Affiliated Computer Services

  www.acs-inc.com
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Affiliated Computer Services Reviews

Updated August 22, 2014
Updated August 22, 2014
954 Reviews

2.2
954 Reviews
Rating Trends

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Affiliated Computer Services President, CEO, and Director Lynn R. Blodgett
Lynn R. Blodgett
517 Ratings

Review Highlights

Pros
  • My previous manager made my life a lot easier letting me work from home, (in 64 reviews)

  • Telecommuting is widely accepted and helps contribute to an acceptable work/life balance (in 36 reviews)


Cons
  • No work life balance, no structured work approach, leadership crisis (in 18 reviews)

  • No raises, no opportunities for advancement, some times unprofessional management (in 37 reviews)

More Highlights

218 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lack of job satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Affiliated Computer Services

    Pros

    The company frequently had new contracts to bid on

    Cons

    Low pay with an unattainable bonus structure

    No opinion of CEO
  2.  

    I have worked for ACS for many years and have learned many many things along the way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Representative  in  Dallas, TX
    Current Employee - Client Services Representative in Dallas, TX

    I have been working at Affiliated Computer Services full-time for more than 10 years

    Pros

    The work load is definitely there so no shortage of ability to work. You have the ability to work long term for a company if you would like. The people you work with are very nice and tend to be long term employees as well.

    Cons

    Lack of raises due to freezes, upper management could use some assistance. They are over worked leaving their teams understaffed and without presence of management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Seems better from the outside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Affiliated Computer Services

    Pros

    Decent starting pay. Ability to work from home when needed.

    Cons

    No raises. Poorly managed. Long hours, Mandatory Overtime.

    Advice to ManagementAdvice

    Get more organized!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Affiliated Computer Services full-time

    Pros

    I worked for 3 years with Affiliated Computer Services. Good working environment, friendly colleagues, 9-5 job.

    Cons

    Low salary and benefits, no overtime available. Poor HR management

    Advice to ManagementAdvice

    Provide more employee growth opportunities

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    The people were the best part of the experience. All of the work is based on whatever contract that you support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Functional Analyst  in  Tempe, AZ
    Former Employee - Functional Analyst in Tempe, AZ

    I worked at Affiliated Computer Services full-time for more than 8 years

    Pros

    Currently the best reasons to work there is location and that the fact that the dress code has gone from business casual to casual.

    Cons

    The downsides is that there are not that many positions in which one can aspire to. You're either management or a peon.

    Advice to ManagementAdvice

    The best advice I can give is to say stop manipulating policies to fit your needs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Better than being on unemployment benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Germantown, MD
    Former Employee - Vice President in Germantown, MD

    I worked at Affiliated Computer Services full-time for more than a year

    Pros

    Nice people on the front lines. Many competent.

    Cons

    Constantly shifting priorities prevent strategy. Paralysis in management. Long intervals between raises. Annual unpaid furlough. General inflexibility and one-size-fits-all policies.

    Advice to ManagementAdvice

    Read Stephen M. R. Covey's "Speed of Trust" and work to change core things that matter. Stop bowing to Wall Street and execute a long-term strategy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Work

    Current Employee - Project Manager  in  Austin, TX
    Current Employee - Project Manager in Austin, TX

    I have been working at Affiliated Computer Services full-time for more than 5 years

    Pros

    ACS is one of the top US outsourcing companies

    Cons

    Long hours with no pay incentives.

    Advice to ManagementAdvice

    Salary incentives for long time employees

  9.  

    Personal Review of ACS-Xerox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Tigard, OR
    Former Employee - Customer Service Representative in Tigard, OR

    I worked at Affiliated Computer Services full-time for less than a year

    Pros

    Training was great and thorough.
    Nice environment.
    Friendly People.
    Casual.

    Cons

    Pay could have been better.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Good experience.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Affiliated Computer Services

    Pros

    Great place for growth started as a Call Center Rep, then moved to a supervisor position. Always expanding.

    Cons

    Attrition was high. ACS lost a lot of good employees due to not recognizing them for their successes.

  11. 1 person found this helpful  

    ACS had it moments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Dallas, TX
    Former Employee - Senior Manager in Dallas, TX

    I worked at Affiliated Computer Services full-time for more than 3 years

    Pros

    Great People
    Good pay
    Interesting and challenging work

    Cons

    Brutal management (depending upon your location)
    Long, long hours
    Everyone lived in fear of being laid off

    Advice to ManagementAdvice

    Be more aware of work/life balance for employees
    Reward good people for good work
    Ensure employees know where they stand

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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