AT&T

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AT&T Reviews

Updated November 20, 2014
Updated November 20, 2014
6,090 Reviews
3.3
6,090 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,847 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 305 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 157 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 264 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 288 reviews)

More Highlights

3,600 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in San Diego, CA
    Current Employee - Retail Sales Consultant in San Diego, CA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Compensation, environment, great training, benefits

    Cons

    stress, life balance, retail environment

    Advice to ManagementAdvice

    be more fair in advancement

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    great money, decent perks, no work/life balance, zero job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Dallas, TX
    Current Employee - AT&T Retail Sales Consultant in Dallas, TX

    I have been working at AT&T full-time (more than 5 years)

    Pros

    perks = free personal phone with unlimited usage, access to latest technology, best healthcare benefits that money can buy, exciting atmosphere, products constantly changing

    Cons

    retail hours are what they are = not great, no privacy, no job security - cameras watch everything you do, and if they want to get rid of you they can go back 6 months and write you up for something completely irrelevant and fire you. everyone that works here is under huge stress and constantly worried about being canned. most RSCs do not desire to get promoted because the career path is very undesirable - promotion to assistant store manger = even more hours and more issues to deal with.

    Advice to ManagementAdvice

    advice to management is a waste of breath, its the # 4 company in the U.S. and you are nothing but a number to them.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Milton, GA
    Current Employee - AT&T Retail Sales Consultant in Milton, GA

    I have been working at AT&T full-time (less than an year)

    Pros

    Great starting pay endless opportunities and great benefits for retail

    Cons

    Takes for ever to get hired from the time you apply

    Approves of CEO
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  5.  

    Its been a great company to work for.

    Current Employee - Sales Executive II in Los Angeles, CA
    Current Employee - Sales Executive II in Los Angeles, CA

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Workingn for AT&T you are exposed to a mobile workforse and flexiblility.

    Cons

    Negotiating incerase compensation based on merit and promotions.

  6.  

    Marketing communicaitons role at AT&T.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Marketing Manager in Atlanta, GA
    Current Employee - Lead Marketing Manager in Atlanta, GA

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Great staff of people, fantastic medical benefits. The company encouraged creative, group thinking - productivity developed by energized teams meeting and bouncing ideas off of each other.

    Cons

    Relocation. AT&T has decided that all of the business marketing members should be centrally located in Dallas Texas. Again, pushing the idea that by having everyone in an Office 2020 (open office, no cubes, no offices) it leads to better productivity.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Difficult Times Ahead for Telco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Company respects employees and their commitment to families and communities. Typical Fortune 500 benefits including vacation, 401k match, etc. although healthcare is less expensive. Long term bonus plan provides a great incentive award. Easy to move laterally or downward.

    Cons

    Product and overall company strategy is unclear and changes often. Compensation is not tied to performance. Raises are designed to keep people below the midpoint of their salary band. Above the midpoint raises do not keep up with inflation. Culture is overly accepting of failure.

    Advice to ManagementAdvice

    Improve the Hi Po program to generate advancement opportunities. Realign compensation management as a reward tool to drive performance. Hire outside experts to augment internal knowledge rather than relying exclusively on network expertise to try and drive leadership in areas like cloud, big data, social media and collaboration.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Mobility RSC in Danbury, CT
    Current Employee - AT&T Mobility RSC in Danbury, CT

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Good pay, hard work but definitely worth the pay.

    Cons

    The goals you have to hit are a little bit high but definitely attainable.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Challenging, Great Environment, Fun Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    The commission is great. Work with new customers every day

    Cons

    Upper Management has no idea how to manage people. Always trying to reinvent the wheel. They prefer to stay in their offices and tell us how to work.

    Advice to ManagementAdvice

    Everyone needs get on the same page.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    AT&T sucks you life away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Reno, NV
    Current Employee - AT&T Retail Sales Consultant in Reno, NV

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Free cell service. Talking to new people all the time. Pay is good. Helping people with technology.

    Cons

    NO WORK LIFE BALANCE. They say family first. But let's be real it's impossible to have kids or any type of film time. As far as women don't expect to move up especially in Reno NV. Inless you are part of the cool kids club ( the male managers) or the chant forces them to hire a women.

    Advice to ManagementAdvice

    Treat people like humans

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Fantastic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at AT&T

    Pros

    Great work life balance.
    Good Time off policy
    Good compensation

    Cons

    Little unorganized
    Too many process

    Approves of CEO

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