Advisory Board

  www.advisory.com
  www.advisory.com

Advisory Board Reviews in Washington, DC

Updated November 14, 2014
Updated November 14, 2014
282 Reviews
3.5
282 Reviews
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Advisory Board CEO and Director Robert W. Musslewhite
Robert W. Musslewhite
186 Ratings

Review Highlights

Pros
  • There's a good work/life balance; you're kept to or about to a 40 hour workweek (in 32 reviews)

  • happy hours are very frequent when the weather is nice (in 24 reviews)


Cons
  • The current managers just need to keep in mind the work/life balance of their employees (in 30 reviews)

  • The salary is pretty low for the sales and marketing associate role (in 14 reviews)

More Highlights

51 Employee Reviews Back to all reviews

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  1.  

    Fun & young team, fascinating research areas, difficult management, unable to live up to "ABC values"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate in Washington, DC
    Current Employee - Senior Associate in Washington, DC

    I have been working at Advisory Board full-time (more than 3 years)

    Pros

    fun mid-level team
    at the forefront of best practice research in healthcare and education
    additional learning opportunities (if you ever find the time to participate)

    Cons

    work-life balance
    promotion structure
    getting paid less than we all should be for what we're doing

    Advice to ManagementAdvice

    loosen up, hire more delivery, focus on employee happiness as well as client satisfaction and QA scores

  2.  

    Account Management Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management Associate in Washington, DC
    Current Employee - Account Management Associate in Washington, DC

    I have been working at Advisory Board full-time (less than an year)

    Pros

    Good team environment. Easy tasks and happy members.

    Cons

    The pay is ridiculously low.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Some opportunities, hit or miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Associate in Washington, DC
    Current Employee - Marketing Associate in Washington, DC

    I have been working at Advisory Board full-time

    Pros

    Lots of incentives, young staff, room for growth fairly quickly, held to high standards of performance. If you are willing to put in the work there are some opportunities to learn a lot depending on who you support.

    Cons

    Depending on your team opportunities can be scarce or bountiful. Praise is awarded based on results that are clearly skewed by team not by the work. A bit concerned about the sustainability of the current business model.

    Advice to ManagementAdvice

    Acknowledge the different obstacles faced by associates in different areas of the company. Work on ACTUAL management training and motivation skills.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Great place to learn about health care, get out after a couple of years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Research Analyst in Washington, DC
    Former Employee - Senior Research Analyst in Washington, DC

    I worked at Advisory Board full-time (more than 3 years)

    Pros

    Extremely intelligent co-workers (from associates to exec directors) in the Research department
    Very interesting work if you like health care; you have an opportunity to analyze changes in the health care system as they happen and speak with CEOs of some of the most prestigious health care organizations in the world
    I never had a problem with work-life balance, although I know a lot of my co-workers did
    25 PTO days - pretty unbeatable

    Cons

    Pay is far below market value - I'm sure every review mentions that
    It is very apparent that the senior management see the lower level staff as replaceable, and treat them as such
    Work can get repetitive
    Huge egos and personal priorities at senior management level impede the integrity of the work
    Manufactured company culture of "community impact" really just massive PR campaign

    Advice to ManagementAdvice

    INVEST in your staff. You are never going to have effective managers and directors if you don't build them from within - and that requires treating lower level staff with respect and like their ideas matter (not just because it's the right thing to do, but because the majority of analysts are incredibly smart people). I was once told by one of the most senior people at the company that HIS boss told him once to never bother to get to know any of the analysts because they always leave. I think it's more accurate to say that the senior leadership never gets to know any of the analysts SO they always leave.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    This job is monotonous and under-utilizes college grads, but the company as a whole is a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management Associate in Washington, DC
    Current Employee - Account Management Associate in Washington, DC

    I have been working at Advisory Board full-time (less than an year)

    Pros

    -1/2 day Fridays during the month of July are very nice
    -tons of opportunities to volunteer (10 hours a month to volunteer)
    -happy hours are very frequent when the weather is nice.
    -Great benefits- 4 weeks of PTO; health, vision, dental are good; pre-taxed deductions to use for your MetroCard
    -The people here are great- nice, friendly, funny, easy to chat with, etc. I cannot stress this enough. This definitely offsets some of the cons of this job.

    Overall, I really enjoy the Advisory Board and believe strongly in the work that we do here. I feel disillusioned in this role. You are basically a secretary, and I don't think many AMAs realized this when they accepted the position (I sure didn't!). If you are looking to just get a foot in the door, this may be a good role to start (depending on your manager of course).

