AT&T

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AT&T Reviews in Little Rock, AR

6,230 Reviews
3.3
6,230 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,914 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    My experience at AT&T was stressful and unforgiving. I was shown no appreciation for the performance goals I reached.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Assistant (Call Center) in Little Rock, AR
    Current Employee - Customer Assistant (Call Center) in Little Rock, AR

    I have been working at AT&T

    Pros

    Good if you're young and have no kids, or anything that will keep you from missing work. You get good med/dental/vision/life benefits as soon as you start working. The phone plan discounts aren't much of a perk because its monitored.

    Cons

    AT&T is the most unethical company I have ever worked for, working as a customer assistant for their Broadband Internet Service. They tack on more and more job duties to your position for so little pay. Your job performance can not be lacking or they will put you on an action plan (e.g. steps you will take to make monthly goal or you will not have a job). AT&T does not tolerate being late or absences. They don't care if you have kids or not. You will be required to work the needs of the business or you will not have a job. You cannot have a family/life and work there. If you are going to school they will not excuse you for anytime off. The environment can be very stressful, working long hours and being very micro-managed. It is a high-school atmosphere where people gossip and can not be trusted, even management. They don't care about their employees, you are dispensable!

    Advice to ManagementAdvice

    Managements' expectations for employees meeting monthly stats/goals set is unrealistic more than half the time. Before micro-managing and advising what I should have done alternatively during my customer call, make sure you know how to perform the duties of my position.

    Doesn't Recommend
  2. 2 people found this helpful  

    Uverse Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Premesis Technician in Little Rock, AR
    Current Employee - Premesis Technician in Little Rock, AR

    I have been working at AT&T

    Pros

    Great insurance, decient pay, Looks Great when applying for other jobs

    Cons

    Really Long work hours, forced working off days, limited avablity of vacation time, Wrote up for being sick. union not very strong

    Advice to ManagementAdvice

    Treat the employees better becouse we are the face of att and we make it what it is.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Get rid of the MNOC and FORCE DPO before we lose what we have left!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Wireless Analyst in Little Rock, AR
    Current Employee - Wireless Analyst in Little Rock, AR

    I have been working at AT&T

    Pros

    good benefits as bargained employee

    Cons

    Lack of communication between management and employees

    Advice to ManagementAdvice

    Save the network

    Doesn't Recommend
    Disapproves of CEO

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