Acapulco/EL Torito Restaurants

www.realmexrestaurants.com
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Acapulco/EL Torito Restaurants Reviews

Updated March 23, 2015
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2.7
14 Reviews
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Chris Thomas
3 Ratings

14 Employee Reviews

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  1. While the company had gone through some positive changes in its corporate structure there were a lot of empty promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in San Jose, CA
    Current Employee - Assistant Manager in San Jose, CA

    I have been working at Acapulco/EL Torito Restaurants

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    When you get back to the basics of it all it was an exciting place to work.
    you are pushed to grow and develop yourself and your team.
    They were focused on the guest and the guests needs.
    constantly evolving in the approach and delivery.

    Cons

    You can get a bit more of a work load than one person should have if you prove to be able to handle it.
    A few times the bonuses had been lost due to some accounting errors.
    After having completed the requirements for obtaining a promotion and raise you may be made to wait for sometime before it is realized.
    The people who knew the most dirty secrets got away with it all, usually the ones who had been there the longest...
    Too many closures within the company

    Advice to Management

    Be careful not to be too good at your job, because when your success is noticed by those who you outperform you will soon find your career in danger without much warning.
    When implementation of a new tool, or Program has been chosen it is often rushed into effect and without being fully operational causing more problems and raising the costs associated.
    Benefits had been paid for but weren't received due to transitioning from the corporate team who managed them to the third party company that was sourced out to cut costs.

  2. This company had delicious food and I enjoyed working with everyone.

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    They teach you how to make tasty Mexican food, you have a high chance of getting hired, the manager's are easy too get along with as long as the job gets done.

    Cons

    It's extremely unorganized, they are very slow during the week which means they will cut you early if they don't absolutely need the labor. They don't give raises due to the lack of business, so hours are cut and raises in pay ate zero making a living is difficult in this restaurant.

  3. Company that seeks reliability and consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Irvine, CA
    Current Employee - Anonymous in Irvine, CA

    I have been working at Acapulco/EL Torito Restaurants part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Management will look out for you and take care of you IF you are doing your job. Young & talented with new ideas.

    Cons

    Wages are often not negotiable; hours may not be enough to have this as an only job.

    Advice to Management

    Provide more room for growth for employees who excel

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  5. Always in search off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants full-time

    Pros

    food, staff, the guest, perks

    Cons

    could be much better in all aspects

  6. Disheartening ,undervalued and unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in San Diego, CA
    Current Employee - General Manager in San Diego, CA

    I have been working at Acapulco/EL Torito Restaurants full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people that work for you, such loyalty and devotion to helping you make an impact in your store.

    Cons

    Executive management is not supportive and tear you down. Extreme amounts of unnecessary paperwork. 14 to 15 hour days, 6 days a week.

    Advice to Management

    Keep it simple. Go back to basics and move forward. Stay consistent in your approach.

  7. restaurant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager
    Current Employee - Restaurant Manager

    I have been working at Acapulco/EL Torito Restaurants full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    can not find not even one good reason

    Cons

    be ready to work long hours about 55 o more per week, short staff, most of the restaurant are ether missing a kitchen manager, general manager ,
    regional directors will make you work six day, you will no be able to take your vation time because we are always short staff, few hours for kitchen staff to prep enough for the whole day, number one goal for the company is the labor they do not care about guest satisfaction,

    Advice to Management

    consider to motivate your management team, give vacation time, treat your employees with respect, invest money on having staff to accomodate guest needs,

  8. no good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in San Diego, CA
    Current Employee - Restaurant Manager in San Diego, CA

    I have been working at Acapulco/EL Torito Restaurants full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    not much, nothing, can't say

    Cons

    no direction, not good, no way

    Advice to Management

    none

  9. My experience has been decent due to other friendly employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acapulco/EL Torito Restaurants part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Tips are the only reason i have stayed for so long.

    Cons

    Hours suck due to lack of business. The lack of business then affects just about everything else in a negative fashion.

    Advice to Management

    Find a better way of bringing in business; instead of raising prices try lowering them.

  10. Company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Anaheim, CA
    Current Employee - Server in Anaheim, CA

    I have been working at Acapulco/EL Torito Restaurants part-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    New emphasis on the quality of the guest experieice; better service without singular focus on cost cutting; lots of menu changes and better food. Stable and loyal employees.

    Cons

    New ownership and revolving door at the top of the company.

    Advice to Management

    Don't take a step back by returning to cost cutting. Stay the course on improviements in the guest experience.

  11. It was an "OK" place to work for while I attended school.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Azusa, CA
    Current Employee - Waitress in Azusa, CA

    I have been working at Acapulco/EL Torito Restaurants

    No opinion of CEO
    No opinion of CEO

    Pros

    Part time employment and flexible schedule

    Cons

    Some of the mangagers have horrible communication skills

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