Ace Cash Express Reviews

Updated April 24, 2015
36 reviews filtered by
  • Any Location
  • Any Job Title
3.0
36 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
14 Ratings

36 Employee Reviews

Sort: Popular Rating Date
  1. Center Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The relationship you build with your customers

    Cons

    So many have been with company in same position for over 10yrs so upward mobility is hard.

  2. Review of corporate office job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Irving, TX
    Current Employee - Corporate in Irving, TX

    I have been working at Ace Cash Express full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people
    Flexible about working hours
    Decent Pay

    Cons

    Very poor work/life balance, you are expected to work A LOT
    Antiquated systems
    Management unwilling to invest in future of company

  3. It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Memphis, TN
    Former Employee - Sales Representative in Memphis, TN

    I worked at Ace Cash Express

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    got at least 3-4 days off

    Cons

    cant leave the center, hate being on call

    Advice to Management

    Would love to work in only one location

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice prople and good breaks

    Cons

    Long hours and hard workinrg conditions

  6. gained experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    personal growth, extra money, opportunities, hours, co workers

    Cons

    work-life balance, leadership, honesty, calls, secret shops

    Advice to Management

    better training

  7. Be ready to take the heat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Conroe, TX
    Current Employee - Customer Service Representative in Conroe, TX

    I have been working at Ace Cash Express full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pays a little over minimum wage, with less responsibility, overtime is not feared.

    Cons

    Management doesn't like lifting a finger, but wants to make you work Saturdays and Sundays every week so they could have off, store closes at 8 (even though it is SO slow between 6-8)

    Advice to Management

    Get more GOOD employees, and stop hiring random people.

  8. Cash Cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floating Center Manager/Teller in Youngstown, OH
    Current Employee - Floating Center Manager/Teller in Youngstown, OH

    I have been working at Ace Cash Express

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    We work longer hours so you get three day off most weeks

    Cons

    Once you're in the cage you can't leave

    Advice to Management

    Care more about your employees

  9. Be very flexible and robotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in Greensboro, NC
    Current Employee - Center Manager in Greensboro, NC

    I have been working at Ace Cash Express full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good hours
    Ok money
    Easy job

    Cons

    Pressure to make goals
    Constantly compared to other emloyees.
    Long days

    Advice to Management

    Better training
    An ace handbook created would be helpful

  10. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express

    Pros

    Full time great experience easy work

    Cons

    More employee working at a time

  11. Center Manager

    Current Employee - Center Manager
    Current Employee - Center Manager

    I have been working at Ace Cash Express full-time (More than 3 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    work helps build great customer service and great sales practices, has gotten better benefits for health care

    Cons

    time off policies are strict, scheduling in general is difficult, salary is left to be desired

Work at Ace Cash Express? Share Your Experiences

Ace Cash Express

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.