departments when queue busting is called we MUST go and work on a till wether we are busy or not (we are always busy) they have bern known to take me and the only other colleague on my department to queue bust leaving our department without a staff member for sometime. 7)Our rushed manner results in us rushing to take customers to products and not giving the full expected customer service that asda insist on and we are being tested on this via secret shoppers it is easy to fail given the amount of work we have and our rushed manner. This is not a fare test 8)better turn over leads to more hours but the restrictions on hours leads to poor turnover which then leads to restrictions in hours!! = we just cant win 9) when we are getting supposed surprise visit from the area manager, we know they are coming because other stores phone and warn us. Suddenly they are able to phone staff and ask them to come in and dish out a load of hours, all work is done as should be because there is enough staff! ...The store doesnt really work like that!! But this proves it can if the right amount of staff is on 10) staff have been known to clock out and continue to work just to complete jobs they don't want to leave half done purely coz they dont want to let the team down. In short the hour structure is causing more harm than good and is terrible!

    Advice to Management

    This hour structure is not on.... stop blaming colleagues for your failing.. give the colleagues the right amount of hours and you will have a better chance of seeing the expected turnovers, customer service, atmosphere, waste targets n any other targets. If you want to carry on treating your staff like this I suggest you triple their wage otherwise they gonna keep walking! The recent news of a pay rise to £7ph is of no conciliation or recognition of the work we do!


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  5. Nice staff but shocking managers and unbalanced expectations

    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at ASDA part-time (Less than a year)

    Pros

    Staff were nice enough; good focus on customer service

    Cons

    Some awful managers who treat staff in their department like human garbage; uneven expectations across the board, e.g. one department is pushed to the limit to meet ridiculous targets (vastly disproportionate to the low pay) while another is lauded for passively exceeding targets where sales quotas are met, despite the fact that in the latter case sales are not dependent on staff effort (which is minimal for exactly that reason); managers and supervisors lack people skills.

    Advice to Management

    Look closely at how managers treat their staff; don't set ridiculous targets for staff who are paid ~£6 an hour - that's why you have such a high staff turnover rate.


  6. Home and Leisure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ASDA (More than 3 years)

    Pros

    Close colleague community Flexible Working Mentality Colleague discount

    Cons

    Management distanced from colleagues Large turnover in employees

    Advice to Management

    More respect for the colleague


  7. Sales assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Manchester, England (UK)
    Current Employee - Sales Assistant in Manchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good canteen, employee discounts, holidays, vending machines, that's it

    Cons

    Long hours, inflexible, unprofessional, favouritism, very short breaks


  8. Good Colleagues, No Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Section Leader in Ashford, Kent, South East England, England (UK)
    Current Employee - Section Leader in Ashford, Kent, South East England, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at ASDA full-time (Less than a year)

    Pros

    Colleagues want to do well and achieve; pay is surprisingly competitive with players like Sainsburys and Tesco; secure job as its part of Walmart.

    Cons

    Section Managers often give empty promises of support and training or are mostly too far stretched to do anything meaningful, what changes do happen often takes months to come into effect.

    Advice to Management

    Things need to improve and quickly, just giving us tools to monitor department performance would be a great help otherwise the business will continue to decline and customers will continue to walk.


  9. Squeezing Out the Fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Petrol Supervisor/Cash Office Cashier in Liverpool, England (UK)
    Former Employee - Petrol Supervisor/Cash Office Cashier in Liverpool, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ASDA part-time (More than 5 years)

    Pros

    Best bunch of people I have ever worked with (colleagues, not managers) Flexible so perfect for students, parents, semi-retired people

    Cons

    The whole supermarket industry in the UK is in real trouble, particularly the 'big 4'. People shop based on either brand loyalty or based on price. No one is going to pay a premium to be loyal to ASDA so they are (correctly) trying to cut the prices, although not as effectively as Aldi and Lidl. The upshot of this is that they have been putting more work on less staff to cut costs. Layers of management have been laid off and replaced by 'section leaders' - people doing the same job for half the money. Asda was once a fun place to work and there are still many good people there but don't expect to be paid fairly to reflect your increased role.

    Advice to Management

    You are right to aim to be the lowest priced supermarket - Tesco are stuck in the middle and in the long run are in trouble. Look at the whole experience of every service line you offer and assess which bits add value to the customer and which are superfluous. And pay a fair price to farmers for milk! The positive publicity will offset the cost - think of it as a marketing cost.


  10. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Dave in London, England (UK)
    Current Employee - Dave in London, England (UK)

    I have been working at ASDA full-time

    Pros

    Average, salary paid on time which the only good side

    Cons

    No carer opportunity for Team menbers

    Advice to Management

    Care about your staff


  11. Ok to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Picker
    Current Employee - Online Picker
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ASDA full-time (More than 5 years)

    Pros

    Can be flexible if you get right section leader. Pay is ok, not great for the amount of work you have to do sometimes.

    Cons

    Really stingy when it comes to budget and rotering enough staff, most managers expect Asda to be your entire life.

    Advice to Management

    Update systems, I got given an awol for not being able to contact store as I ended up in hospital after a car accident and then a disciplinary. Totally unfair



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