Aflac

  www.aflac.com
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Aflac Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.0 635 reviews

82% Approve of the CEO

Aflac Chairman and CEO Dan Amos

Dan Amos

(366 ratings)

41% of employees recommend this company to a friend

Review Highlights

Pros
  • You can set your own hours, work from virtually anywhere, and there is unlimited income potential(in 20 reviews)

  • Management is very engaged with making sure that employees maintain a good work-life balance(in 19 reviews)


Cons
  • No base salary or ramp up funds to help beginners, training is not so great(in 23 reviews)

  • lack of initial support - but it's like any 100% commission job: "you reap what you sow"(in 33 reviews)

368 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Not for everybody...

    Associate (Current Employee) Tacoma, WA

    ProsThe company is hands-down the most ethical insurance company I have ever run across and have always been proud to represent them.

    ConsThe sales structure leaves MUCH to be desired. Virtually no admin support unless you hire one yourself. Creates inconsistency in businesses experience. Commission only... that can be a pro and a con...LOL

    Advice to Senior ManagementProvide admin support at the regional or district level that is available to the sales force

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company Support

    Aflac Agent (Current Employee) Dallas, TX

    ProsCompany support and product brochures are free. You determine your own schedule. 100% Commission sales job. Working with policyholders to handle claims is rewarding.

    Cons100% Sales job. Insurance is easy to sell if you can get past the "gatekeeper".

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Independent Agent

    CIT (Current Employee) Milwaukee, WI

    ProsFreedom
    Very flexible
    Good Upfront Commissions
    Renewals
    Stock Bonus

    ConsTough to get started
    Straight Commission
    No benefits

    Advice to Senior ManagementProvide constant support to new agents in the first 3-6 months or most will not make it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    You need another source of income to supplement Aflac income

    Aflac Agent (Current Employee) Cleveland, OH

    ProsVery good products that really help people.

    ConsWithout good management, new agents will most likely fail before they get to year 2. Being paid commission only is a real hardship for many agents.

    Advice to Senior ManagementNone

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Excellent Benefits and Job Opportunities

    Customer Service Specialist II (Current Employee) Columbus, GA

    ProsI like the benefits I receive, 401k, health insurance, stock option, pension plan. It appears that there is room for growth and everyone is friendly. Management is easy to talk to.

    ConsAflac should pay $18 per hour in the call center. The job is challenging and representatives should be paid accordingly.

    Advice to Senior ManagementConsider implementing training tools that will help call center employees communicate more effectively. Also, the current grading system in the call center should be revised; it is severe and promotes a consistent fear of losing one's job. Thank you.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    AFLAC is a constantly revolving door of agents...

    Independent Agent (Current Employee) Boston, MA

    ProsBrand recognition is enormous. Products are excellent.

    ConsToo much cold calling to aggravated HR people who are constantly harassed by AFLAC agents because of the constantly revolving door. Management at the top of the pyramid want accounts and they don't care if the agent lasts three days or three years. It's all a numbers game with little concern for the agents.

    Advice to Senior ManagementChange the paradigm! Stop allowing State Offices to hire anyone breathing. Hire and invest in committed, professional, intelligent agents. Leave Columbus and all the sports fanatical men with Southern drawls and pay attention to the rest of the country and the people who are shoveling money to your bottom line. Brokers are not the key to AFLAC survival, agents are!

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    You will learn from it but probably not make much money

    Anonymous Employee (Current Employee)

    ProsGain sales knowledge/experience, cold-calling experience

    ConsInsurance agents get a bad wrap because companies such as Aflac are too aggressive when it comes to selling and over-saturate small areas with too many agents who keep approaching the same companies too frequently. Also if sales fall through, you end up owing back those commissions. Not fun when it is about a year later and all of a sudden you owe a few hundred bucks because your manager pushed a sale too hard when a client did not want it.

    Advice to Senior ManagementMore organization, paid training, improved training

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Misleading Expectations Established in Hiring

    Associate (Current Employee)

    ProsYou are paid promptly.
    Corporate has provided good educational tools.
    Commissions are an open book, you can see what others are making (just that no one ever refers to it or teaches you how to do the math).

    ConsNepotism ruins all levels of the sales network.
    The focus on achieving metrics overwhelms ethics in delivery.
    Management of salesforce tends to over-promise and under-deliver by focusing on the potential and avoiding the reality of the day.
    Local management training practices have poisoned the market by throwing agents to the field too soon with too little training and no on-going training.

    Advice to Senior ManagementFollow Eric's advice: eliminate half the SSC's; two-thirds the RSC's and one-third the DSC's
    Would have multiple state trainers at the regional level on a part-time basis.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Aflac

    Claims Specialist (Current Employee) Columbus, GA

    ProsGreat atmosphere and excellent opprtunities. Career advancement s and on the job training for other areas in the company

    ConsAdjusting ot different rules and regulations and learning new processes in different business units

    Advice to Senior Managementnone

    1 person found this helpful  

    Tough but Rewarding

    Anonymous Employee (Current Employee)

    ProsFlexible work hours, ability to provide products to people which genuinely help people, strong brand recognition
    Side note, an agent's experience will vary from region to region. If you are in a region where your DSC and RSC will help you, your ability to get the ball rolling will be a lot more smooth.

    ConsYou are paid through commission so if you are not willing to put in the hard work to reach out to people, you will not see the reward.

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