AT&T Reviews

Updated March 26, 2015
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1,241 Employee Reviews

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  1. put in a lot work and dedication for not a lot of monetary return

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Good benefits, good employee discounts, some career movement potential if you are open to relocation. Lots of training opportunities. Great senior level leadership CEO and Presidents.

    Cons

    pay vs contribution does not seem to equal out. very large corporate structure with lots of regimented rules and micro management. jobs cuts or surpluses seem to happen more and more often

    Advice to ManagementAdvice

    work life balance does not really exist, reward the employees who truly want to make a difference in the customer experience.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. Old school company

    Former Employee - Senior Product Marketing Manager in Redmond, WA
    Former Employee - Senior Product Marketing Manager in Redmond, WA

    I worked at AT&T full-time (more than 3 years)

    Pros

    Large telecom, has lots of power (or at least thinks it does)

    Cons

    Crazy workload, and even when you exceed all your goals still get mediocre reviews / bonuses/ promotions because it's all political. Live in firedrill mode.

    Advice to ManagementAdvice

    Consider caring about employees as people and not cogs in a machine.

    Doesn't Recommend
  3. 1 person found this helpful

    Not a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Saint Louis, MO
    Current Employee - Senior Developer in Saint Louis, MO

    I have been working at AT&T full-time

    Pros

    Good Benefits
    Nice Perks (1/2 off Mobile, Uverse and free landline)
    Most allow Telecommuting
    Decent Bonus, but declining as of this year

    Cons

    Salaries below Market Average
    Constant threat of layoffs
    Raise are ridiculously low
    Promotions are few and far between
    Constant budge constraints mean zero travel and limited training
    Shrinking company

    Advice to ManagementAdvice

    Advancement opportunities are few and far between

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful

    Customer service is routinely talked about as a priority, and then laughed at in private.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Womb to Tomb. When you are in, you might have to commit a felony to get fired. The government has nothing on them for the lack of productivity and singular attention to upper level pay. You get paid for reading the paper.

    Cons

    Mindless, pointless routine. Nepotism and childish politics. When you are in, you might have to commit a felony to get fired. The government has nothing on them for the lack of productivity and singular attention to upper level pay. You get paid for reading the paper.

    Advice to ManagementAdvice

    Recognize that you have made your own competition by your complete lack of concern for the millions of people who spend money with you. If it was not for penalty for discontinuation of service, your mobile customer base would plummet, not due to the quality of service but to the disregard you show your customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    Do not get promoted into management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    You are able to work from home sometimes if you are a manager

    Cons

    The managers get surplused a lot

    Advice to ManagementAdvice

    This would be a great company to work for if you did not downsize so much.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Working with this company has its up's & down's

    Current Employee - AT&T Retail Sales Consultant
    Current Employee - AT&T Retail Sales Consultant

    I have been working at AT&T

    Pros

    The benefits are excellent; the pay varies (commission pay out changes often). If you are hired within a store with a family like atmosphere it is better than one that is ran like high school.

    Cons

    changing commission, payout, quotas, and management is challenging. Schedule and its a competitive environment so some reps/ management are always honest or trustworthy.

    Advice to ManagementAdvice

    Do not focus on rep's failures; get some coaching skills so that you can bloom a person...the statement: "You're only as good as your last month numbers"!!! is not motivational

  8. This was not the best experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Good pay compared to other jobs in this area.

    Cons

    Most of the people I met with this company were very dishonest. The company itself does not care about its customers or employees.

    Advice to ManagementAdvice

    Do more about promoting working with integrity. Listen to employees when they suggest ways to save the company money. Be true to your word instead of lying to your employees & getting them to pass that word on to customers.

  9. wire tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    good pay and a union

    Cons

    overworked and too many assignments at one job

    Advice to ManagementAdvice

    allow people to transfer without favoritism

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Database Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bothell, WA
    Former Employee - Anonymous Employee in Bothell, WA

    I worked at AT&T

    Pros

    Nothing great working with AT&T

    Cons

    Work environment is bad. Management does not come up with anything other than work.

    Advice to ManagementAdvice

    If you want to retain good talents, be prepared to support them with their needs. HR team and total organization is confused. They don't know whom to contact for what.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. Flush

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Engineering in San Jose, CA
    Current Employee - Director of Engineering in San Jose, CA

    I have been working at AT&T

    Pros

    Great CEO on a personal level

    Cons

    Poor organization to work for
    HR Rules.... Support Drools...
    Many dissatisfied customers

    Advice to ManagementAdvice

    Get it together...

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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