Accenture Reviews in Charlotte, NC

Updated June 5, 2014
Updated June 5, 2014
8,908 Reviews
3.6
8,908 Reviews
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Accenture CEO Pierre Nanterme
Pierre Nanterme
3,579 Ratings

Review Highlights

Pros
  • 55k range but the work/life balance is not worth the price in my opinion (in 583 reviews)

  • Good work culture generally but depends on the project u are working for (in 519 reviews)


Cons
  • work life balance despite being a tag line of many internal inititatives is a joke (in 1133 reviews)

  • Managers repeatedly ask you to stretch---I told you no WORK-LIFE balance:-( (in 182 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1.  

    Accenture Credit Services Charlotte

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Charlotte, NC
    Former Employee - Team Lead in Charlotte, NC

    I worked at Accenture full-time (more than 3 years)

    Pros

    They pay well and have above average benefits. The company learning is the same for cube jockeys as consultants. Take full advantage of this.

    Cons

    Level A to levels B and C are rife with ineptness. Level A's are brought in from the outside and they bring their damaged culture with them. Level B & C are experts at tossing candy to the cube jockeys. They lack vision to meet the contact demands much less be innovative with the process and make the process better.

    Advice to ManagementAdvice

    Stop hiring from the outside based on what you think will work. Roll up your sleeves to see how the job actually gets done and find out what it takes to make a financial services contract actually renew.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Hired, Relocated, Laid Off within 6 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter II in Charlotte, NC
    Former Employee - Underwriter II in Charlotte, NC

    I worked at Accenture full-time (less than an year)

    Pros

    Good training, Very Good benefits

    Cons

    Layoffs common due to contracts ending.

    Advice to ManagementAdvice

    Work with people for placement in other areas before laying off. Communicate possibility of layoff before relocating them.

    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Rewarding yet needlessly dissapointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Accenture full-time (more than an year)

    Pros

    Very forward thinking company. Wonderful benefits.

    Cons

    Management has too many levels and too much hierarchy. More useless data people than productive employees making the operation top expensive. They lose clients faster than they can get them because they are simply too big to pay attention. They will ignore a strong resume and hire people that are basically useless making them further inefficient. They do not like to promote to higher levels within.

    Advice to ManagementAdvice

    Those of you that understand how to fix your operation need to get on it. As of now; youre effectively out of the credit services business and you have caused thousands to lose jobs because of it. Get in touch with your lower level management and productive employees and drop to weight.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    was on approved short term disability and was let go with no notice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Charlotte, NC
    Former Employee - Underwriter in Charlotte, NC

    I worked at Accenture full-time (less than an year)

    Pros

    money and benefits - best company I've worked for regarding these factors

    Cons

    10-12 hrs a day at work, but was paid o/t. much pressure, only nterested in production, production, production. They had 3-4 SME's and you would get a different answer to a question from eachone of them. They need to have a training class with SME's only, so they can get on the same page.

    Advice to ManagementAdvice

    be more active and truthful with staff

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Does not practice what they preach in training. will not give you the opportunity to advance or move ahead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking in Charlotte, NC
    Former Employee - Banking in Charlotte, NC

    I worked at Accenture full-time (less than an year)

    Pros

    Accenture has some great ideas about employment and benefits for employees

    Cons

    Accenture hires managers with poor work ethics. Most of their employees in upper level positions will give you information that is not correct. They also in training just give you a piece of paper to look upon while they read it to you. No real working knowledge of their own position and most of the time have to direct your questions to someone else while they expect you to know your job. Accenture makes promises they cannot and do not intend on keeping when it comes to putting their money where their mouth is.

    Advice to ManagementAdvice

    Managers need to be sure the information they give to employees is accurate and correct. Most managers there are not trained well enough on their own position to be giving company information and direction to other employees. Managers and team leads also need to be adhering to the processes taught in the company as well and treat their team with respect and not just a bunch of cattle to herd around.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Layoff prone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Accenture full-time (more than an year)

    Pros

    Health Benefits are good. The people that work in ACS are what makes working for Accenture a tad bit enjoyable.

