Addus Healthcare

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Addus Healthcare Reviews

Updated January 17, 2015
Updated January 17, 2015
9 Reviews
2.0
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Addus Healthcare President and CEO Mark S. Heaney
Mark S. Heaney
9 Ratings

Review Highlights

Pros
  • Pay for home care aides is ( nominally) above minimum (in 3 reviews)

  • Close to home and benefits package is ok (in 2 reviews)


Cons
  • Complete lack of communication throughout organization (in 2 reviews)

  • Low pay with little or no raises (in 2 reviews)

More Highlights

9 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    For God Sake Please Do an over haul on southern IL ADDUS. MARION IL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HCA in Marion, IL
    Current Employee - HCA in Marion, IL

    I have been working at Addus Healthcare full-time (more than 5 years)

    Pros

    Medical insurance is paid and that is it.

    Cons

    They treat you like your below avg intelligence. You will not get paid for what you work. They mess with your mileage,
    drive time, holiday pay, hours, your wages in general. They lie to you most of the time. If you treat your employees this badly it affects your overall clients health and they do not care about client if they can get to you.

    Advice to ManagementAdvice

    If you have this bad of reputation in so. Illinois then you need a director change and the one over her. What part if its not working and your going through a lot of employees and work comp suits that your not getting. Every ethical rule is being broken. Every law is being broken.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Its all about the Seniors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Care Aide in Wheaton, IL
    Current Employee - Home Care Aide in Wheaton, IL

    I have been working at Addus Healthcare part-time (more than a year)

    Pros

    easy work. make your own schedule

    Cons

    not reimbursed enough for gas

    Advice to ManagementAdvice

    everyone be on one accord

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    I have been with Addus for many years. Seniority counts for nothing here. Raises don't exist!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Aide in Boise, ID
    Current Employee - Home Health Aide in Boise, ID

    I have been working at Addus Healthcare full-time (more than 8 years)

    Pros

    I love taking care of the clients, and offering them the services they need to better their lives. That is the ONLY pro to working here.

    Cons

    They can't provide full time, or even much part time work to long term employees more often then not. I haven't received a raise in over 5 years now, and they say it is due to Health and Welfare not increasing our pay rates? I am sure that is not the case, not for this long anyway. The supervisors do not do their jobs, the client paperwork in the files is never current, nor do they do the employee evaluations on time(once every 2-3 years) but as there are no raises being given, I guess it doesn't really matter that they ignore that part of their jobs as well, right? There is no holiday pay, even if you work major holidays, it's not even time and a half pay rate. There is no paid vacation, even after 10+ years, and there is no paid sick leave, and worst of all, they do not have any kind of insurance or retirement benefits.

    Advice to ManagementAdvice

    Give yearly raises to the hard working care providers, even if they are only .25 cents a year. Offer insurance, even if there is a co-pay for employees. Pay time and a half for holidays if a care provider works the holiday. Offer 1 paid sick day every 3 months, which seems totally reasonable. Figure out how you can get the office managers to get their supervisors do their jobs.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Loved working with the Clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Healthcare Provider in Kennewick, WA
    Former Employee - Home Healthcare Provider in Kennewick, WA

    I worked at Addus Healthcare part-time (less than a year)

    Pros

    Great Place to work overall. I enjoyed meeting every client that I had. Management was very welcoming for all employees. Very Flexible hours, great for Student's just looking for a part-time job.

    Cons

    Management is in need of better communication skills between people in the office and people in the field (Clients Homes). Didn't get the hours I was told I'd get when hired.

    Advice to ManagementAdvice

    Management is in need of better communication between people in the office and people in the field (Clients Homes).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    supervisors need help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Addus Healthcare part-time

    Pros

    I have a job to pay bills.

    Cons

    lack of communication between supervisor and care person.

    Advice to ManagementAdvice

    do your job better.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Don't work here unless it's the only job you can get!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Care Aid in Salem, OR
    Current Employee - Home Care Aid in Salem, OR

    I have been working at Addus Healthcare full-time (more than 10 years)

    Pros

    You get to know many people and make some new friends. The feeling that you've helped someone to stay in their home so they don't have to go to a care home.

    Cons

    Dead end, low paying job. There's no way to advance unless you are a relative or you're a pet of management. Management is always short staffed.Management never calls when there's a cancellation. No schedule you can access. You have to keep schedule in your head or make your own. When a client passes away or leaves Addus you have no idea what has happened to that client. You have to be able to compartmentalize your emotions so you don't get hurt.

    Advice to ManagementAdvice

    Supervisors should have some experience in the field they're supervising. They shouldn't hire a supervisor just because they are a relative. Also, they should be a little older than barely out of high school. Management should follow up with clients. Not just tell them they'll call back and then never do it. Call us as early as you can when you know an aid is unable to service a client. We would appreciate more than an hour notice when you've known about it for an entire day or more.

    Doesn't Recommend
    Neutral Outlook
  8. 2 people found this helpful  

    There is a reason they have sold the home health division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Addus Healthcare

    Pros

    Working toward becoming a better organization

    Cons

    Adverse to change and operations has too much say-so in Sales

    Doesn't Recommend
    Approves of CEO
  9. 1 person found this helpful  

    not that great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bloomfield, NJ
    Current Employee - Anonymous Employee in Bloomfield, NJ

    I have been working at Addus Healthcare

    Pros

    Close to home and benefits package is ok.

    Cons

    Management is incompetent. Corporate office is so blind and people there do not know what is going on the branches. No communication with staff. Don't appriciate staff efforts and role. No salary increases.

    Advice to ManagementAdvice

    Get a new director

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    For a public company, the lack of resources (and understanding) is astounding (In-Home care business).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agency Director
    Current Employee - Agency Director

    I have been working at Addus Healthcare full-time (less than a year)

    Pros

    Addus is truly for those who wish to "help" those in need of care.

    Cons

    This is much more of a quota driven sales job than one would be led to believe. Unfortuantely, the company does not offer any formalized sales training and the branches are left to figure out the market on their own with general tips and advice from Chicago HQ, where the presence and mechanisms are much different. A C-Level leader explained to a group of agency directors (during orientation) that "there was no place to go from this job"; a disheartening statement, at BEST. Salary, matches this sad expectation, and the workload placed on the branches (given the sales goals) is unrealistic. In addition, the benefits package leaves a lot to be desired and the medical benefit is very expensive (which is somewhat ironic). The organization, although (recently) public, operates like a "Mom & Pop" entity. If you are a "professional", I would look elsewhere to advance your career; be it in healthcare or otherwise.

    Advice to ManagementAdvice

    The founder of the company is no longer the best person to run this company. You are a smaller entitity versus your competitors (Gentiva and Amedysis) and given that you are a public entity now, you have to start behaving like one (i.e. Strategic market planning, resource development and more of a formalized approach to your hires at the regional director level and above). If you wish to become more of a sales driven company, then start training the individuals that will be on the front line selling and making business calls. To anyone with some savvy, it appears as though the CEO was looking to "get rich" by taking the company public (before it was ready) and is now just trying to figure out how to maintain this wealth until it is time for him to step down, thus leaving him in the pseudo position of many a multi-millionaire or billionaire before him.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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