Abercrombie & Fitch

  www.abercrombie.com
  www.abercrombie.com

Abercrombie & Fitch Reviews

Updated December 21, 2014
Updated December 21, 2014
2,337 Reviews
2.8
2,337 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Abercrombie & Fitch Chairman and CEO Mike Jeffries
Mike Jeffries
1,291 Ratings

Review Highlights

Pros
  • Working with generally cool good looking people is a perk (in 49 reviews)

  • The store is small so it's easy to manage so it's a very laid back job (in 121 reviews)


Cons
  • Part time workers get minimum wage (i've never heard of any models getting a raise) (in 250 reviews)

  • Work-life balance varies based on how much time you are willing to make for personal activities (in 78 reviews)

More Highlights

899 Employee Reviews Back to all reviews

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  1.  

    A very social environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Model in Peabody, MA
    Current Employee - Model in Peabody, MA

    I have been working at Abercrombie & Fitch part-time (more than 5 years)

    Pros

    Great discount. Everyone was around my age and managers were much more chill as Abercrombie got more lax on what you could wear and not wear

    Cons

    In the past you basically had to buy the clothes you worked in

    Advice to ManagementAdvice

    There is no room for promotion. You have to have a 4 yr degree to go anywhere which is nuts for a retail store

    Doesn't Recommend
    Negative Outlook
  2.  

    AM and already over the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Abercrombie & Fitch full-time (more than 5 years)

    Pros

    The Job is easy. Being a model previously helped me transition to assistant manager very easily. It's great experience in the management field and you make a lot of connections (to later leave).

    Cons

    Recruiting people is terrible. The turnover is so high because we can't give our associates even a decent amount of hours since we want "good looking people" and "fresh faces" all the time. Due to this, the associates treat the job like a joke and won't show up or quit in the worst manner possible. Upper management micromanage stores they never visit and when they do, they pick out stupid things that are wrong. Updates every week are miserable. Discount during AAA's is good but only then.

    Advice to ManagementAdvice

    Quit micromanaging our stores. If you want results, listen to our opinions. We are in there every day. We see what goes on and what SHOULD change! Ask us. Treat us as your equal.
    Get rid of the plants. They are a pain and we always find sensors in them. Get rid of crazy standard and forms. Let us remove clothes from the forms, we would sell way more merchandise. Also, I wish we could just dress the forms ourselves and not involve some crazy task to make them look perfect!
    Allow us to recruit less. A lot less. Let us develop our good associates into great ones and give them decent hours (15-20 a week). We worry every time we schedule a new hire to do something because it's hard to train them and run our store at the same time.
    If there was ONE THING I could change, it'd be to stop recruiting and keep our good associates. Even just have one position and train them all how to do model/impact work. My T3 store would need maybe 15 great employees and the store would run smooth, instead of the 50 that I am told are needed.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Great job for High School or College Student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate (Model) in Little Rock, AR
    Current Employee - Sales Associate (Model) in Little Rock, AR

    I have been working at Abercrombie & Fitch part-time (less than an year)

    Pros

    The greatest parts of working here is definitely the people you work with along with the culture of the store and company. It is a very laid back environment but with very strict policies and standards. The people you work with are normally pretty outgoing and fun to be around.

    Cons

    The cons are quite an extensive list sadly. You only get 30% off full priced items with 20% off at Sister stores, so most of the time the store sale is better than your associate discount. You get Minimum Wage so you really use about a weeks worth of pay on one outfit. There is no room for growth unless you complete or have a Bachelors degree to become a Co-manager or Store manager. You can be "on-call" many a day with many 4 or 5 hour shifts only. So your work-life balance can be difficult to plan for.

    Advice to ManagementAdvice

    Depends on your Management team. We just got a brand new Management team and they are wonderful. The last one... not so much. So, if you have a good team then working can be great.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Spartanburg, SC
    Current Employee - Store Manager in Spartanburg, SC

    I have been working at Abercrombie & Fitch full-time (more than an year)

    Pros

    Great benefits, great store staff

    Cons

    Long hours, pay, policies suck

    Advice to ManagementAdvice

    Create more of a work/life balance

    Negative Outlook
    Disapproves of CEO
  6.  

    Great foot in the door

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Abercrombie & Fitch

    Pros

    Great starting job as a high school student

    Cons

    No raises, messy management, horrible hours

  7.  

    Fun for a side job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Model in Santa Barbara, CA
    Former Employee - Model in Santa Barbara, CA

    I worked at Abercrombie & Fitch

    Pros

    Casual, easy job. Extremely low stress. Made some friends.

    Cons

    You're competing with fellow employees to get as many shift hours as you can, since the pay is minimum wage.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    High turnover, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate (Model) in Santa Monica, CA
    Current Employee - Sales Associate (Model) in Santa Monica, CA

    I have been working at Abercrombie & Fitch

    Pros

    Clothes (which is subjective), dress code is simple (wear anything that AF sells, or wear no branded white, navy, gray shirts). Its a good a place as any if you're looking at working part-time at a clothing retail store.

    Cons

    Working retail is hard and has a high turnover rate anyway. No sitting, lots of folding clothes, difficult customers, very busy. Low pay. They substitute pay with employee discount. If I remember correctly, it was a 25 or 30% discount on all items including markdowns. Because of high turnover, they were willing to let me work 1 or 2 shifts every 1-2 weeks just to keep me on the roster, which is a decent sell if you want to stay for the employee discount.

    No real room for advancement. AF has management program and they hire all their models for photo shoots, etc. from within.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Fine Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate (Model) in Willow Grove, PA
    Former Employee - Sales Associate (Model) in Willow Grove, PA

    I worked at Abercrombie & Fitch

    Pros

    An easy job. Nothing was hard, there were lots of rules but they were all comprehensive. The scheduling was clear. Not a career oriented job, but it was good for a summer during college.

    Cons

    The scheduling was annoying, as management never allocated enough hours to individuals. This was annoying as you are often pressured into using one of your 50%s to purchase new merchandise. It felt more like a sales ploy than a job considering the lack of motivation in the sales team.

    Advice to ManagementAdvice

    Consider motivating employees to promote customer satisfaction and reach sales goals. Also running a leaner team (less people working more hours) would develop your sales team professionally and create a better more driven mentality.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Model in Atlanta, GA
    Current Employee - Floor Model in Atlanta, GA

    I have been working at Abercrombie & Fitch part-time (more than an year)

    Pros

    Very chill atmosphere
    Cool co-workers

    Cons

    You have to pay almost full price for employee uniform

  11.  

    Decent Place for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Model in Bethesda, MD
    Current Employee - Model in Bethesda, MD

    I have been working at Abercrombie & Fitch part-time (less than an year)

    Pros

    Ok discount
    Friendly coworkers
    Opportunities to move up

    Cons

    Brand Image
    Lack of customer service

    Recommends
    Neutral Outlook
    Disapproves of CEO

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