Ace Hardware

  www.acehardware.com
  www.acehardware.com

Ace Hardware Reviews

Updated December 7, 2014
Updated December 7, 2014
272 Reviews
3.6
272 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ace Hardware President and CEO Ray A. Griffith
Ray A. Griffith
113 Ratings

Review Highlights

Pros
  • you learn a lot about home improvement and retail (in 14 reviews)

  • Good values and very positive with respect to work life balance (in 8 reviews)


Cons
  • I only received minimum wage throughout the entirety of my employment (in 11 reviews)

  • Long hours and chaotic schedule (in 10 reviews)

More Highlights

95 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Very nice people, willing to work with employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Littlestown, PA
    Current Employee - Cashier in Littlestown, PA

    I have been working at Ace Hardware part-time (more than an year)

    Pros

    Works well with schedule
    very fun to be around (even the managers)
    Great fun setting up for holidays and events

    Cons

    Starts at min wage for cashiers
    Employee evaluations every year with a raise $.30 or less
    Managers tend to pick favorites

    Recommends
    Positive Outlook
  2.  

    I loved working here.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Friendly environment, Good pay. You get .25 cents for every person you sign up for an ace reward card and $50 dollars a month if you sign up the most people.

    Cons

    You have to stand for long periods of time, It's retail, you have to deal with mean people

  3.  

    Great time, good company, educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Ace Hardware part-time (less than an year)

    Pros

    Work was always fun with a good group of co-workers. You have the opportunity to connect with the community and learn about hardware and common trades.

    Cons

    Pay is minimum wage, which isn't unexpected for the industry, but the domain-specific knowledge that some excellent employees possess makes them worth much more than that.

    Advice to ManagementAdvice

    Pay more for experience in relevant fields.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Interesting co-workers; a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Ace Hardware part-time (more than 5 years)

    Pros

    It is a great place to work. Managers are understanding. It is a very busy work venue, never a dull moment

    Cons

    There are quite a few times that the sales floor is under-staffed. The salaries could be somewhat higher than what they are now..

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A great place to learn and have fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Great place to meet new people.

    Cons

    not a lot of leadership

  7.  

    Working for Ace hardware had its fair balance of ups and downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Builder and Salesperson
    Former Employee - Builder and Salesperson

    I worked at Ace Hardware full-time (more than an year)

    Pros

    Ace hardware definitely has a strong culture within the company that promotes happiness and giving back to the community

    Cons

    Being as close as we were, which can be nice, there was also the typical drama that arises between employees.

    Advice to ManagementAdvice

    I would advise management to really take a second to analyze situations before they make rash decisions such as confronting employees

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Enjoyable but with little opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales/Cashier in Columbia City, IN
    Former Employee - Sales/Cashier in Columbia City, IN

    I worked at Ace Hardware part-time (more than 3 years)

    Pros

    Great customers as well as co-workers. Good to work around family issues.

    Cons

    Little opportunity to advance as well as little reward for hard work and reliability. Also , considerable bias shown to younger employees and family friends.

    Advice to ManagementAdvice

    Notice employees diligence , try to look past age and take note of employees who are willing to go the extra mile,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great company and easy job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Chicago, IL
    Former Employee - Cashier in Chicago, IL

    I worked at Ace Hardware part-time (less than an year)

    Pros

    Its a great place to work if you want something in the community, that is very easy to do. Fellow employees were friendly with each other.

    Cons

    It might be hard to pick up some of the reasons why someone would choose one tool over another. Customers can be in construction and in a hurry.

    Advice to ManagementAdvice

    Pay attention to how hard different employees are working.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    The helpful place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Oak Brook, IL
    Current Employee - Finance Manager in Oak Brook, IL

    I have been working at Ace Hardware full-time (more than 3 years)

    Pros

    The people are the main asset of this company. Everyone is very willing to help everyone else to achieve thier goals.

    Cons

    The speed of advancement is usually very slow compared to other companies. People could be in their same role for 3-5 years before being promoted.

    Advice to ManagementAdvice

    Invest in the people and identify the stars. Challenge them and award them accordingly.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Ace was a Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSC Facilities/Loss Prevention Manager in Rocklin, CA
    Former Employee - RSC Facilities/Loss Prevention Manager in Rocklin, CA

    I worked at Ace Hardware full-time (more than 5 years)

    Pros

    Great benefits, good opportunity to add experience, and learn from other managers.

    Cons

    High stress and broad organization makes it difficult to satisfy everyone.

    Advice to ManagementAdvice

    work-life balance can be improved with more help in the Facilities.

    Recommends
    Positive Outlook

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