Adobe Reviews

Updated September 12, 2014
Updated September 12, 2014
1,064 Reviews
3.9
1,064 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Adobe President and CEO Shantanu Narayen
Shantanu Narayen
762 Ratings

Review Highlights

Pros
  • Company offers great benefits; flexible time-off policy; decent work-life balance (in 133 reviews)

  • Good gym, great benefits, overall more positive experiences than bad ones (in 79 reviews)


Cons
  • work-life balance; the pressure comes from the top and it's hard to resist giving in (in 23 reviews)

  • senior management do not communicate well with employees of all levels (in 37 reviews)

More Highlights

233 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great, big company. Not the place for those seeking fast-paced environment, however.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Adobe full-time for more than 8 years

    Pros

    Everyone knows the Adobe brand, though I got tired of being asked how to turn off the annoying Acrobat update reminders. Company treats employees well, with good benefits packages. They support a good work/life balance and promote telecommuting. Nice dual threat with Creative and Marketing clouds; vision resonating with the street and customers.

    Leadership is making the right decisions about moving to the "cloud" (though one could argue the Creative Cloud isn't really a cloud in the true sense of the term) and its work in the digital marketing field. Hard to argue with the runup of ADBE stock the past 18 months or so.

    Cons

    Big company feel. Upper management is stiff, despite their attempts to be otherwise.

    The digital marketing business--the fastest growing at Adobe--is still the ugly stepchild. The creative side is the cash cow, and that fact permeates the atmosphere at Adobe.

    Despite attempts to be nimble, Adobe's internal decision making machinery operates at a glacial pace. HR is way too involved in everything, and I never heard a positive comment about IT in the many years I spent at the company. They made some cool widgets for me as a business leader, but it's was nearly impossible for me to get their support for my own business initiatives. They were territorial without ever really adding value to the business where I worked.

    Advice to ManagementAdvice

    Creative Cloud is still showing impressively, though the digital marketing business seems to be commoditized now with the except of the AEM and Campaign tools.

    Try, try, try to create more of an innovative/startup mentality. The lack thereof is why many seasoned employees have left for more exciting ventures.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good points and bad points

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Adobe full-time for more than a year

    Pros

    Good salary
    Flexible work from home policy
    Great benefits
    Nice to have the brand name on the resume

    Cons

    Working in the consulting org can be challenging. Billable utilization targets keep going up, such that it's a more demanding job than it was a few years ago. In my part of the consulting org, attrition has been almost 1/3 of employees in the past year, due to lack of access to deserved promotions and frustration with ever-increasing billing requirements.

    Advice to ManagementAdvice

    Senior leadership needs to get it together - communication, consistency, and balancing aggressive profitably goals with retention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great Company to work for but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  San Jose, CA
    Current Employee - Senior Project Manager in San Jose, CA

    I have been working at Adobe full-time for more than 8 years

    Pros

    For a large software company, this is a great place to work. The benefits package is pretty good and their stock options
    are great. Work life balance is not that great as you may end up working a lot of late nights and weekend.

    Cons

    The only way to get promoted is if someone leaves a position. The base salaries are not really competitive.

    Advice to ManagementAdvice

    Reward your employees by promoting from within more often!

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    good and well enough to sustain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager  in  India, TX
    Current Employee - Business Development Manager in India, TX

    I have been working at Adobe as an intern for less than a year

    Pros

    its amazing and mind blowing.. nice experience overall

    Cons

    no fee time and holiday.

    Advice to ManagementAdvice

    Do best and leave rest

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    NOC systems administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - NOC Technician  in  Lehi, UT
    Current Employee - NOC Technician in Lehi, UT

    I have been working at Adobe as a contractor for less than a year

    Pros

    Great job and rewarding experience

    Cons

    Communication between departments for changes non existent.

    Recommends
    No opinion of CEO
  7.  

    A fine place, but they operate like an ancient institution, not a modern, nimble tech innovator.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Consultant  in  San Francisco, CA
    Former Employee - Solutions Consultant in San Francisco, CA

    I worked at Adobe full-time for more than a year

    Pros

    Great sustainability commitment. Decent work-life balance.

    Cons

    Adobe moves like a DINOSAUR. Incredibly siloed and resistant to change. Way too slow to address change (both internally and externally).

    Advice to ManagementAdvice

    Learn from Google, not Microsoft.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Good company, great products, rudderless sales organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Adobe full-time for more than 5 years

    Pros

    Seven years with Adobe- it has a great reputation due to the industry leading creative products consumers know well. Solid benefits (standard insurance, 401K 50% match up to 6%, gym membership reimbursement, free Adobe software but the best benefit has been the employee stock purchase program over the past couple of years with the rising stock price) ...and workplace amenities (gym, cafe, indoor basketball court, rock climbing wall, etc.) Great co-workers, intelligent people with a fun and social work environment. Beautiful, contemporary building and workspace. You couldn't really ask for more from this aspect.

