Ace Cash Express

www.acecashexpress.com
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Ace Cash Express Reviews

Updated February 26, 2015
Updated February 26, 2015
32 Reviews
3.0
32 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
32 Ratings

Review Highlights

Pros
  • Incentives are good pay is okay (in 6 reviews)

  • benefits, employee appreciation once a month including free pizza (in 3 reviews)


Cons
  • pay, advancement, promotions, leadership, work-life balance (in 5 reviews)

  • They do not pay enough to keep anyone that is worth working for this company so you are forced to work long hours with no brakes (in 5 reviews)

More Highlights

32 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    gained experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    personal growth, extra money, opportunities, hours, co workers

    Cons

    work-life balance, leadership, honesty, calls, secret shops

    Advice to ManagementAdvice

    better training

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Be ready to take the heat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Conroe, TX
    Current Employee - Customer Service Representative in Conroe, TX

    I have been working at Ace Cash Express full-time (more than a year)

    Pros

    Pays a little over minimum wage, with less responsibility, overtime is not feared.

    Cons

    Management doesn't like lifting a finger, but wants to make you work Saturdays and Sundays every week so they could have off, store closes at 8 (even though it is SO slow between 6-8)

    Advice to ManagementAdvice

    Get more GOOD employees, and stop hiring random people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Cash Cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floating Center Manager/Teller in Youngstown, OH
    Current Employee - Floating Center Manager/Teller in Youngstown, OH

    I have been working at Ace Cash Express

    Pros

    We work longer hours so you get three day off most weeks

    Cons

    Once you're in the cage you can't leave

    Advice to ManagementAdvice

    Care more about your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Be very flexible and robotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in Greensboro, NC
    Current Employee - Center Manager in Greensboro, NC

    I have been working at Ace Cash Express full-time (more than 3 years)

    Pros

    Good hours
    Ok money
    Easy job

    Cons

    Pressure to make goals
    Constantly compared to other emloyees.
    Long days

    Advice to ManagementAdvice

    Better training
    An ace handbook created would be helpful

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express

    Pros

    Full time great experience easy work

    Cons

    More employee working at a time

  7.  

    Center Manager

    Current Employee - Center Manager
    Current Employee - Center Manager

    I have been working at Ace Cash Express full-time (more than 3 years)

    Pros

    work helps build great customer service and great sales practices, has gotten better benefits for health care

    Cons

    time off policies are strict, scheduling in general is difficult, salary is left to be desired

    No opinion of CEO
  8. 2 people found this helpful  

    Okay, decent job for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Associate in Moreno Valley, CA
    Former Employee - Service Associate in Moreno Valley, CA

    I worked at Ace Cash Express full-time (more than a year)

    Pros

    35-38 hours a week, health insurance, vision, dental, 401K, paid vacation, floating holidays.

    Cons

    Ridiculous instability of location; driving around center to center for each shift (no mileage being reimbursed), long hours by yourself dealing with rude nasty crowds.

    Advice to ManagementAdvice

    Would be a great company to work for if upper management was more appreciative of all the hard work their employees do for this company and its goals set for us as associates.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Alright

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    Good pay not a whole lot of work

    Cons

    You are stealing money from the poor.

  10.  

    Not bad for short term only.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in Forestville, MD
    Former Employee - Center Manager in Forestville, MD

    I worked at Ace Cash Express full-time

    Pros

    Good hours, decent pay for the amount of experience necessary, good training. You may get a good amount of free time during certain parts of the day, where you can study or catch up on other things.

    Cons

    They move you from location to location a lot. Can be very dangerous depending on where they put you. One store was robed on a weekly basis. Not much room for advancement. Have to deal with extremely rude customers on a daily basis.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Satisfied so far but won't be able to stay for too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Ace Cash Express full-time (less than a year)

    Pros

    Work from home option, good learning platform, very nice and helpful people

    Cons

    Too many changes in the organization. Teams change all the time.
    Payday Loan Industry - not the best industry to work in. A lot of scrutiny from the government.

    Advice to ManagementAdvice

    Hire more creative people

    No opinion of CEO

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