Addus Healthcare
2.4 of 5 27 reviews
www.addus.com Palatine, IL 5000+ Employees

Addus Healthcare Reviews

Updated Apr 2, 2014

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2.4 27 reviews

                             

35% Approve of the CEO

Addus Healthcare President and CEO Mark S. Heaney

Mark S. Heaney

(17 ratings)

38% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
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supervisors need help

Anonymous Employee (Current Employee)

I have been working at Addus Healthcare part-time

ProsI have a job to pay bills.

Conslack of communication between supervisor and care person.

Advice to Senior Managementdo your job better.

No, I would not recommend this company to a friend

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They don't pay employees for work done.

Not Sure (Current Employee)

I have been working at Addus Healthcare full-time for less than a year

ProsDon't know yet, poor communication within.

ConsDisorganized, they don't seem to care about employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Don't work here unless it's the only job you can get!

Home Care Aid (Current Employee)
Salem, OR

I have been working at Addus Healthcare full-time for more than 10 years

ProsYou get to know many people and make some new friends. The feeling that you've helped someone to stay in their home so they don't have to go to a care home.

ConsDead end, low paying job. There's no way to advance unless you are a relative or you're a pet of management. Management is always short staffed.Management never calls when there's a cancellation. No schedule you can access. You have to keep schedule in your head or make your own. When a client passes away or leaves Addus you have no idea what has happened to that client. You have to be able to compartmentalize your emotions so you don't get hurt.

Advice to Senior ManagementSupervisors should have some experience in the field they're supervising. They shouldn't hire a supervisor just because they are a relative. Also, they should be a little older than barely out of high school. Management should follow up with clients. Not just tell them they'll call back and then never do it. Call us as early as you can when you know an aid is unable to service a client. We would appreciate more than an hour notice when you've known about it for an entire day or more.

No, I would not recommend this company to a friend

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There is a reason they have sold the home health division

Anonymous Employee (Former Employee)

I worked at Addus Healthcare

ProsWorking toward becoming a better organization

ConsAdverse to change and operations has too much say-so in Sales

No, I would not recommend this company to a friend

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not that great

Anonymous Employee (Current Employee)
Bloomfield, NJ

I have been working at Addus Healthcare

ProsClose to home and benefits package is ok.

ConsManagement is incompetent. Corporate office is so blind and people there do not know what is going on the branches. No communication with staff. Don't appriciate staff efforts and role. No salary increases.

Advice to Senior ManagementGet a new director

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

For a public company, the lack of resources (and understanding) is astounding (In-Home care business).

Agency Director (Current Employee)

I have been working at Addus Healthcare full-time for less than a year

ProsAddus is truly for those who wish to "help" those in need of care.

ConsThis is much more of a quota driven sales job than one would be led to believe. Unfortuantely, the company does not offer any formalized sales training and the branches are left to figure out the market on their own with general tips and advice from Chicago HQ, where the presence and mechanisms are much different. A C-Level leader explained to a group of agency directors (during orientation) that "there was no place to go from this job"; a disheartening statement, at BEST. Salary, matches this sad expectation, and the workload placed on the branches (given the sales goals) is unrealistic. In addition, the benefits package leaves a lot to be desired and the medical benefit is very expensive (which is somewhat ironic). The organization, although (recently) public, operates like a "Mom & Pop" entity. If you are a "professional", I would look elsewhere to advance your career; be it in healthcare or otherwise.

Advice to Senior ManagementThe founder of the company is no longer the best person to run this company. You are a smaller entitity versus your competitors (Gentiva and Amedysis) and given that you are a public entity now, you have to start behaving like one (i.e. Strategic market planning, resource development and more of a formalized approach to your hires at the regional director level and above). If you wish to become more of a sales driven company, then start training the individuals that will be on the front line selling and making business calls. To anyone with some savvy, it appears as though the CEO was looking to "get rich" by taking the company public (before it was ready) and is now just trying to figure out how to maintain this wealth until it is time for him to step down, thus leaving him in the pseudo position of many a multi-millionaire or billionaire before him.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Addus Healthcare reviews and ratings — including employee satisfaction and approval rating for Addus Healthcare CEO Mark S. Heaney. All 6 reviews posted anonymously by Addus Healthcare employees.