    Cons

    This review is specifically meant for those looking to enter the sales org (digital marketing BU.) Adobe is a typical, large organization that's over-managed with little benefit being created by these redundant layers of "management." Because of this, a slow, clunky, unresponsive sales organization is what you'll find that weakens the ability to compete. Innovation and growth comes through start-up acquisition, not internally.
    Matt Thompson (SVP of sales/field ops at Adobe) is great and I have a lot of respect for him, however, Garrett Ilg recently came on under Thompson and disrupted a once healthy and proud sales team. His background (SAP) seems to be more operational in nature than sales related and he has shown little regard for the health of the overall sales culture and morale. In 2012, within 6 months of Ilg taking over, I would estimate that 1/3 of our long-time, over-achieving sales employees left the org before the end of the year. Because of the internal haphazard mess Ilg had commissioned and half implemented, a number of the sales teams did not have an official, finalized comp. plans (or finalized territory assignments for that matter) until more than half way through the year and even after that point., changes were still being made.
    Management attempted to minimize organizational damage (specifically relating to the digital marketing BU) and attrition in 2013 with a few band-aid fixes but then continued its free fall in 2014. My specific group has seen a 50% turnover this year alone with pretty much everyone that remains fielding recruiter calls for the time being.
    I write this because Adobe has great people, products and potential, but less than stellar vision and organizational structure due to (in my opinion) a lazy management team who's not willing to truly innovate, roll up their sleeves and understand what is happening on the front lines. They instead rule down from their high tower with an iron fist, opting to yell or send out a blistering email in place of true pragmatic management. An example of this is with my new direct VP after the Ilg restructure. I saw him a total of two times over a 2 year period. He would promise us that he was coming out, however, like clockwork, would come up with some excuse or "injury" as to why he had to put the visit off "this time." To be honest, I don't think sales guys mind not having to see their VP all that often, but it has lead into a disintegration of a once proud culture and disconnect with his sales units. Many of these large software companies become technology graveyards for this very reason. In finishing up, I also want to point out that I am not a disgruntled employee that had a brief stint at Adobe- I have continually exceeded quota each year and have attended Adobe's Platinum Club for their top-achieving account executives.

    Advice to ManagementAdvice

    I think most of what I mentioned above will be helpful for management to take into consideration. In short, WAY too many layers of management. The leaders in place don't seem to be in touch with what is happening on the front lines. They act more like overpaid accountants than actual managers with little added benefit. They simply roll up reports each week and push it up to the next guy, who does the same up to the next guy and on and on. Many of the lower level leaders are scared to run key concerns or issues up the chain that would be pertinent to the health of the org, due to fear of their future ability to move up the management chain. This has cultivated weak leadership that has infiltrated the management chain at all levels. Also, Adobe management does not recognize the high value and tribal knowledge of seasoned sales reps. Garrett Ilg appears to believe that he has created a system where they can simply plug-in any Joe salesperson into his haphazard mess of a system and they will pick right up and immediately produce. He is blind to see it doesn't work this way at Adobe. With as many products we are responsible for understanding, how each of our tools plug into the larger digital marketing strategy, the coordination with other team members and months (if not a full year) it requires a comprehensive ramp-up period to get all of this down. It really appears that he is doing his best to force out experienced, higher-paid reps and plug in entry level, inexperienced reps they can pay less. We have already seen the wall that our BU has hit with this methodology. Also of note, it has been quietly passed around the org that there is a pay raise cap with all internal promotions to no more than a 7% increase. There is no faster way to dismantle a team with experience & industry expertise than failing to pay market rate for your top-performing reps.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great Place to Work

    Current Employee - Senior Manager  in  New York, NY
    Current Employee - Senior Manager in New York, NY

    I have been working at Adobe full-time for more than a year

    Pros

    Care about their employees, Great benefits, Flexible schedules

    Cons

    Can't really think of many cons. Wish they offered better salary raises but at least they do it unlike some other companies.

  10. 2 people found this helpful  

    Great company, departmental deficiencies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Lehi, UT
    Current Employee - Anonymous in Lehi, UT

    I have been working at Adobe full-time for more than a year

    Pros

    Employee Stock Purchase Program.
    Stocked break rooms with some free food.
    Activities/Pro bono/Corporate Events.
    Software Purchase Program.
    Health/Wellness Benefit.
    Gym, Basketball Court indoor and outdoor.
    Cafe is mostly decent for lunch (reasonably priced).

    Cons

    Difficult to move up. Mismanagement and disincentive to go above and beyond for your job. You don't move up unless someone leaves, and even then that is no guarantee because someone could be hired in from the outside above you.
    Feedback given is often ignored.
    Shares/incentives kept at higher levels - not much trickle down.

    Advice to ManagementAdvice

    Shantanu is great, as is most of the senior staff. They have embraced the Cloud.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Pretty good company, but net talent loss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Adobe full-time

    Pros

    Compensation is pretty competitive and the benefits are pretty good. The company truly cares about being a responsible member of the community in its green initiatives and volunteering opportunities. The Digital Publishing side of the business makes some very good, industry leading software.

    Cons

    Hiring managers are not given the tools to be competitive in finding and retaining the best talent. Some business units have basically given up on hiring locally in SF and fill positions almost exclusively in India.

    Some highly visible mistakes have been made by senior leadership with no one held accountable. This culture of unaccountability permeates down.

    It seems to be a complacent employee base made up mostly of nine to fivers waiting to retire, with no real motivation to move the needle. They are more than happy to let the truly talented minority carry them and the company on their back.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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