Acxiom Reviews

Updated September 9, 2014
Updated September 9, 2014
318 Reviews
3.0
318 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Acxiom President & CEO Scott E. Howe
Scott E. Howe
127 Ratings

Review Highlights

Pros
  • Good work life balance with the ability to work from home when imperative (in 46 reviews)

  • Work/life balance is the best part of the job (in 18 reviews)


Cons
  • No bonuses unless in sales or extreme upper management (in 13 reviews)

  • Pay cuts for everyone too, with no criteria for attaining again (in 9 reviews)

More Highlights

47 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Confusion, disorganization, sword of Damocles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Conway, AR
    Current Employee - Senior Analyst in Conway, AR

    I have been working at Acxiom full-time for more than 3 years

    Pros

    Most of the work is not that hard, pay is OK, jobs can be interesting, and the fellow employees are pleasant.

    Cons

    Don't be surprised if the work, the pay, and the job end abruptly, with you on the street and your "fellow employees" now "ex-fellows." This company has been churning via layoffs for many years and few people I know ever feel truly comfortable there. The sword is hanging over everyone's head at all times and it does fall on people regardless of merit or need. For example the highly qualified and experienced expert analyst who happened to experience a major health problem (though one from which he was recovering, with a good prognosis) at age 63. 2 months later he was out on his ear. To do that to an employee of that stature at a time like that, is immoral and evil. Acxiom did it.

    Advice to ManagementAdvice

    Sorry - your situation is hopeless. The entire sector is collapsing as companies spend less and less on advertisement every year. Direct mail is collapsing, email ads are spam, online display advertising is going the way of the dodo. Not to mention that people hate the company's very function and mission, and the more they find out about it, the more they hate it. You would need to shrink the company by 80% and repurpose it entirely, and stockholders would never tolerate that.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Plenty of Work, A Lot of Problems due to a 40 year old company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Redwood City, CA
    Current Employee - Product Manager in Redwood City, CA

    I have been working at Acxiom full-time for more than a year

    Pros

    Great Product
    Excellent Executive Leadership
    Great ideas

    Cons

    Company is 40+ years old and many of the people have been there from the beginning - these people don't like change or new people.
    Lots of lay-offs and company restructuring
    Many of the staff on the Campus in Arkansas work against newer, better technological updates.
    Poor pay and merit increases

    Advice to ManagementAdvice

    Look at your newer staff and take ideas from them. Stop getting rid of people and replacing them with more expensive contractors.

    Pay your staff appropriately for their location and the type of work they do. Directors need to work with their staff and not against their staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Awful and incompetent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Acxiom

    Pros

    Experience for resume. Get in and out in 2 years at most.

    Cons

    Massive round of layoffs to bankroll CEO Scott Howe's 4 million dollar payraise.

    Advice to ManagementAdvice

    How's about trying to manage something? Most managers have reached the level if their own incompetence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Upper Management needs to get off perch and really see what's going on!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acxiom full-time

    Pros

    Used to be a great company in the 90's and early 2000's. The VP's and all Upper Mgmt. used to care about Assoc. Sat and providing quality service to the Clients.

    Cons

    They only care about stockholders and bonuses. The employees are overworked, underpaid and have an extreme lack of resources. Emp. are extremely stressed and have no security in their jobs.

    Advice to ManagementAdvice

    Please, Please look at what's really going on. Stop worrying about the stockholders and start caring about your employees again. If you do they will be so much more productive.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    You are never sure of your job even if you do excellent work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Test Engineer  in  Conway, AR
    Former Employee - Software Test Engineer in Conway, AR

    I worked at Acxiom full-time for more than 10 years

    Pros

    Very flexible. Decent salary for Arkansas.

    Cons

    Worked there for 21 1/2 years, every year I had an excellent review. Was told on Feb 27 that my last day of work was Feb 28. They are NOT loyal to their employees at all!

    Advice to ManagementAdvice

    Be more sensitive to your employees and be as loyal to them as they are to the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Great Analysts, Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Delivery Analyst  in  Conway, AR
    Former Employee - Associate Delivery Analyst in Conway, AR

    I worked at Acxiom full-time for more than a year

    Pros

    Being able to work from home is great, generous holiday time.