    Cons

    -The work you do as an AMA (Account Management Associate) requires no college degree, and it could easily be done by anyone without a degree for minimal wage. They are under-utilizing college (and graduate school) graduates.
    -This role requires absolutely NO healthcare experience, which is frustrating if you are actually interested in healthcare and have experience (like I do). I have seen multiple Relationship Managers (RMs- the role directly above the AMA position) hired that worked as teachers or in politics and know absolutely nothing about healthcare, but because they have been out of school just one or two years before me, they are somehow qualified for this more senior position. I find this so frustrating because they truly are no more qualified than me, but yet I work under them.
    -During interviews, management will "beef up" this job to make it seem interesting and important, but in reality, you just emails all day and do very easy, monotonous tasks for your managers.
    -Management does not tell you of the HEAVY sales atmosphere (it's not marketing, but your incentives are based on sales-related tasks; if this makes you uncomfortable, think twice about applying or accepting an offer for this position).
    -Must be at work for 9 hours a day- in the Research and Insights division, AMAs are required to work from 8:30 to 5:30 and take a one hour break (many AMAs just sit at their desks and continue to work during this "break"). Management states that this is how they enforce a work-life balance, but it would be nice to have a bit more flexibility in working your 8 hours, particularly if you are emailing or calling people in difference time zones (west coast, Alaska, Hawaii, or internationally).
    -No work from home option despite that the majority of your work is done on a computer, (which can be done essentially anywhere).

    Advice to ManagementAdvice

    1. During the interview process, be straight with your interviewees. One potential manager who interviewed me told me that I had the opportunity to travel with my manager to learn more about the manager role (which is the job directly above mine) and the products we offer. In reality, associates are strictly not allowed to travel.
    2. When sending emails to associates, if it takes you longer to type up the email than it does to do the task that you are asking the associate to complete, just do it yourself. You would be surprised at how often this occurs. My managers send me 10-20 emails a day asking me to do very simple, basic things that they could have done themself. It disrupts work flow and productivity, and it throws my train of thought off.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Great place to start your career but there is a reason there is so much turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dedicated Advisor in Washington, DC
    Current Employee - Dedicated Advisor in Washington, DC

    I have been working at Advisory Board full-time (less than an year)

    Pros

    Great coworkers, fun culture, a lot of PTO, opportunity to interact with C-suite at hospitals, easy access to research and best practices, incentives for community service (great part of the culture here)

    Cons

    Compensation isn't competitive especially with DC's rapidly growing cost of living, very heavy in the middle: hard for Senior Associate to move to Mgmt, no delineation between Associate and Senior Associate just a heavier member load, mgmt doesn't necessarily have mgmt experience, external health care experience doesn't get you far here, have to drink the kool aid, lack of collaboration/teamwork: incentives aren't team based which leads to competition between co-workers that doesn't necessarily help the team or members, sales is part of everyone's job: this is explained in the hiring process. The hiring process isn't transparent. I ended up with a different job then I applied for, and do a different job then I was hired for. All this leads to a lot of turnover

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    The People and Culture are Great... Salary is Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Washington, DC
    Current Employee - Coordinator in Washington, DC

    I have been working at Advisory Board full-time (less than an year)

    Pros

    Office Culture, Opportunity to Move Up

    Cons

    Salary... Barely enough to live... especially in DC

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    STAY AWAY FROM MARKETING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Marketing Associate (Senior) in Washington, DC
    Current Employee - Marketing Associate (Senior) in Washington, DC

    I have been working at Advisory Board full-time (more than an year)

    Pros

    Benefits are OK. Opportunities for career growth after 1 - 1.5 years as an associate.

    Cons

    Marketing is full of terrible management. Compensation is not competitive to retain top talent -- or cover living expenses in DC. Cliques define the culture.

    Advice to ManagementAdvice

    The Chief of Staff role is a waste of resources and money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Overall experience was decent loved the company .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Washington, DC
    Former Employee - Sales in Washington, DC

    I worked at Advisory Board full-time (more than 3 years)

    Pros

    good company to work for if you're right out of college

    Cons

    The company work life balance doesn't have much balance .

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
  11.  

    It's a good place to get your feet wet in the DC area if you're fresh out of college. I'd work there again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications in Washington, DC
    Former Employee - Communications in Washington, DC

    I worked at Advisory Board full-time (more than an year)

    Pros

    The staff is highly educated, driven, etc.

    Cons

    There isn't much diversity in the staff. Everyone pretty much has the same background. ABC focuses on their bottom line before focusing on their employees.

    Recommends
    Positive Outlook

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