Ace Cash Express
2.8 of 5 86 reviews
www.acecashexpress.com Irving, TX 1000 to 5000 Employees

Ace Cash Express Reviews

Updated Jul 6, 2014

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2.8 86 reviews

                             

62% Approve of the CEO

Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz

Jay B. Shipowitz

(45 ratings)

40% of employees recommend this company to a friend
18 Employee Reviews Back to all reviews
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    Stressful job for the pay.

    Center Manager (Former Employee)
    Indianapolis, IN

    ProsManager bonuses IF your center reached all goals.

    ConsNo work/life balance. District manager too angry/pushy.

    Yes, I would recommend this company to a friend

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    good company to work for, must hit monthly goal

    Collections Representative (Former Employee)
    Irving, TX

    Prosbenefits, employee appreciation once a month including free pizza

    Consvery competitive, goal oriented, strict

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    • Culture & Values
           
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    Corporate employees were great to work with.

    Anonymous Employee (Former Employee)

    ProsGood attitude and work ethic at corporate office.

    ConsPrevious decision made to outsource some departments to third party company. Same third party company worked with employees prior to outsourcing and told employees they were only there to "help" and would not take anyone's job, before outsourcing occurred.

    Advice to Senior ManagementUpper management should be made aware of all true costs involved before decision to outsource is made.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    It is great oppurtunity

    Store Manager (Current Employee)
    Atlanta, GA

    ProsThe skills acquired on this job are wonderful building blocks for any aspiring professional. It is also a great working environment.

    ConsDue to the high volume of customers, we often times stand on our feet for hours at time. Many associates work with no supervision.

    Advice to Senior ManagementIt would be great if every center had at least two people working at all times.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    District Manager

    Anonymous Employee (Current Employee)

    ProsDesign your day and have freedom and have complete control...

    Conswork life balance is terrible

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Hard work

    Service Associate (Former Employee)
    Dallas, TX

    ProsWork by yourself no one telling you what to do and when to do it

    ConsWork all day from 8am to 7pm

    Advice to Senior ManagementAfter 2months for me

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Growth opportunity, but long hours.

    Accounting Manager (Current Employee)
    Irving, TX

    ProsGood employee recognition programs and insurance coverage

    Consno real mentoring program, so have to work at being accepted in the culture.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Great Company.

    Anonymous Employee (Current Employee)

    ProsFlexible hours ..Great People ...Great Pay..

    ConsCan not say that there is any , love this Job and the people ..:)

    Advice to Senior ManagementKeep up the good work..

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Approves of CEO

     

    Ace Cash Express has given me the opportunity to grow my knowledge and learn something new.

    Center Manager (Current Employee)
    Dallas, TX

    ProsGreat customer service skills are learned while working at Ace Cash Express. The company has a wide range of benefits to offer employees and it is a great working environment.

    ConsThere are no "cons" at the top of my mind for Ace Cash Express, however, there are some things I am sure they can make better. Overall the company is acceptable.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Great place to work, depending on department. Getting more stuffy/hard, focusing more on $ than keeping good employees

    Marketing Manager (Former Employee)
    Irving, TX

    ProsGood pay, very flexible work hours/life balance, great managers and career growth. Great vision and customer-focused strategy, very customer friendly.

    ConsNot so great benefits/insurance, culture getting more and more strict, jobs can change and shift to something you weren't hired for (that might just be unique to my situation though).

    Advice to Senior ManagementRemember to serve your employees just as well as you do your customers. Sometimes customers seem to get better treatment than do employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Ace Cash Express reviews and ratings — including employee satisfaction and approval rating for Ace Cash Express CEO Jay B. Shipowitz. All 18 reviews posted anonymously by Ace Cash Express employees.