Advance Auto Parts Reviews

Updated August 29, 2015
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3.1
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Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
351 Ratings

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • There are good team members working there (in 22 reviews)

Cons
  • no feedback from upper management (in 69 reviews)

  • The district managers only care for them selves (in 28 reviews)

More Pros and Cons

652 Employee Reviews

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  1. Helpful (2)

    Great place to work if you're willing to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales in Saint Petersburg, FL
    Current Employee - Parts Sales in Saint Petersburg, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (More than a year)

    Pros

    #1: Training. You'll learn so much with this company! For free. If you want, use your training to take a basic ASE exam (and perhaps earn a pay bump!). #2: No out of pocket expenses (beyond uniforms). A mechanic can easily spend thousands buying tools and equipment each year. You won't have that issue with AAP. #3: Room for advancement. If you're a hard worker. This isn't a social club. Meet up with coworkers after work if you want to chat. Make sure your GM & DL know you're looking to advance within the company. Put your money where your mouth is! Study at home. Be on time. Be polite to the customers, and your team! Check your attitude and personal problems at the door. Smile. #4: Hours are almost always available. If your store doesn't have hours, ask your manager if any other nearby stores need help.

    Cons

    Coworkers or managers that bring their bad attitude to work with them. They can ruin your entire day.

    Advice to Management

    Have district contests for part timers that aren't eligible for bonuses or benefits. $20 gas card for 1 employee from each store that has earned the manager a bonus. Perhaps even a $500 gift card at the end of the year to one employee from each district that has been an Elite, shows up on time, works hard, etc. Show them appreciation for their hard work and dedication. The DL can choose. Just let one of the part timers get a chance to earn a decent bonus. Or maybe have them win a few paid days off. Something to show recognition to those that don't see a penny of any bonus given to the store. They helped earn that bonus too!


  2. Helpful (1)

    Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sevierville, TN
    Current Employee - Anonymous Employee in Sevierville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (Less than a year)

    Pros

    The people I work with and for are awesome. I actually look forward to work. If you are lucky enough to get full time they have great benefits.

    Cons

    The only con is they only have two full time mobile parts pro ( driver ) positions. Other than that it is a great place to work

    Advice to Management

    Have less part time employees so that the good employees you have can have full time hours to provide for there families.


  3. Administrative Assistant/Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant/Office Manager in Lexington, NC
    Current Employee - Administrative Assistant/Office Manager in Lexington, NC
    Recommends
    Positive Outlook

    I have been working at Advance Auto Parts full-time (More than 8 years)

    Pros

    Awesome Team to work for, trained, grew, and learned many skills during my 9 years of employment with Advance Auto Parts Region Office

    Cons

    None - I do Not have any CONS to submit for this company. They have been great to work for.

    Advice to Management

    Keep doing what your doing... great team to work with


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  5. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Advance Auto Parts full-time (More than 8 years)

    Pros

    Great company with lots of opportunity. Believe in work/life balance

    Cons

    Communication about transition and changes.

    Advice to Management

    Develop the talent within. Struggle with taking someone interested and setting realistic expectations on promotions. Be Advance and not worry about what every other competitor is doing.


  6. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Burgaw, NC
    Current Employee - Store Manager in Burgaw, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts (More than 10 years)

    Pros

    Great company to work for, I love what I do, I have been with Advance for 15 years.

    Cons

    I don't have any at the time

    Advice to Management

    Great company


  7. Helpful (2)

    Regional Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Administrative Assistant
    Current Employee - Regional Administrative Assistant
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (More than 3 years)

    Pros

    Enjoyed a support role to RVP, staff and field. Opportunity to inspire, teach and help others achieve goals was exciting.

    Cons

    AAP decided to cut job. Unfortunately, AAP doesn't understand the significance of support positions.

    Advice to Management

    Support positions or essential in any business.


  8. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Commercial Auto Parts Driver in Myrtle Beach, SC
    Current Employee - Commercial Auto Parts Driver in Myrtle Beach, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I got hurt outside of work due to a pre-existing injury about 2 weeks after I started and was off for about a month. I still had a job when I got back and my manager has been more than accommodating for my college schedule. Everyone I work with has helped teach me a lot so I am more knowledgeable for the customers. I haven't been there long and have already earned the right to a 401k plan even being part time.

    Cons

    If you aren't knowledgeable about automotive parts, it's a big learning curve. I have learned a lot already but find myself having to ask what part falls under which category in the system.

    Advice to Management

    Based on my store management having not learned anything about the upper management in the company. They are great to work for and extremely respectful of everyone. Rather than tell you what to do, they ask you to do this or that with a please and thank you.


  9. Commercial parts pro

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Parts Pro in Virginia Beach, VA
    Current Employee - Commercial Parts Pro in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts (Less than a year)

    Pros

    Fun and high paced atmosphere

    Cons

    Depends on the store team

    Advice to Management

    Work with the team and help them.


  10. Fairly happy but going down slowly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    People are great. Pays the bills!

    Cons

    Becoming operational anal. Like Walmart

    Advice to Management

    Wake up and make the connection between "service is our best part" and having enough people to provide that service.


  11. Biggest Auto Parts supplier in North America

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in Georgetown, OH
    Current Employee - Commercial Account Manager in Georgetown, OH
    Recommends
    Positive Outlook

    I have been working at Advance Auto Parts full-time (More than 10 years)

    Pros

    Great company with strong resources

    Cons

    Not enough sales training and development for store teams and too tight on labor budgets.



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