Ace Cash Express

www.acecashexpress.com

Ace Cash Express Reviews

Updated January 13, 2015
Updated January 13, 2015
104 Reviews
3.0
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
53 Ratings

Review Highlights

Pros
  • Incentives are good pay is okay (in 6 reviews)

  • benefits, employee appreciation once a month including free pizza (in 3 reviews)


Cons
  • pay, advancement, promotions, leadership, work-life balance (in 5 reviews)

  • They do not pay enough to keep anyone that is worth working for this company so you are forced to work long hours with no brakes (in 5 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express

    Pros

    Full time great experience easy work

    Cons

    More employee working at a time

  2. 2 people found this helpful  

    Okay, decent job for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Associate in Moreno Valley, CA
    Former Employee - Service Associate in Moreno Valley, CA

    I worked at Ace Cash Express full-time (more than a year)

    Pros

    35-38 hours a week, health insurance, vision, dental, 401K, paid vacation, floating holidays.

    Cons

    Ridiculous instability of location; driving around center to center for each shift (no mileage being reimbursed), long hours by yourself dealing with rude nasty crowds.

    Advice to ManagementAdvice

    Would be a great company to work for if upper management was more appreciative of all the hard work their employees do for this company and its goals set for us as associates.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Center Manager

    Current Employee - Center Manager
    Current Employee - Center Manager

    I have been working at Ace Cash Express full-time (more than 3 years)

    Pros

    work helps build great customer service and great sales practices, has gotten better benefits for health care

    Cons

    time off policies are strict, scheduling in general is difficult, salary is left to be desired

    No opinion of CEO
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  5.  

    Alright

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Cash Express

    Pros

    Good pay not a whole lot of work

    Cons

    You are stealing money from the poor.

  6.  

    Not bad for short term only.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in Forestville, MD
    Former Employee - Center Manager in Forestville, MD

    I worked at Ace Cash Express full-time

    Pros

    Good hours, decent pay for the amount of experience necessary, good training. You may get a good amount of free time during certain parts of the day, where you can study or catch up on other things.

    Cons

    They move you from location to location a lot. Can be very dangerous depending on where they put you. One store was robed on a weekly basis. Not much room for advancement. Have to deal with extremely rude customers on a daily basis.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Satisfied so far but won't be able to stay for too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    I have been working at Ace Cash Express full-time (less than a year)

    Pros

    Work from home option, good learning platform, very nice and helpful people

    Cons

    Too many changes in the organization. Teams change all the time.
    Payday Loan Industry - not the best industry to work in. A lot of scrutiny from the government.

    Advice to ManagementAdvice

    Hire more creative people

    No opinion of CEO
  8. 2 people found this helpful  

    Service associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Cash Express

    Pros

    Incentives are good pay is okay

    Cons

    Working in poorer areas,, sometimes sales gets stressful

    Advice to ManagementAdvice

    Consider looking for better areas

  9. 1 person found this helpful  

    Was a franchise no longer owned by corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in Cleveland, OH
    Former Employee - Center Manager in Cleveland, OH

    I worked at Ace Cash Express full-time (more than 5 years)

    Pros

    Great customer service skills loved the interaction with our customers. Very busy easy job

    Cons

    No insurance no paid holidays

    Approves of CEO
  10. 1 person found this helpful  

    They don't value the employees hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in Compton, CA
    Former Employee - Center Manager in Compton, CA

    I worked at Ace Cash Express full-time (more than 8 years)

    Pros

    I wouldn't recommend this company for employment.

    Cons

    To kiss ass to the supervisors

    Advice to ManagementAdvice

    Need to star cleaning the people that work in the main office.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great experience, meet new people and help customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Associate in Orlando, FL
    Former Employee - Service Associate in Orlando, FL

    I worked at Ace Cash Express full-time (more than a year)

    Pros

    Meeting and helping customers daily.

    Cons

    It get a little lonely at time because you work by yourself all the time for 12 per day

    Advice to ManagementAdvice

    n/a

    No opinion of CEO

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