AT&T Reviews

Updated August 28, 2015
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2,383 Employee Reviews

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  1. Great benefits & company structure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Amazing benefits, paid time off, and other employee benefits like tuition reimbursement and paid training.

    Cons

    All of the drama that can occur between sales reps and managers. Sales reps are unionized and the managers are not. Sometimes it leads to conflict and clashing priorities.

    Advice to Management

    Strengthen the relationships between managers and sales reps so reps can trust that their superiors are looking out for their best interests as well as those of the company.


  2. Helpful (1)

    Retail Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay for entry level

    Cons

    management is messy, commission structure constantly changing

    Advice to Management

    stop being so messy


  3. Good company, lots of changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support Representative
    Current Employee - Sales Support Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Really good benefits, great employee discounts, decent pay (better than minimum wage), lots of changes, access to new technologies, and lots of friendly coworkers (for the most part)

    Cons

    Thankless job, no bonuses or "extras", takes 6 months to get the "great benefits" without having to pay an arm and a leg, lots of changes ALL...THE...TIME..., long hours, not a lot of work/life balance.


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  5. Provisioner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than 10 years)

    Pros

    Mature, global, multi-product company. There is no worries about it closing. If you have the experience there are places to grow.

    Cons

    There are bad apples in every barrel. Many times you have to report to them. It can be dog eat dog.

    Advice to Management

    Understand that without the people there would be no metrics to apply. Get the priorities adjusted so that the people become important again.


  6. great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, good benefits, and very team oriented. The commission was amazing, never had a commission check less than $2000

    Cons

    Family, work life balance is not so good. Retail hours are horrible when you have a family. management will make you get your sales. if you fail at sales you wont last. lots of pressure but manageable.


  7. Retail Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Charlotte, NC
    Former Employee - Retail Sales Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Managers in the area are great to work with, promote team environment. Always on the cutting-edge of technology.

    Cons

    Work life balance is not great but that is to be expected in a retail environment. Many, many quotas to manage.

    Advice to Management

    Lead from the front and lighten up on the micromanagement. Overall, upper management is accessible and willing to help when needed.


  8. Manage sales team, HR compliance, Payroll, Audit inventory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in San Francisco, CA
    Former Employee - Retail Store Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook

    I worked at AT&T full-time (More than 5 years)

    Pros

    Fun work environment, great products to sell

    Cons

    Work life balance is difficult in management.

    Advice to Management

    Networking is the best way to continue to move up the ladder. Get your name known.


  9. Outside plant fiber design engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Plant Design Engineer in Dublin, CA
    Current Employee - Outside Plant Design Engineer in Dublin, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T (More than 10 years)

    Pros

    Excellent training and benefits.

    Cons

    Drastic shift towards using contract labor.


  10. AT&T

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Incredible volume of work, customers, gifted technical staff

    Cons

    inefficient, misplaced priorities, training shortfalls


  11. Large Group

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    They have well defined processes.

    Cons

    Poor communication from upper management.



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