Act-On Software

  www.act-on.com
  www.act-on.com

Act-On Software Reviews

Updated December 12, 2014
Updated December 12, 2014
27 Reviews
3.7
27 Reviews
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Recommend to a friend
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Raghu Raghavan
23 Ratings

20 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Hard Work, Great Rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Scottsdale, AZ
    Current Employee - Regional Sales Manager in Scottsdale, AZ

    I have been working at Act-On Software full-time (less than an year)

    Pros

    I have been in sales for many years and have experienced both the good and the bad. Act-On is one of the best places I have worked. They work long hours and there is always a focus on hitting your numbers and working hard. But along with that, they treat you with respect and reward you for your efforts. Rewards include nice paychecks, bonuses, trips, and options. I knew going into sales that it would be a grind, but that doesn't scare me AS LONG AS I GET PAID! I have seen negative reviews on here about the hours and the stress. I work long hours, not because they MAKE ME, but because I am the type of person that will do whatever it takes to exceed my quota and make that money. The environment and people that I work with are awesome. Free food, ping pong, and incentives make it a great place to work.

    Cons

    Again, the hours can be long and there are days when I feel like I am winning, and others when I feel like I am not. I have to remember that there will be ups and downs, but that is what big boy sales is all about. It is a roller coaster, but as long as you win more than you lose you will be successful. It is not a job for the 8-5 time clock guy. There will also be times when I need to be doing things from home. I wish I had more of a work-life balance, but overall I am happy.

    Advice to ManagementAdvice

    Please even out the amount of kudo's you pass out with the amount of failure updates. Trust me, we know when we are not performing and we are trying to work on it.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Come good Some challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSM in Scottsdale, AZ
    Current Employee - RSM in Scottsdale, AZ

    I have been working at Act-On Software

    Pros

    Great office culture. Free food - stocked kitchen and catered lunch twice per week. Fantastic product.

    Cons

    Long hours EXPECTED (11+ in your seat daily). High turnover accepted.

    Advice to ManagementAdvice

    Build people up. Don't just let them go after a quarter of bad/subpar performance.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Put in the work, reap the rewards. Be prepared to Grind!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Scottsdale, AZ
    Current Employee - Regional Sales Manager in Scottsdale, AZ

    I have been working at Act-On Software full-time (more than an year)

    Pros

    Great fast paced work environment. Never a boring day.
    Good Benefits, Catered Food, Snack, Beverages.
    Good team culture.
    Great way to grow as a person and professional.
    Put in the hard work, stay focused, get paid!
    Its a grind.... but a good one.
    Company has a lot of potential.

    Cons

    Long Days. High stress. Very transactional sales enviroment. You have to be willing to sacrifice some of your personal time because this job requires you to be a self starter, and self finisher.
    You can't just become an expert overnight. Takes hard work and dedication. If you can handle that... Great job.
    If you want a cushy 8hr a day job... keep looking.

    Advice to ManagementAdvice

    Keep focused on keeping employees that work hard and show potential.
    There has been high turnover, which is bad for morale, but this job isn't for everyone.
    Stay engaged with your employees and listen to their concerns.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    The beginning reviews are from management-stay away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Chicago, IL
    Current Employee - Regional Sales Manager in Chicago, IL

    I have been working at Act-On Software full-time (less than an year)

    Pros

    Free food, some cool people work there. The company is "growing", but not as much as you think.

    Cons

    Long hours, not as attractive as advertised. The company is a borderline ponzi scheme. They want to go public, but we shall see. The competition is offering better products, faster..Plus the saturation level of the market is creeping up. A lot of the positive reviews were made up by management, especially their product reviews.

    Advice to ManagementAdvice

    They keep hiring fake "marketing" people, and it drives me bonkers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Scottsdale, AZ
    Current Employee - Regional Sales Manager in Scottsdale, AZ

    I have been working at Act-On Software full-time (more than an year)

    Pros

    Great work environment, catered lunch 2 times a week, great people working with you.

    Cons

    Long days, feels like you are a robot sometimes if you do not make an effort to switch things up.