    Cons

    Delivery area is rife with favoritism and management seems to reward gossipers. Micromanaging is terrible and interferes with adults who do their jobs well.
    Constant layoffs. Retaliatory layoffs. Never ever speak up with a difference of opinion to any manager in Delivery because you can guarantee you will be laid off the first chance they get.
    Pay is very low compared to industry standards.
    Still WAY too many managers compared to people who do the actual work.
    Married couples are allowed to be team leaders in the same unit and there is lots of cross-gossip and unprofessional behavior.
    Blatant favoritism shown to certain young people over people who have been at the company for more than 10 years.
    Odd "special projects" that serve as "busy work" to make managers look good that serve no actual purpose except to stress out the Analysts who have actual work to do.
    No real room for advancement. Most positions inside the units that pay more are hard to attain or reserved for the "pets".
    Senior management is completely out of touch with "trench level" employees. Senior managers are not asking employees what is happening, instead relying on the very altered relay of middle management who often sugar-coat the worst parts or the parts that expose them as micro managers or as playing favorites.

    Advice to ManagementAdvice

    Stop micromanaging people and allow them to do their job. Stop lying to your employees. Learn direct communication skills so that you can have an adult conversation with people instead of avoiding conflict that leads to people having no respect for how you operate.
    Stop rewarding people who "tattle tell" on other employees.
    Stop flirting and gossiping with young female employees and giving them bonuses when you neglect older, more seasoned, and highly trained employees.
    Learn to resolve conflict without resorting to lying or intimidation tactics.
    Stop retaliating against employees who have a different opinion. Learn to embrace new ideas instead of recycling the same tired ideas every year.
    Work harder at rewarding the employees who do their jobs well instead of consistently awarding bonuses and raises to people who are your "pets" but who don't do their job professionally or even with any accuracy.
    Stop targeting older employees for layoffs and focus on getting rid of people who consistently come in late, have bad customer service records, don't do their job, or who don't care about delivering the best results for the customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Chaos reigns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Foster City, CA
    Current Employee - Product Manager in Foster City, CA

    I have been working at Acxiom full-time for more than 3 years

    Pros

    Used to be a great company that treated its employees well and offered lots of mobility. Emphasis on used to be.

    Cons

    New leadership has destroyed the company culture and laid off or drove off a lot of the top talent. Politics, favouritism, and confusion define the culture now. If you don't work in NY or the Bay Area, don't expect to have any career path.

    Advice to ManagementAdvice

    1) Develop a clearer, more consistent strategy... and stick to it!
    2) Value your top talent and be objective in your assessments.
    3) Encourage and value professional, collegiate debate rather than punishing people who disagree with your POV

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Once the premier shop in the industry with empowered associates, it is now a top-down dysfunctional shadow of itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Product Management  in  Little Rock, AR
    Former Employee - Director, Product Management in Little Rock, AR

    I worked at Acxiom full-time for more than 10 years

    Pros

    Still a good training ground. Some good technology in and around the digital space. It just doesn't work very well. Still some pockets of really good people left but becoming very scarce.

    Cons

    The failure of leadership is forbidding. Get in, get your resume updated and get out. This is not a long term play. Revenue has been in decline for a number of years but it is the broken culture that is so difficult to endure for any length of time. It feels like an exercise in futility.

    Advice to ManagementAdvice

    The arrogance of top-down leadership team has no interest in advice. It is simply unwelcome. Save the effort. Get in. Get out. Don't ever look back.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Layoffs again!!! Poor Upper Leadership..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR

    I worked at Acxiom full-time for more than 10 years

    Pros

    People you work with.. Facilities... Flexible working environment...

    Cons

    C level executives that have no boundaries and live outside of the corp. office - East and West cost HIGH and out of touch with the people.

    Advice to ManagementAdvice

    Stop spending all the hard earned money on external projects, consultants, and friends..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Biggest Career MISTAKE I've Ever Made!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR

    I worked at Acxiom full-time for more than 3 years

    Pros

    I can't think of twenty positive words to string together to describe this company, that's what the PROs section is for, correct?? Because there are NO PROs that actually are employed there

    Cons

    Too many to list.....Low pay, long hours, no appreciation for what you do. My co-workers were decent folks but most have very little (if ANY) actual JOB experience and are many trying to suck up to the current management "strategies" which change monthly (what else are THEY gonna do since most of them have NO management experience either!)...It's truely a case of the blind leading the blind!!!

    Advice to ManagementAdvice

    Next time you have "layoffs" or other $$$ reduction programs start with the TOP, let 10% of MGT find work elsewhere or make them take Acxiom stock as their reward plan and give employees dollars.......

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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