    Cons

    Where do I begin....ACS has a lot of great, smart people. The issue is that it seems as if Accenture does not care. They layoff employees that have been working there for YEARS and tell them that there are no positions available but then turn around and hire NEW people outside of Accenture that do not have an ounce of experience in the particular field that they are hiring for. At the same time that they are doing the layoffs, you can find positions on job boards saying that they are hiring. It doesn't make any sense to me how you can tell current employees that are about to be laid off that there are no open positions available but advertise that you are hiring on job boards. Why not redeploy current employees to other positions that are knowledgeable of processes instead of hiring new employees that require more training? Yes they do redeploy SOME folks but why not redeploy most workers instead of having multiple incoming training classes full of Non Accenture people? Working here you are not able to plan anything because you are living day to day wondering if you will have a job or not. That is no way to live and what makes working at Accenture so stressful. People have mortgages to pay for, car notes, etc.

    Advice to ManagementAdvice

    Instead of laying off loyal Accenture workers, work harder to redeploy as many of them as you can instead of hiring outside of the company and paying to train new people! If layoffs must occur, inform your employees when you are FIRST aware that you do not have any positions instead of waiting and keeping them in the dark. More communication is needed. Make it where if a contract ends with particular vendors, employees are still secure in their positions.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Disconnect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processor in Charlotte, NC
    Former Employee - Processor in Charlotte, NC

    I worked at Accenture full-time (less than an year)

    Pros

    Lots of money to be made.

    Cons

    Operations Leadership for the CSA department is in dire need of a complete overhaul.

    Advice to ManagementAdvice

    Address the chronic problem at its root instead of throwing more money and bodies at the issue.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter II in Charlotte, NC
    Former Employee - Underwriter II in Charlotte, NC

    I worked at Accenture full-time (less than an year)

    Pros

    Accenture is a solid global company with strong financials. The training program is great and the company seems efficient in delivery to customers. I had hoped to develop my career there.

    Cons

    The company laid me off after losing a contract only four months into my career. They convinced me to move my family and helped me envision a long and prosperous career, then they dropped me and my colleagues after losing the contract we were working on. If you choose to work for them, make sure to have a back up plan.

    Advice to ManagementAdvice

    I have a soured view of Accenture. You laid me off after only four months and therefore I cannot qualify for unemployment at a time when my industry is shrinking, it's Q4 and jobs are scarce, and you convinced me to move which estranged me from my support base and professional network. You didn't trust me to gather my own things when I left, and you prohibited my colleagues from having any contact with me after I left. It turns out that the whole process is unethical and unprofessional and the company truly doesn't adhere to it's core values.

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Mitigation Specialist in Charlotte, NC
    Former Employee - Loss Mitigation Specialist in Charlotte, NC

    I worked at Accenture full-time (more than 3 years)

    Pros

    working with friendly people from different ethnicity's.

    Cons

    no day is ever the same as far as who your manager will be or what your position will be

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Accenture is a great place to learn the ins and outs of consulting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Products in Charlotte, NC
    Current Employee - Retail Products in Charlotte, NC

    I have been working at Accenture full-time (more than an year)

    Pros

    Great large workforce able to tackle large scale efforts. Creating Client Value is easy.

    Cons

    Hard to integrate as an Experianced hire... all the internal leadership want you to 'earn your stripes' regardless of your performance. I've been top 5% in Annual Review for two straight years... normally I would be promoted... I've been told that no external hire gets promoted to Sr.Mgr without 5years of service at Accenture. The experianced hire attrition rate is over 80% in the first two years... there are reasons beyond the ability of the experianced hire to assimilate; if you don't start your career here be ready to stay a long time.

    Advice to ManagementAdvice

    Accept the Experianced Hires as a contributal portion of your work force and not just a way to gain a contract SME.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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