    Advice to ManagementAdvice

    Let people work from home.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    National Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Sales Manager
    Current Employee - National Sales Manager

    I have been working at Act-On Software full-time (more than 3 years)

    Pros

    -Opportunity to make a lot of money
    -Strong/experienced/fair management
    -Feeling like you are truly making a difference in the growth of a company
    -Spiffs, prizes, contests, bonus', commission, trips and more
    -Great co-workers who support each other
    -Investment in employees through additional training on and offsite
    -Don't have to deal with all the corporate tape of larger organizations
    -Clear goals and objectives
    If you are driven and looking for a challenge this is the company for you!

    Cons

    This is a very ambitious company. We are growing rapidly and with that comes a lot of change. Some people have a hard time riding the waves and remembering that with the fun and excitement of a growing company also comes A LOT of hard work. With ALL jobs you have to take the good with the bad and it is up to you with how you choose to handle that.
    After reading some of my co-workers comments on the lack of work/life balance, I have to say the decision to balance your life is 100% in your control. If you are working 11 to 12 hour days and not happy about it, don't take the easy way out and blame the company but instead ask yourself if you are being as efficient with your time as you could be.
    I left a very large company to come to Act-On Software. I knew I was leaving a comfy yet complacent position for the unknown but I was also ready to challenge myself and see what I was made of. I love the quote below. In my opinion it is what Act-On represents for those ready to accept the challenge.
    "Don't Be Afraid to Work Hard to Find Out How Good You Can Really Be"

    Advice to ManagementAdvice

    Continue to streamline processes and procedures. Would love to see the CEO visit the different offices a few times a year.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Relaxing Atmosphere, Great place to grow, Good Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Portland, OR
    Current Employee - Software Engineer in Portland, OR

    I have been working at Act-On Software full-time (less than an year)

    Pros

    The staff here are very knowledgeable.
    The company is growing rapidly which allows room for growth.
    They make sure that you are well fed with their stocked kitchen and 3 times a week catering.

    Cons

    There does not seem to be a balance between work and personal life.
    Benefits could be a little better
    Wish there was a well defined training sessions for new hires

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Act-On values developers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Beaverton, OR
    Current Employee - Software Engineer in Beaverton, OR

    I have been working at Act-On Software full-time (more than an year)

    Pros

    Developers are well treated, respected and encouraged to find creative solutions to improve the current implementation without fear. It takes time to transform from a startup to a more organized, disciplined company but I can see improvements every week.

    Cons

    Lots of ideas/work, not enough developers, need to hire more/quicker.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great Culture with Promising Career Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager in Roseville, CA
    Current Employee - Customer Success Manager in Roseville, CA

    I have been working at Act-On Software full-time (less than an year)

    Pros

    There are many reasons I enjoy working at Act-On. For one, the culture is amazing. Everyone works together to ensure a great customer experience, start to finish. There are awesome perks like free snacks, coffee, and catered lunch twice per week.

    The Sr. Management is very visible and present. If you want to grow within this company, all you need to do is let them know. They are extremely supportive and want nothing more than for their employees to succeed.

    Cons

    Because this is a new(er) company, standard processes don't exist for many things. The training I received was seriously lacking and it was really up to me to figure things out for myself. This can really be a Pro if you're looking for an easy way to stand out, but more structure from the start would have made things a lot easier.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Fast paced work environment - Never a dull moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager in Roseville, CA
    Current Employee - Customer Success Manager in Roseville, CA

    I have been working at Act-On Software full-time (more than an year)

    Pros

    The people are phenomenal! As a start up environment, everyone here works with a common goal in mind: Success in the Marketplace. This encourages cross functional teams to work together through collaboration and experience. Hard working management and individual contributors make for a stellar team. Being a part of Act-On is being a part of a family.

    Cons

    Internal training is a challenge but if you are a hands-on learner and ready to jump in then it would be a good fit. No 401K match is disappointing.

    Advice to ManagementAdvice

    I would like to see the Executive team make more of a presence in our office. It would be nice to have them join our team meetings or conduct meetings with the various teams. It would make me feel like they have more of an interest in our day to day and understand our successes as well as our pain points. 401K match would be outstanding.

    Recommends
    Positive Outlook
    Approves of CEO

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