AT&T Reviews

Updated July 3, 2015
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1,384 Employee Reviews

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  1. LEVERAGED SERVICE REP

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Pay incentives hours bonus union

    Cons

    Management is out of touch only cares about numbers


  2. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Denver, CO
    Former Employee - Sales in Denver, CO

    I worked at AT&T (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None nine nine nine none

    Cons

    Several many a lot too many

    Advice to Management

    Stop


  3. Senior Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company, interesting technology, good people, diversity, decent pay, great place for women and minorities

    Cons

    massive bureaucracy, office politics, long hours, have lost many good mid level managers

    Advice to Management

    listen to front line people, pay more attention to the customer and less attention to the stock market analysts


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  5. Operation executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations/Sales Support Representative in Placentia, CA
    Former Employee - Operations/Sales Support Representative in Placentia, CA

    I worked at AT&T (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good hours and good pay. large company and corporate culture

    Cons

    bad management, no insight on client values and operations by upper management


  6. Retail Sales COnsultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good Benefits, vacation, salary is great but could be better, and 401k was excellent!!!

    Cons

    Poor managment, poor work and life balance, poor commission structure. Company is very sales driven and contstanlty changing commission and policy to make it harder to sell. Favoritism drives this company. and thats why brown nosers get promoted!!!!

    Advice to Management

    Be fair and take interest in your employee instead of being monotone and cold with your employees.


  7. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Account Manager/Executive in New York, NY
    Current Employee - Enterprise Account Manager/Executive in New York, NY

    I have been working at AT&T (More than 3 years)

    Pros

    It has a great 401 K match along with a great work/life balance. Furthermore, it is a great place to get a start and the work is not too hard. Furthermore, although sales and hitting quota is important it is rather hard to get fired unless you screw up big time!

    Cons

    Too many cumbersome internal processes that make hitting quota too difficult and also makes clients extremely unhappy. The billing is awful and it can be hard to move around the company because you are told one thing and that is not always what ends up happening. Furthermore, they constantly preach that they are a technology company, however they are slow to adopt technology and they are not all that innovative.
    Furthermore, there is no culture here.

    Advice to Management

    Keep your word and innovate.


  8. None

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    I enjoyed the money but if you have a family the you shouldn't work hereb

    Cons

    None at this time that icanthinknof

    Advice to Management

    Need to be better management I didn't really like the upper management because of the lack of training


  9. Helpful (1)

    CSE 2 (Account Manager 2)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Manager in Dallas, TX
    Current Employee - Business Account Manager in Dallas, TX

    I have been working at AT&T

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work with good local team. Employee discounts on wireless, verse and digital life.

    Cons

    below average pay relative to technical sales industry (35-50% less). Work/life balance. Micromanaged, due to reduction i head counts lack of opportunity for advancement. Sales roles often spend entire days in billing and implementation issues (as everything seems to be "sales" responsibility). Overly aggressive sales quotas result in "management by job threat". High turnover environment.

    Advice to Management

    Stop trying to grow AT&T revenues overnight. Understand steady ling term planning is the a better key to success. Remove outsourced billing support and bring back in house to badged employees, get "sales" out of billing and implementation issues.


  10. Helpful (1)

    Ok company..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Houston, TX
    Current Employee - Retail Sales Consultant in Houston, TX

    I have been working at AT&T (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Different benefits, pay, paid for work device.

    Cons

    Management doesn't always seem to try to encourage you in a positive manner positive.

    Advice to Management

    N/A


  11. machine operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Atlanta, GA
    Current Employee - Machine Operator in Atlanta, GA

    I have been working at AT&T

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    the pay is good but not as much as should be, benifits are very good and payed vacation.

    Cons

    AVOID!!! we work 10 hr days 13 day stretches of forced ot no end in sight. ESM is a joke and if you can mesure up to it you will get yourself hurt. they put on a safety first mask but boss encourages and tries to force unsafe acts.

    Advice to Management

    rest your men let them be with there families thats why they work, back off the production quota before MORE men get hurt.



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