AT&T Reviews

Updated July 28, 2015
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2,228 Employee Reviews

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  1. Mobilizing your world?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Jonesboro, GA
    Former Employee - Retail Sales Consultant in Jonesboro, GA

    I worked at AT&T full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    AT&T offers great pay, incentives, bonuses!! Great start to what can become your career home. Loved my team!! Shout out to SNELLVILLE, GA!! The environment and experience is well worth it. Give it your all, ask questions when you have doubts, and execute to meet sales goals!!

    Cons

    However, the attendance tracking system is a bit unfair, especially when you have valid reasoning for missing and/or being late to work. Your life doesn't stop for your job. Also, management can become complacent and not care about the better accomplishments for the store. Management can also play favorites or have cliques. Sometimes they will have you stay passed your scheduled time without considerably asking. Some of the policies are a bit tedious, but not enough to not consider working there.

    Advice to Management

    Please guys, stay on top of the training and new product info so that if your employees have questions, you'd know better than anyone how to handle any given situation. Also, make sure everyone receives the same amount of attention towards development. Please hire people who care about their jobs and not those only wanting to collect a paycheck. Other than that, be the leaders!!


  2. Helpful (1)

    Sr. IT Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Project Manager in Atlanta, GA
    Current Employee - Senior IT Project Manager in Atlanta, GA

    I have been working at AT&T full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working multiple projects improves your skill set.

    Cons

    Typical year would include working 14-20 hour days, 7 days a week.


  3. Helpful (1)

    Retail Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As an RSC, you have the ability to earn more than most other retail sales jobs. The job is fast paced and has great benefits. You must be self motivated, but you will start with a solid hourly wage with commission. Great training before you are expected to sell. Overall fun culture and environment.

    Cons

    MICROMANGEMENT! Depending on management, be prepared to have your sales analyzed daily and even hourly. AT&T is very competitive on a store level and management will make sure you are covering all metrics, even goals that do nothing for you (ATT app). You will be judged by your Willing To Recommend survey with every customer and one bad score will drop you in rankings. Very political when trying to get promoted. It is really who you know, more than how good your sales are.

    Advice to Management

    Stop micromanaging reps. If reps can't sell or wont do what is asked, fire them.


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  5. Great Pay - Lots of Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at AT&T (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay and benefits with advancement options.

    Cons

    Micro managed and doing the job of 7 people while only getting paid for 1!

    Advice to Management

    Stop changing the commission. Treat your employees well and they will in turn great your customers well.


  6. RSC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great hourly pay, if u can hit your goals great comm. Pay out.

    Cons

    U have no time for family life

    Advice to Management

    Need to care more about your employees family and illness.


  7. Engineering administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Engineering Administrative in Rohnert Park, CA
    Former Employee - Telecommunications Engineering Administrative in Rohnert Park, CA

    I worked at AT&T full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits, vacation and paid time off that accrues with seniority, union

    Cons

    Increasingly monitored and evaluated to the point where it is difficult to do ones job. Focus is on attaining numbers and productivity, although upper management is unaware of actual job functions


  8. Undecided

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credits and Collection in Orlando, FL
    Current Employee - Credits and Collection in Orlando, FL

    I have been working at AT&T full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They have great benefits and salary

    Cons

    They say there's a lot of growth in the company but too much favoritism, it's all on who you know. And last but not least they have shift bids every quarter and you might just get a shift that doesn't work around your work life.

    Advice to Management

    Need to communicate more with employees to have a better work environment and to build up the moral in the work place.


  9. Helpful (1)

    Good pay

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative in Pasadena, CA
    Current Employee - Customer Service Representative in Pasadena, CA

    I have been working at AT&T full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay, good benefits and 401k

    Cons

    Bad management, micromanagement, over worked


  10. Rewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Manager in Southfield, MI
    Current Employee - Channel Manager in Southfield, MI

    I have been working at AT&T full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexibility, travel opportunities, networking, working with customers from all walks of life- very inspiring.

    Cons

    Marketing is a very competitive environment. AT&T is a company that's always looking for ways to change and improve. So employees must always be ready for that next move and challenge or risk being left behind.


  11. Retail Sales consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&Amp; T Retail Sales Consultant
    Current Employee - AT&Amp; T Retail Sales Consultant

    I have been working at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great commission, room for growth, benefits, and good rewards,

    Cons

    Schedule is not steady everyday is different, rude customers.



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