Abercrombie & Fitch

  www.abercrombie.com
  www.abercrombie.com

Abercrombie & Fitch Reviews

Updated December 19, 2014
Updated December 19, 2014
2,333 Reviews
2.8
2,333 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Abercrombie & Fitch Chairman and CEO Mike Jeffries
Mike Jeffries
1,289 Ratings

Review Highlights

Pros
  • Working with generally cool good looking people is a perk (in 49 reviews)

  • The store is small so it's easy to manage so it's a very laid back job (in 121 reviews)


Cons
  • Part time workers get minimum wage (i've never heard of any models getting a raise) (in 250 reviews)

  • Work-life balance varies based on how much time you are willing to make for personal activities (in 78 reviews)

More Highlights

326 Employee Reviews Back to all reviews

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  1.  

    Working as an MIT at Abercrombie & Fitch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager In Training (MIT)
    Former Employee - Manager In Training (MIT)

    I worked at Abercrombie & Fitch

    Pros

    Straight forward interview (scripted) dealing with background and past job experiences. Primarily examples of when I was in a leadership or management position in the past and how well I performed. Attire was casual...pretty much anything from the store, I was told to wear jeans and a t-shirt with converse if I had them. If you have a college degree and your interviewer approves of your physical attributes, more than likely you will be offered the position regardless of how well you answer each question.

    Cons

    The interview was with the district manager, I had expected to work at a more convenient location than I was assigned and somewhat misled. I was fully expecting to work in the location that I was recruited, where the application was submitted, and where the interview took place. When I was offered the position, I requested a day to think it over, and the next day I accepted....only to find out they expected me to work in a location about 25 miles farther away. Turns out the pay wasn't exactly a salary of what the verbal agreement of $31,000 was either, I earned only $14.90/hr and upon being promoted to a store Assistant Manager there was no raise whatsoever. It was a very simple, mundane, and irritating job.

    I found it extremely boring...the store staff themselves were relatively friendly but also seemed entitled and arrogant over such a ridiculous job. Any position above the store manager only cared about themselves (ie the District Manager was extremely fake and had unrealistic expectations of all staff). The store environment changed to a negative and hostile environment immediately upon upper management entering the mall. Customers repeatedly complained to myself and other associates on why other employees were constantly approaching and overwhelming them even after asking for space to simply browse...reason being: our district manager was present and literally writing associates up for not approaching and forcing our "service and help" on each customer, which usually resulted in the customer turning around to leave.

    The position also strongly stressed recruiting...it could almost be considered a full-time recruiting job at times because of how ridiculous their expectations are.

    I gave numerous interviews and was reprimanded repeatedly for hiring "unqualified" candidates...when no one had looked over their application yet or sat in on the interview with me. I was told before even meeting the candidate whether I was expected to hire someone or not based strictly on their physical appearance. If they were relatively attractive I was told to make sure they applied for the impact (stock area) position. If the store manager found them more attractive I was instructed to let the applicant know we had more positions available for the "model" position. Our manager was known to switch their applications as well depending on their appearance. Also important to note, many of the employees I hired were never scheduled nor given anymore than an orientation day, even after completely opening their availability. I witnessed some of my hires cover for another employee's shift; only to be sent home and us short-staffed because of their appearance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Mind-numbing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Paramus, NJ
    Former Employee - Assistant Store Manager in Paramus, NJ

    I worked at Abercrombie & Fitch

    Pros

    Going to work in casual clothes every day, a non-traditional schedule (if you like that sort of thing, I do not., access to the mall whenever you're at work.

    Cons

    Company values AKA not being allowed to hire competent interviewees because they don't appease the absurd "look policy", crappy pay, horrible hours, meaningless labor, horrendous interpersonal interactions with crabby customers, having to work holidays, nights, and weekends... it is a long list.

    Advice to ManagementAdvice

    Stop being so brainwashed... you all have college degrees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Assistant Manager in Portland, ME
    Former Employee - Visual Assistant Manager in Portland, ME

    I worked at Abercrombie & Fitch full-time (more than an year)

    Pros

    You get a full time job if you are within what they deem good looking, and you may get to travel some within your district to help with other stores.

    Cons

    You will have no life unless you can manage to completely not care about the store and what upper management has to say. They will make you work without breaks, and then put breaks in later in order to seem within the law. They will tell you to work on your only day off because there is going to be a corporate visit, and then no one will show up. It is essentially a bunch of mind games they play in order to have stores strive for their outrageous standards. Only working on a good staff makes working for them tolerable for any period of time.

    Advice to ManagementAdvice

    Understand what is a reasonable request, and what is pushing your workers over the edge. Because the company is suffering, reduce jobs at the corporate level instead of forcing the stores to work way beyond reasonable limits on a skeleton staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Just don't.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Lexington-Fayette, KY
    Current Employee - Store Manager in Lexington-Fayette, KY

    I have been working at Abercrombie & Fitch

    Pros

    Some of the people were okay

    Cons

    District managers pick favorites. You have to be completely fake. The company is a dead end.

    Advice to ManagementAdvice

    Listen to people at the store level.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    Bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Model in Santa Monica, CA
    Former Employee - Floor Model in Santa Monica, CA

    I worked at Abercrombie & Fitch part-time (more than 3 years)

    Pros

    Only good thing about this is the cool people u work with

    Cons

    The pay is bad and you cant move up

    Advice to ManagementAdvice

    pay more

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    not a good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Model in Kansas City, MO
    Current Employee - Floor Model in Kansas City, MO

    I have been working at Abercrombie & Fitch part-time (more than 3 years)

    Pros

    the co workers are cool

    Cons

    pay is bad and not fair

    Advice to ManagementAdvice

    Pay more to people

    Doesn't Recommend
    Negative Outlook
  8.  

    Avoid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Abercrombie & Fitch full-time (more than 5 years)

    Pros

    Some teams good and friendly.

    Cons

    Most teams stuck in doing it the way it's always been done. Highly political and many clicks. HR facilitates more backstabbing than personable accountability. Value statement is so long it's worthless, as demonstrated by many. Probably worst is many have advanced to high positions because of political connections rather than experience and proven record.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    It's sucks don't get enough hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Model in Willow Grove, PA
    Current Employee - Floor Model in Willow Grove, PA

    I have been working at Abercrombie & Fitch part-time (less than an year)

    Pros

    Ummmm I don't think anything

    Cons

    Everything don't fill like you have a job I went a month without working an had to cal them I think they forgot about me don't give you any hours worst job in life

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Shelf life

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Abercrombie & Fitch

    Pros

    Meet some great people, have fun at work

    Cons

    Promotions are based on nothing but how good looking you are, or are not.

    Advice to ManagementAdvice

    Be more buisness minded!

  11. 1 person found this helpful  

    Brutal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Miami, FL
    Former Employee - Store Manager in Miami, FL

    I worked at Abercrombie & Fitch full-time (more than an year)

    Pros

    Performance based promotions, do what you are supposed to do and you will get promoted...

    Cons

    ... if you are pretty enough. Will hire you as a manager if you are young, incredibly good looking and have a college degree... nothing else matters. If you are hired as a manager and are not incredibly handsome or gorgeous... your career is over before it even started.

    Advice to ManagementAdvice

    Your management turnover is over 100%, something is wrong

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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