Addus Healthcare

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Addus Healthcare Reviews

Updated Jul 28, 2014

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All Employees Current Employees Only

2.4 32 reviews

33% Approve of the CEO

Addus Healthcare President and CEO Mark S. Heaney

Mark S. Heaney

(18 ratings)

35% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I have been with Addus for many years. Seniority counts for nothing here. Raises don't exist!

    Home Health Aide (Current Employee) Boise, ID

    ProsI love taking care of the clients, and offering them the services they need to better their lives. That is the ONLY pro to working here.

    ConsThey can't provide full time, or even much part time work to long term employees more often then not. I haven't received a raise in over 5 years now, and they say it is due to Health and Welfare not increasing our pay rates? I am sure that is not the case, not for this long anyway. The supervisors do not do their jobs, the client paperwork in the files is never current, nor do they do the employee evaluations on time(once every 2-3 years) but as there are no raises being given, I guess it doesn't really matter that they ignore that part of their jobs as well, right? There is no holiday pay, even if you work major holidays, it's not even time and a half pay rate. There is no paid vacation, even after 10+ years, and there is no paid sick leave, and worst of all, they do not have any kind of insurance or retirement benefits.

    Advice to Senior ManagementGive yearly raises to the hard working care providers, even if they are only .25 cents a year. Offer insurance, even if there is a co-pay for employees. Pay time and a half for holidays if a care provider works the holiday. Offer 1 paid sick day every 3 months, which seems totally reasonable. Figure out how you can get the office managers to get their supervisors do their jobs.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Loved working with the Clients

    Home Healthcare Provider (Former Employee) Kennewick, WA

    ProsGreat Place to work overall. I enjoyed meeting every client that I had. Management was very welcoming for all employees. Very Flexible hours, great for Student's just looking for a part-time job.

    ConsManagement is in need of better communication skills between people in the office and people in the field (Clients Homes). Didn't get the hours I was told I'd get when hired.

    Advice to Senior ManagementManagement is in need of better communication between people in the office and people in the field (Clients Homes).

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    supervisors need help

    Anonymous Employee (Current Employee)

    ProsI have a job to pay bills.

    Conslack of communication between supervisor and care person.

    Advice to Senior Managementdo your job better.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Don't work here unless it's the only job you can get!

    Home Care Aid (Current Employee) Salem, OR

    ProsYou get to know many people and make some new friends. The feeling that you've helped someone to stay in their home so they don't have to go to a care home.

    ConsDead end, low paying job. There's no way to advance unless you are a relative or you're a pet of management. Management is always short staffed.Management never calls when there's a cancellation. No schedule you can access. You have to keep schedule in your head or make your own. When a client passes away or leaves Addus you have no idea what has happened to that client. You have to be able to compartmentalize your emotions so you don't get hurt.

    Advice to Senior ManagementSupervisors should have some experience in the field they're supervising. They shouldn't hire a supervisor just because they are a relative. Also, they should be a little older than barely out of high school. Management should follow up with clients. Not just tell them they'll call back and then never do it. Call us as early as you can when you know an aid is unable to service a client. We would appreciate more than an hour notice when you've known about it for an entire day or more.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    There is a reason they have sold the home health division

    Anonymous Employee (Former Employee)

    ProsWorking toward becoming a better organization

    ConsAdverse to change and operations has too much say-so in Sales

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    not that great

    Anonymous Employee (Current Employee) Bloomfield, NJ

    ProsClose to home and benefits package is ok.

    ConsManagement is incompetent. Corporate office is so blind and people there do not know what is going on the branches. No communication with staff. Don't appriciate staff efforts and role. No salary increases.

    Advice to Senior ManagementGet a new director

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    For a public company, the lack of resources (and understanding) is astounding (In-Home care business).

    Agency Director (Current Employee)

    ProsAddus is truly for those who wish to "help" those in need of care.

    ConsThis is much more of a quota driven sales job than one would be led to believe. Unfortuantely, the company does not offer any formalized sales training and the branches are left to figure out the market on their own with general tips and advice from Chicago HQ, where the presence and mechanisms are much different. A C-Level leader explained to a group of agency directors (during orientation) that "there was no place to go from this job"; a disheartening statement, at BEST. Salary, matches this sad expectation, and the workload placed on the branches (given the sales goals) is unrealistic. In addition, the benefits package leaves a lot to be desired and the medical benefit is very expensive (which is somewhat ironic). The organization, although (recently) public, operates like a "Mom & Pop" entity. If you are a "professional", I would look elsewhere to advance your career; be it in healthcare or otherwise.

    Advice to Senior ManagementThe founder of the company is no longer the best person to run this company. You are a smaller entitity versus your competitors (Gentiva and Amedysis) and given that you are a public entity now, you have to start behaving like one (i.e. Strategic market planning, resource development and more of a formalized approach to your hires at the regional director level and above). If you wish to become more of a sales driven company, then start training the individuals that will be on the front line selling and making business calls. To anyone with some savvy, it appears as though the CEO was looking to "get rich" by taking the company public (before it was ready) and is now just trying to figure out how to maintain this wealth until it is time for him to step down, thus leaving him in the pseudo position of many a multi-millionaire or billionaire before him.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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