Ace Hardware

  www.acehardware.com
  www.acehardware.com

Ace Hardware Reviews

Updated November 18, 2014
Updated November 18, 2014
261 Reviews
3.7
261 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Hardware President and CEO Ray A. Griffith
Ray A. Griffith
110 Ratings

Review Highlights

Pros
  • you learn a lot about home improvement and retail (in 14 reviews)

  • Good values and very positive with respect to work life balance (in 8 reviews)


Cons
  • I only received minimum wage throughout the entirety of my employment (in 11 reviews)

  • Long hours and chaotic schedule (in 10 reviews)

More Highlights

69 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good for high schoolers

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    My managers worked with my schedule and were always friendly.

    Cons

    Difficult management, lazy co-workers, the coupons and sales were always confusing to customers.

  2.  

    Eh

    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Ace Hardware part-time (less than an year)

    Pros

    employees were nice, they were very flexible with my schedule and always made sure they didn't interfere with my education and studying.

    Cons

    pay was only 7.50, some of the employees were extremely insensitive and very rude

    Doesn't Recommend
  3.  

    Very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in San Francisco, CA
    Current Employee - Assistant Store Manager in San Francisco, CA

    I have been working at Ace Hardware full-time (more than an year)

    Pros

    I enjoy being able to help our customers solve their problems and address their needs.

    Cons

    Being a small store, there is not much room for advancement.

    Advice to ManagementAdvice

    I'm part of upper management.

    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Decent job overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ace Hardware full-time (more than an year)

    Pros

    Fun job, coworkers are like family, easy to advance.

    Cons

    Horrible pay, sexist customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    To much with to little

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Management
    Current Employee - Category Management

    I have been working at Ace Hardware full-time (more than an year)

    Pros

    Great Benefits, Great Compensation,

    Cons

    Absolutely no communication between Management team, no training, very click type office culture, false values certainly do not practice what they preach,

    Advice to ManagementAdvice

    None, the corporation will do what they want and there is no changing it, they are stuck in an old and non-progressive culture. Don't expect changes, only make changes for yourself which means move on to a more progressive and organized company.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Ace is the place for the helpful hardware store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Knoxville, TN
    Former Employee - Team Leader in Knoxville, TN

    I worked at Ace Hardware part-time (more than an year)

    Pros

    The chance to help customers with there home repairs/improvements.

    Cons

    The hierarchy was nonexistent. "Too many chiefs, not enough indians."

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project/Program Manager in San Francisco, CA
    Former Employee - Project/Program Manager in San Francisco, CA

    I worked at Ace Hardware full-time (more than 10 years)

    Pros

    This is a growing company. In an industry that is generally consolidating Ace is leading the way with the best programs and cost of goods in the convenience hardware business.

    Cons

    Growth can be tough if the company lags behind in dedicating resources to support it. That is what is happening at Ace.

    Advice to ManagementAdvice

    More store planners. Managers need to proactively seek problem areas and aggressively solve them rather than give lip service to it.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Cashier in Wheaton, IL
    Former Employee - Head Cashier in Wheaton, IL

    I worked at Ace Hardware part-time (more than 5 years)

    Pros

    The coworkers are really friendly and you get to work a lot of hours. The customers appreciate you and the products

    Cons

    Managers are rude and favor women. Minimum wage pay and the managers expect you to do way more than you can actually do, especially for the pay

    Advice to ManagementAdvice

    Positive reinforcement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Some good some bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Pay rate is very good. job requirements arevery stressful and demanding. Overall a good pay forr a days work. Definitley worth it

    Cons

    poor communication at management level... Workers and management do not see eye to eye on many store issues. Can be very stressfulat times.

  11.  

    Fairly good place to work internal conflicts

    Former Employee - Estimator in Saratoga Springs, NY
    Former Employee - Estimator in Saratoga Springs, NY

    I worked at Ace Hardware full-time (more than 3 years)

    Pros

    Fair pay ,small raises, reputable company

    Cons

    internal employee conflicts, not enough owner intervention.

    Advice to ManagementAdvice

    needs better top level management

    Doesn't Recommend
    Neutral Outlook

Ace Hardware Photos

Workbench Ace Hardware

+ Add Photo

Work at Ace Hardware? Share Your Experiences

Ace Hardware

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.